Grand Hotel Tuzla

Hotels
7.9 (368 reviews)
Zavno BiH-a 13 , Tuzla , ba

listing image 1
Show all photos
Children allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Outdated rooms
Hard beds

Categories

Cleanliness
7.56
Guests noted that everything was clean and tidy, but some room repairs are needed.
Service
8.53
Staff was consistently described as helpful and pleasant.
Location
9.07
Multiple reviews praised the hotel's excellent location in the city.
Room Quality
7.02
Concerns were raised about outdated equipment and issues with bed comfort.
Amenities
7.55
Basic amenities like breakfast were mentioned, but some facilities were lacking or malfunctioning.
Value for Money
8.01
Considering location and services offered, it provides decent value.
Food and Beverage
7.56
Breakfast was rated as good but not excellent; some variety issues were noted.
Overall Experience
7.93
Overall guest satisfaction varied, with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 08:26

Property Description

Luxurious Amenities and Facilities
Grand Hotel Tuzla boasts an indoor swimming pool, spa facilities, a night club, and a congress hall for guests to unwind and enjoy. The on-site bar and restaurant offer a delightful mix of local and international cuisines, complemented by wine tasting opportunities in the hotel's cellar.

Comfortable and Well-Equipped Rooms
Each room at Tuzla Hotel is equipped with air-conditioning, a seating area, cable TV, minibar, safe, and free Wi-Fi. Guests can choose between city views or the serene hotel garden, ensuring a relaxing stay.

Convenient Location and Services
Situated near the city center, the hotel offers easy access to major tourist sites, a nearby sports complex, and Panonska Lakes. With a tour desk for excursions, laundry facilities, 24-hour front desk, and car rental services, guests' needs are catered to seamlessly.

Book your stay at Grand Hotel Tuzla for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 5.13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 25.56 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 368 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
R
Raymond • couple • nl
5
Pros:

Ruime kamer.

Cons:

Ontbijt wat karig. Er waren renovaties bezig in hotel en de kamer was nog niet af.

2026-05-23 • via Nuitee
K
Kathryn • solo_traveller • gb
7
2026-05-21 • via Nuitee
A
András • solo_traveller • hu
9
2026-05-14 • via Nuitee
L
ljubomir.zivković • solo_traveller • rs
10
2026-05-14 • via Nuitee
S
slavisa • couple • se
5
2026-05-11 • via Nuitee
F
Fatih İş • solo_traveller • tr
7
2026-05-11 • via Nuitee
D
Dean • solo_traveller • de
10
Pros:

Ljepši hotel u Tuzli nisam vidio od ovoga.Oduševio me je.Sam ulaz u hotel gdje je recepcija me podsjeća na luxuz.Sve čisto i uredno i gostoljubivost na visokom nivou.

2026-05-10 • via Nuitee
E
Edis • solo_traveller • ba
1
2026-05-10 • via Nuitee
O
Olaf • couple • de
8
Pros:

Soweit alles in bester Ordnung

2026-05-10 • via Nuitee
O
Olaf • couple • de
8
Sehr gut
Pros:

Super Lage , sehr freundliches Personal

Cons:

Alles in Ordnung

2026-05-09 • via Nuitee
C
Cikojević • solo_traveller • hr
9
2026-05-08 • via Nuitee
A
Aoutmanes • solo_traveller • fr
10
2026-05-06 • via Nuitee
N
Nriad • solo_traveller • fr
4
Cons:

The hotel is very old and feels like it dates back to the former Yugoslavia. The bedroom curtains are torn and full of holes. The bathroom has serious water drainage issues, causing flooding throughout the room. The towel rack is broken, as is the shower holder. This is my second time in Tuzla, and I regret choosing this hotel. The night staff member was unfriendly and showed little sense of customer service or communication skills

2026-05-05 • via Nuitee
F
Fatih • extended_group • de
5
es ist ein altes Hotel in die Jahre gekommen, mit Teppichboden
Pros:

wie immer das Personal hier sind sehr nett ist ja klar, es geht um Bewertung

Cons:

Großbaustelle in der Hotel vorm Hotel. Es ist in die Jahre gekommen mit Teppichboden. Das Bad Tür ging nicht zum Schließen. Außerdem haben wir gefragt, ob wir unsere Frühstück bisschen früher bekommen war nicht der Fall also👎

2026-05-04 • via Nuitee
F
Faketa • solo_traveller • se
5
Pros:

Städning

Cons:

Frukost
Dörr som inte går att stänga normalt.

2026-05-04 • via Nuitee
A
Andrej • couple • hr
10
2026-05-03 • via Nuitee
I
Ibrahim • couple • ba
10
2026-05-02 • via Nuitee
D
David Godanj • couple • hr
9
Pros:

Dobra lokacija, odlična ponuda za uložen novac.Hotel ima veliki prostrani hol.

Cons:

Vrata sobe prilično loše zvučno izolirana, tako da u toku noći se čuju razgovori po hodniku

2026-05-02 • via Nuitee
A
Amel • couple • no
10
2026-04-30 • via Nuitee
R
Roswitha • couple • si
8
Gut
Pros:

Die Lage

Cons:

Das Fruhstuck war etwas wenig

2026-04-29 • via Nuitee