Hotel Del Pui by Nexta

Hotels
8.8 (1583 reviews)
Avenida El Traves, 5 , La Massana , ad
+376 738 300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable stay
Cons:
Room cleanliness issues
Noise from surroundings
Breakfast quality concerns

Categories

Cleanliness
7.95
The cleanliness was lacking in some areas, with complaints about the bathroom and room cleanliness.
Service
9.45
The staff is consistently described as friendly and helpful, enhancing the overall experience.
Location
9.45
The hotel is well-located, close to key attractions, with positive mentions of convenience.
Room Quality
8.45
Room quality is generally good, though some mentioned small sizes and issues with bedding.
Amenities
8.45
Amenities were satisfactory but some guests missed specific items like kettles.
Value for Money
8.95
The hotel offers good value for the price, with positive remarks about its pricing relative to the quality.
Food and Beverage
8.45
Breakfast options are good, but some guests pointed out the quality of certain items could be better.
Overall Experience
9.25
Overall positive experience with significant praises for the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:51

Property Description

Luxurious Accommodation

Experience elegant and modern accommodation just steps away from the Pal-Arinsal Ski Resort cable car. Stay in stylish rooms with free Wi-Fi, breakfast, and upscale amenities like flat-screen TVs and mini bars.

Convenient Ski Facilities

Ski enthusiasts will love our ski storage and easy access to ski passes. Enjoy a hassle-free winter vacation with everything you need to hit the slopes right at your fingertips.

Ideal Location for Adventure

Located near bars, restaurants, and shops, Hotel Del Pui is the perfect base for exploring Andorra. Whether you're into skiing, hiking, or cycling, there's something for everyone. Book now for an unforgettable stay!

Important information:

At reception, ski passes are available to buy with a 5% discount. The passes are for a minimum of 2 consecutive days and are nonrefundable.

Bedding preference is subject to availability.

Dinner is offered at a nearby hotel 164 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1583 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
B
Bill • couple • us
8
Great value and friendly staff.
Pros:

Nice location and easy to get to and from Andorra La Vella. Very friendly staff.

Cons:

No air-conditioning, but it has been an unusually hot summer. Balcony did not have a screen door so bugs came into the room when it was open to cool down the room. Street noise was a problem until around midnight.

2026-09-05 • via Nuitee
A
Alejandro • family_with_children • es
10
Repetiremos
Pros:

La calidad humana de su personal son todos súper amables 🔝🔝🔝

2026-09-04 • via Nuitee
I
Ivan • solo_traveller • es
10
Pros:

El personal muy amable, y las instalaciones muy bien, una estancia muy agradable

2026-09-03 • via Nuitee
I
Irene • solo_traveller • es
10
Pros:

Ubicación

Cons:

.

2026-09-02 • via Nuitee
R
Renée • solo_traveller • fr
8
Bon rapport qualité prix
Pros:

Le personnel très aimable et attentionné.
Le petit déjeuner est varié et copieux .
La qualité de la literie et la propreté de la chambre.

Cons:

L'absence de parking gratuit
Pas de climatisation dans la chambre.
L'obligation de manipuler le disjoncteur pour utiliser le ventilateur et le sèche-cheveux.

2026-09-02 • via Nuitee
A
Adrian • solo_traveller • ro
10
2026-09-01 • via Nuitee
A
Adrià • couple • es
10
2026-09-01 • via Nuitee
M
Martín Ollé • couple • es
9
Pros:

Fueron muy amables en todo momento

Cons:

El parking no era del hotel, y es un poco caro.

2026-09-01 • via Nuitee
A
Angel • extended_group • es
9
Pros:

La comida todo excelente y la ubicación también

Cons:

Q se Ollen mucho los coches de la calle , la próxima vez preferiría q me tocara la habitación en la parte trasera

2026-09-01 • via Nuitee
G
Grau • couple • es
8
Bon hotel
Pros:

El tracte del personal

Cons:

La habitació feina olor a tabac/fum

2026-08-30 • via Nuitee
D
Domènech • couple • es
8
2026-08-30 • via Nuitee
M
Montserrat • solo_traveller • es
10
Pros:

Tot

Cons:

Tot ok

2026-08-28 • via Nuitee
E
elizabeth • couple • es
6
Ubicación y personal muy buena
Pros:

La ubicación y el personal

Cons:

La limpieza no era muy buena y la habitación olía raro, tenías que abrir la ventana y airear un rato para que se fuera el olor.

2026-08-27 • via Nuitee
A
Adam • solo_traveller • cz
8
2026-08-27 • via Nuitee
R
Raquel • solo_traveller • es
9
2026-08-26 • via Nuitee
P
Pilar • solo_traveller • es
9
2026-08-26 • via Nuitee
P
Pere • solo_traveller • es
6
2026-08-26 • via Nuitee
G
Gemma • family_with_children • es
10
Pros:

Personal molt simpàtic i atent.
Gran comoditat de les instal·lacions.

2026-08-25 • via Nuitee
K
Kateryna • couple • es
8
2026-08-25 • via Nuitee
M
miguel trallero • solo_traveller • fr
10
Pros:

Très bien, bon accueil,personnel très sympathique

2026-08-24 • via Nuitee