Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Outdated rooms
Hard beds

Categories

Cleanliness
7.56
Guests noted that everything was clean and tidy, but some room repairs are needed.
Service
8.53
Staff was consistently described as helpful and pleasant.
Location
9.07
Multiple reviews praised the hotel's excellent location in the city.
Room Quality
7.02
Concerns were raised about outdated equipment and issues with bed comfort.
Amenities
7.55
Basic amenities like breakfast were mentioned, but some facilities were lacking or malfunctioning.
Value for Money
8.01
Considering location and services offered, it provides decent value.
Food and Beverage
7.56
Breakfast was rated as good but not excellent; some variety issues were noted.
Overall Experience
7.93
Overall guest satisfaction varied, with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 08:26

Property Description

Luxurious Amenities and Facilities
Grand Hotel Tuzla boasts an indoor swimming pool, spa facilities, a night club, and a congress hall for guests to unwind and enjoy. The on-site bar and restaurant offer a delightful mix of local and international cuisines, complemented by wine tasting opportunities in the hotel's cellar.

Comfortable and Well-Equipped Rooms
Each room at Tuzla Hotel is equipped with air-conditioning, a seating area, cable TV, minibar, safe, and free Wi-Fi. Guests can choose between city views or the serene hotel garden, ensuring a relaxing stay.

Convenient Location and Services
Situated near the city center, the hotel offers easy access to major tourist sites, a nearby sports complex, and Panonska Lakes. With a tour desk for excursions, laundry facilities, 24-hour front desk, and car rental services, guests' needs are catered to seamlessly.

Book your stay at Grand Hotel Tuzla for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 516 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
T
Tomic • family_with_children • ba
8
2026-08-15 • via Nuitee
A
Adam • solo_traveller • ba
3
Cons:

Pas d'accès à hôtel. Travaux devant la porte

2026-08-15 • via Nuitee
S
Senad • couple • us
7
Doćiću opet
Pros:

Dobar stardandni doručak

Cons:

Radovi oko hotela

2026-08-15 • via Nuitee
N
Nicolas • solo_traveller • fr
7
2026-08-14 • via Nuitee
M
Mirsad Braco • couple • no
8
2026-08-14 • via Nuitee
M
Martina • extended_group • be
7
Mooi gelegen hotel voor een citytrip naar Tuzla.
Pros:

Rustig gelegen hotel met parking. Restaurant heeft veel keuze, voor ieders wat. Personeel is zeer vriendelijk in heel het hotel.

Cons:

Kamers mogen wat moderner. Hotel is hiermee bezig met renovaties.

2026-08-14 • via Nuitee
B
Bójko • solo_traveller • pl
7
Pros:

Everyone was very helpful and friendly. The room was alright. I had no trouble checking in and out.

Cons:

The room wasn't clean very well there were crumbs on the carpet. I had no internet in my room.

2026-08-14 • via Nuitee
N
Nataša • solo_traveller • rs
8
2026-08-13 • via Nuitee
M
Mersija • family_with_children • fr
10
Pros:

L'écoute des employés

Cons:

Il y a plusieurs prises au niveau du bureau mais qu'une à côté du lit.
Il y a quelque tâches sur le mur et sur le tapis.

2026-08-12 • via Nuitee
R
Rokko • couple • at
4
2026-08-12 • via Nuitee
H
Hasanovic • solo_traveller • ba
10
2026-08-11 • via Nuitee
A
Asmira • couple • si
10
2026-08-11 • via Nuitee
R
Richard • solo_traveller • de
8
Pros:

Das Hotel hat eine gute Lage. Man kann alles zu Fuß erreichen.
Die Zimmer sind groß und sauber.
Die Auswahl beim Frühstück ist ausreichend.

2026-08-11 • via Nuitee
P
Patrice • solo_traveller • fr
7
Pros:

Grande chambre, bonne literie, casino au pied de l'hôtel, bon emplacement dans la ville.

Cons:

Hotel en travaux pas précisé sur booking, le personnel parle très peu anglais.

2026-08-10 • via Nuitee
D
Damir • solo_traveller • ba
7
2026-08-10 • via Nuitee
D
Danijel • solo_traveller • hr
5
Pros:

Osoblje je jako dobro i ljubazno za svaku pohvalu!
Hrana u restoranu top! Cijene istoga isto u skladu i povoljne!

Cons:

Nema interneta,generalno ocijena hotela sa 4* je jako loša, bio sam u puno puno boljem hotelu sa 3*, doručak bi mogao imati malo više raznolikosti te dopuna istoga bi mogla biti češća, kada se nešto potroši dugo se to ne dopuni.

2026-08-10 • via Nuitee
T
Tamara • family_with_children • nl
5
Prima verblijf voor een nachtje.
Pros:

Super aardig en behulpzaam personeel

Cons:

Kamers roken niet fris. Kamers en vooral de badkamer zou nodig aan renovatie toe. Vloerkleed is niet schoon
Badkamer deur kapot. Kapotte onderdelen in de badkamers.

2026-08-10 • via Nuitee
R
Robert • solo_traveller • nl
1
Waardoss
Pros:

De locatie is het enjge wat nog een voldoende scoort.

Cons:

Onvriendelijk en achterdochtig personeel. Smoezelige en nieg gerenoveerde kamer terwijl de mdw volhield dat dit wel het geval was. Onprettige sfeer. Na een half uur op de kamer besloten hier direct weer weg te gaan en een ander hotel geboekt.

2026-08-10 • via Nuitee
R
Robert • couple • nl
1
Verschrikkelijk
Pros:

Niks. De locatie is nog enigzins ok.

Cons:

Smoezelig, onprettige sfeer. Onvriendelijk. Snel weggegaan naar een ander hotel.

2026-08-10 • via Nuitee
R
Robert • solo_traveller • nl
1
Zeer af te raden!
Pros:

De locatie is centraal

Cons:

Te veel om op te noemen. Mijn advies, kijk een deur verder en vermijd deze bende!

2026-08-10 • via Nuitee