Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Value for money
Cons:
Cold rooms initially
Limited bathroom space
Staff language barrier

Categories

Cleanliness
7.9
Cleanliness was generally praised across multiple reviews.
Service
8.37
Positive comments about the helpful and friendly staff.
Location
8.51
Strategically placed near major attractions and public transport.
Room Quality
7.76
Some comments about rooms being cold or small, impacting the score.
Amenities
7.99
Amenities were satisfactory with a decent breakfast offered.
Value for Money
8.24
The hotel was seen as a good value for the price.
Food and Beverage
8.09
Decent breakfast options available, positively received.
Overall Experience
7.97
Overall, guests had a satisfactory experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:11

Property Description

Luxurious Accommodation:
Indulge in a comfortable stay at Silk Way, offering free WiFi and located just a short walk from Abay Opera House.

Convenient Location:
Explore top attractions like Medeo and Shymbulak within a short distance. Visit Ascension Cathedral and Gvardeytsev-Panfilovtsev Park with ease, both just a stroll away from the inn.

Exceptional Service:
Start your day with a delicious continental breakfast and rely on our 24-hour front desk staff for assistance. Whether for business or leisure, Silk Way caters to all your needs effortlessly.

Book your stay at Silk Way now and experience the perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1256 reviews
Cleanliness: 7.9
Service: 8.37
Location: 8.51
Room Quality: 7.76
Amenities: 7.99
Value for Money: 8.24
Food and Beverage: 8.09
Overall Experience: 7.97
L
Laura Maria • solo_traveller • it
8
2026-08-26 • via Nuitee
Александр • solo_traveller • ru
9
2026-08-25 • via Nuitee
L
Leila • solo_traveller • ru
10
2026-08-23 • via Nuitee
F
Filippo • solo_traveller • it
8
2026-08-20 • via Nuitee
J
jiří • solo_traveller • cz
9
2026-08-20 • via Nuitee
D
Danilo Morea • solo_traveller • it
7
Pros:

Buona posizione vicino al centro, raggiungibile in 15 minuti a piedi.

Cons:

Poca scelta per la colazione

2026-08-19 • via Nuitee
S
SILVIO PAULO • solo_traveller • br
9
Pros:

O hotel foi uma excelente experiência. Tudo estava muito bom, com ambiente agradável, confortável e bem cuidado. Gostaria de destacar principalmente os funcionários, que foram excepcionais: sempre muito educados, atenciosos, prestativos e dispostos a ajudar. O atendimento fez toda a diferença durante a estadia. Parabéns a toda a equipe! Recomendo o hotel e certamente voltaria a me hospedar.

Cons:

Ótima localização.

2026-08-19 • via Nuitee
A
Andrea • couple • it
8
2026-08-17 • via Nuitee
Макеев • family_with_children • ru
8
Pros:

Понравился вежливый персонал, удобное расположение, чистый санузел и постель.

Cons:

Холодильник выключается при выходе из номера (когда вытаскиваешь карточку). Первый раз такое встречаю, даже не ожидал. Ушли на весь день и еда испортилась. Думаю было бы хорошо исправить это или предупреждать гостей

2026-08-17 • via Nuitee
C
Cuajotor • couple • ph
7
2026-08-13 • via Nuitee
S
Saule • solo_traveller • kg
8
2026-08-10 • via Nuitee
T
TYTAMACO • solo_traveller • jp
9
Pros:

朝早く出発する時にランチパックをよういしてくれました。またタクシーアプリが使えなくて、呼んでくれるようお願いしたら、ご自身の携帯で手配してくれました。拙い英語でもちゃんと聞いてくれてとても心強かったです！シャワーの圧強めです。近くにスーパーがあり、夜遅くまで営業してるので、助かりました。

Cons:

スーツケースが広げられなかったこと。

2026-08-10 • via Nuitee
M
Marie • couple • dk
10
God beliggenhed, gode faciliteter og mulighed for både aircondition og wifi. Ligger desuden lige ved siden af et indkøbs
2026-08-09 • via Nuitee
Q
Quentin • solo_traveller • de
10
Pros:

Personnel
Possibilité de check in plus tôt
Emplacement central

2026-08-07 • via Nuitee
S
Sandi • solo_traveller • au
9
Amazing stay
Pros:

Great location in the centre of town, across from a shopping centre and near lots of god restaurants. Breakfast included at the hotel cafe was good, and the opening times for breakfast were convenient (and they offered takeaway if you were departing before breakfast start time). Free wifi provided. Room came with complimentary toiletries (shampoo, body wash, toothbrush kit, and hand wash). Laundry service available for reasonable prices. Room was spacious, with air conditioning, tea/coffee making supplies and a small bar fridge. Also, the staff were incredibly helpful, explaining amenities and options, they helped me book a bus ticket to Bishkek online at reception when it wouldn’t work on my phone (and printed out original and English translation of the ticket for me!), and helped me coordinate a taxi.

Cons:

The mattress was incredibly firm, though I understand that’s quite normal across Central Asia.

2026-08-06 • via Nuitee
C
COSTAS • solo_traveller • cy
10
Great location. Clean and spacious room
Pros:

Great location. Great room and nice bathroom. Excellent breakfast

2026-08-02 • via Nuitee
B
bouchra • solo_traveller • ma
9
2026-08-02 • via Nuitee
R
Rachel • couple • nl
7
2026-08-02 • via Nuitee
B
Bloom • solo_traveller • at
10
Pros:

Die Lage ist perfekt, das Personal sehr höflich und hilfsbereit. Der Cappuccino ist hervorragend, es gibt auch ein kleines Café/eine Bar. Obwohl es sehr zentral liegt war es leise.

2026-07-25 • via Nuitee
A
Aleksei • solo_traveller • ge
10
Отличный отель
Pros:

+ Хорошее расположение
+ В номере было чисто и достаточно просторно
+ Удобный матрас
+ Персонал отеля вежлив и доброжелателен
+ Кондиционер справился с жарой +40, это очень порадовало
+ Завтрак ок

Cons:

- не ставят бутылочку воды в номере
- в номере не было сейфа, но это не критично

2026-07-23 • via Nuitee