Hotel Del Pui by Nexta

Hotels
8.8 (1583 reviews)
Avenida El Traves, 5 , La Massana , AD
+376 738 300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable stay
Cons:
Room cleanliness issues
Noise from surroundings
Breakfast quality concerns

Categories

Cleanliness
7.95
The cleanliness was lacking in some areas, with complaints about the bathroom and room cleanliness.
Service
9.45
The staff is consistently described as friendly and helpful, enhancing the overall experience.
Location
9.45
The hotel is well-located, close to key attractions, with positive mentions of convenience.
Room Quality
8.45
Room quality is generally good, though some mentioned small sizes and issues with bedding.
Amenities
8.45
Amenities were satisfactory but some guests missed specific items like kettles.
Value for Money
8.95
The hotel offers good value for the price, with positive remarks about its pricing relative to the quality.
Food and Beverage
8.45
Breakfast options are good, but some guests pointed out the quality of certain items could be better.
Overall Experience
9.25
Overall positive experience with significant praises for the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:51

Property Description

Luxurious Accommodation

Experience elegant and modern accommodation just steps away from the Pal-Arinsal Ski Resort cable car. Stay in stylish rooms with free Wi-Fi, breakfast, and upscale amenities like flat-screen TVs and mini bars.

Convenient Ski Facilities

Ski enthusiasts will love our ski storage and easy access to ski passes. Enjoy a hassle-free winter vacation with everything you need to hit the slopes right at your fingertips.

Ideal Location for Adventure

Located near bars, restaurants, and shops, Hotel Del Pui is the perfect base for exploring Andorra. Whether you're into skiing, hiking, or cycling, there's something for everyone. Book now for an unforgettable stay!

Important information:

At reception, ski passes are available to buy with a 5% discount. The passes are for a minimum of 2 consecutive days and are nonrefundable.

Bedding preference is subject to availability.

Dinner is offered at a nearby hotel 164 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1583 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
D
Daniel • solo_traveller • es
10
2026-11-06 • via Nuitee
N
Neni • couple • ch
8
Salle de bain trop petite, petit déjeuner très bien
Pros:

Bon petit déjeuner, on a réservé à la dernière minute.

Cons:

L'eau coule hors de la douche et du coup la salle de bain est inondé. La salle de bain est super petite, quand on rentre on ne peut pas fermer la porte sauf si on se plaque contre la douche, et si on est sur le WC et que quelqu'un ouvre la porte on se la prend dans le nez.

2026-11-03 • via Nuitee
A
Anna • family_with_children • es
9
2026-11-01 • via Nuitee
J
JHON BYRON • couple • es
10
2026-10-31 • via Nuitee
E
Eva • couple • es
9
2026-10-27 • via Nuitee
J
Juan Jose • solo_traveller • es
9
Relación calidad-precio excelente
Pros:

El personal muy simpatico y atento y la cena buenísima. Todo limpio y muy correcto

Cons:

Relación calidad-precio excelente

2026-10-27 • via Nuitee
A
Alexandru • couple • ro
10
2026-10-27 • via Nuitee
M
Merche • couple • es
8
Todo correcto
Pros:

El personal muy amable

Cons:

La cama era muy incomoda y las habitaciones un poco pequeñas

2026-10-26 • via Nuitee
M
MITROI • family_with_children • es
10
Pros:

El personal maravilloso sobre todo Cristina una persona encantadora..Gracias por todo

Cons:

En en baño no funcionaba el ventilador y la humedad permanecía todo el dia

2026-10-26 • via Nuitee
F
Fabiana • couple • es
8
Pros:

Lo que más nos gustó el sitio en la naturaleza, los colores del otoño-invierno. Los paseos

Cons:

Falta de aparcamientos para discapacidad!¡ Muy necesario tampoco encontramos zonas azul".

2026-10-25 • via Nuitee
J
Jenica Dyan • couple • es
10
2026-10-25 • via Nuitee
E
Escuder • solo_traveller • es
9
Pros:

El personal

Cons:

La habitació individual masa petita

2026-10-25 • via Nuitee
P
Paula • couple • es
8
2026-10-24 • via Nuitee
Y
Yolanda • couple • es
8
Pros:

Las comidas y la limpieza

Cons:

El parking que ofrecía el hotel era muy caro

2026-10-22 • via Nuitee
N
Nicholas • couple • gb
10
Wonderful
Pros:

The place was lovely, the staff helpful and friendly and we even got a blacony

2026-10-21 • via Nuitee
P
Pirabu • family_with_children • be
10
Definitely go back
Pros:

Staff were kind and helpful. Great place good view.

2026-10-20 • via Nuitee
B
BEATRIZ • couple • es
10
Recomendable
Pros:

La amabilidad del personal es muy buena y el alojamiento está muy bien lo mejor de todo la habitación con balcón

Cons:

El tener que ir a cenar a otro hotel

2026-10-19 • via Nuitee
A
Alan • solo_traveller • es
10
Todo perfecto
Pros:

La tranquilidad y lo nuevo que estaba todo. El regalo de visita también es muy positivo.

2026-10-19 • via Nuitee
C
Cristian • couple • es
10
Un auténtico espectáculo volveremos!!!!!
Pros:

Me gustó todo pero sobretodo el trato con Cristina espectacular simplemente por ella
Volveremos trato excepcional súper atenta en todo!!! Una bellísima persona

Cons:

Me gustó todo súper súper bien la habitación súper bonita súper limpia y súper cómoda un 10

2026-10-18 • via Nuitee
F
FLAVIO • family_with_children • es
9
Comodo, moderno, limpio y el personal super amable
Pros:

Comodo, espacioso e muy limpio

Cons:

Nada

2026-10-18 • via Nuitee