Hotel Del Pui by Nexta

Hotels
8.8 (1498 reviews)
Avenida El Traves, 5 , La Massana , ad

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable stay
Cons:
Room cleanliness issues
Noise from surroundings
Breakfast quality concerns

Categories

Cleanliness
7.95
The cleanliness was lacking in some areas, with complaints about the bathroom and room cleanliness.
Service
9.45
The staff is consistently described as friendly and helpful, enhancing the overall experience.
Location
9.45
The hotel is well-located, close to key attractions, with positive mentions of convenience.
Room Quality
8.45
Room quality is generally good, though some mentioned small sizes and issues with bedding.
Amenities
8.45
Amenities were satisfactory but some guests missed specific items like kettles.
Value for Money
8.95
The hotel offers good value for the price, with positive remarks about its pricing relative to the quality.
Food and Beverage
8.45
Breakfast options are good, but some guests pointed out the quality of certain items could be better.
Overall Experience
9.25
Overall positive experience with significant praises for the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:51

Property Description

Luxurious Accommodation

Experience elegant and modern accommodation just steps away from the Pal-Arinsal Ski Resort cable car. Stay in stylish rooms with free Wi-Fi, breakfast, and upscale amenities like flat-screen TVs and mini bars.

Convenient Ski Facilities

Ski enthusiasts will love our ski storage and easy access to ski passes. Enjoy a hassle-free winter vacation with everything you need to hit the slopes right at your fingertips.

Ideal Location for Adventure

Located near bars, restaurants, and shops, Hotel Del Pui is the perfect base for exploring Andorra. Whether you're into skiing, hiking, or cycling, there's something for everyone. Book now for an unforgettable stay!

Important information:

At reception, ski passes are available to buy with a 5% discount. The passes are for a minimum of 2 consecutive days and are nonrefundable.

Bedding preference is subject to availability.

Dinner is offered at a nearby hotel 164 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1498 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
V
Valentin • couple • fr
9
Good!
Pros:

Location

Cons:

-

2026-07-04 • via Nuitee
G
Gonzalez • family_with_children • es
8
2026-07-02 • via Nuitee
R
Ruth • couple • gb
5
Ok. Wouldn’t recommend.
Pros:

Location

Cons:

Warm in the room. Noisy and toilet didn’t feel clean

2026-07-01 • via Nuitee
E
Elizaveta • couple • es
8
Cozy hotel in La Massana
Pros:

Liked this hotel. The rooms are small but cozy and comfortable. There's a fan in the room, and everything is clean. The staff are very friendly — interacting with them was a real pleasure. Overall, I left with a really good impression.

Cons:

Our windows faced the street, so it was a bit noisy at times, and without air conditioning, it got fairly warm — we visited at the end of June. So if you don't like noise, it might be worth asking for a room that doesn't face the street, if one is available.

2026-06-30 • via Nuitee
P
Paulina • solo_traveller • au
10
Excelente estadía
Pros:

Me encantó la atención en el hotel, lo espacioso de la habitación y la vista desde el balcón

Cons:

Nada

2026-06-30 • via Nuitee
V
Veronique • couple • fr
8
Séjour agréable
Pros:

La chambre et la literie étaient bien
Le petit déjeuner très varié et bon

Cons:

La climatisation est à prévoir dans les chambres car le ventilateur n’est pas suffisant

2026-06-29 • via Nuitee
J
jean-raymond • family_with_children • fr
9
Cons:

Je signale que booking m'a facturé ,3 petits
Déjeuners par jours alors que nous étions
que 2,après réclamation a l'hôtel qui m'a
demander de contacter booking,en conséquence , vous restez nous devoir
,,5 x 12=60 euros

2026-06-29 • via Nuitee
F
Francesc • couple • es
9
2026-06-29 • via Nuitee
V
Viajero Top • solo_traveller • es
8
2026-06-28 • via Nuitee
L
Lidia Ollé • solo_traveller • es
9
Pros:

L'atenció de recepció
Ens van donar una habitació superior
Tot molt net
El balcó està molt bé
Bona relació qualitat-preu

Cons:

Tot molt bé

2026-06-27 • via Nuitee
J
John • solo_traveller • es
9
2026-06-25 • via Nuitee
A
AstridM. • solo_traveller • es
8
2026-06-25 • via Nuitee
P
patrick • couple • fr
7
Pros:

Petit dejeuner correct

Cons:

le manque de parking et cher

2026-06-23 • via Nuitee
Z
Zara • solo_traveller • es
8
Pros:

Ubicación y amabilidad del personal

Cons:

Habitación muy pequeña

2026-06-23 • via Nuitee
A
ANA • family_with_children • es
9
2026-06-22 • via Nuitee
D
DANIEL • extended_group • es
9
Cons:

El colchon, era de muelles, y no era especialmente comodo...el resto todo bien.

2026-06-22 • via Nuitee
P
PEDRO • couple • es
8
2026-06-21 • via Nuitee
I
Ivet • couple • es
10
Excel·lent
Pros:

Habitacions molt espaioses i lluminoses, amb precioses vistes. Esmorzar complet i boníssim. Ubicació excel·lent. Segur que hi tornarem!

Cons:

La pica del lavabo gotejava. Quan ho vam comentar amb el personal de l’hotel, van ser molt ràpids i eficaços posant solució al problema.

2026-06-21 • via Nuitee
C
Carol • solo_traveller • es
9
Pros:

Habitaciones renovadas y espaciosas, y baño amplio.
Muy bien precio/calidad

Cons:

Cómo en toda Andorra, el coste del parquing es exagerado

2026-06-21 • via Nuitee
C
Christian • couple • es
8
Confort i descans
Pros:

El tracte i confort.

Cons:

res a destacar

2026-06-21 • via Nuitee