La Brisa Boutique Hotel

No coffee machine in the room - not acceptable for 5 stars - and no coffee room service before 8 and surcharge of 500 leks for room service !

Le seul point qui nous a un peu dérangés concerne le stationnement. Bien que l’hôtel dispose d’un parking, celui-ci semblait complet durant notre séjour. Un membre du personnel se chargeait donc de garer les véhicules et il fallait le solliciter à chaque fois que nous souhaitions récupérer notre voiture. Cela peut limiter la spontanéité des déplacements.

Malgré ce petit inconvénient, nous avons passé un très agréable séjour et gardons un excellent souvenir de cet hôtel. Merci à toute l’équipe pour son professionnalisme et sa gentillesse.

The most disappointing hotel in Dhermi for a 5star hotel. Constant work in and out of hotel which made sleep impossible, the elevator takes one hour to come, a dog behind the hotel barking constantly, the staff except the reception was not attentive at all, breakfast not close to a 5 star hotel. Overall was a wasted money and time since we were really looking forward to relax a bit and got even more tired than we were

The balcony glass was loose, very dangerous which was reported, music was so loud outside of an evening, work was still being done on the hotel which wasn’t expected.

-la piscina non era agibile, ce l'hanno comunicato il giorno del nostro arrivo dicendo che fosse in manutenzione in realtà doveva ancora finire i lavori di costruzione

- l'hotel vicino era in costruzione. I lavori iniziavano alle 7 e finivano alle 20. Rumore infernale e disagi per il parcheggio.

- anche la spiaggia era in manutenzione e a metà settimana ci hanno spostato in un'altro stabilimento dove comunque c'era la ruspa che smuoveva la sabbia.

- la colazione a buffet non era da 5 stelle. Le brioches e alcuni dolci homemade non erano freschi tutti i giorno. Venivano riproposti finché non diventano duri e immangiabili.

- non ho apprezzato che si dovesse attraversare il ristorante per raggiungere la spiaggia. L'altra uscita era sul lato in cui facevano i lavori

Ruido das 10AM as 01AM (som alto dos beach clubs)
A piscina estava em reforma e não foi avisado em nenhum momento antes da minha chegada, falaram que estavam concertando um vazamento, mas nitidamente era uma reforma programada
Só havia 1 elevador funcionando durante toda estadia
A energia caiu por diversas vezes

Unfortunately, the hotel is currently undergoing major construction works that significantly affect the guest experience. There is ongoing noise, restricted areas, and a general environment that is far from what is shown in the promotional materials. Based on the scale and stage of the works visible during our stay, it appears unlikely that the project will be completed anytime soon and may continue for at least another year. Guests should be fully informed about these conditions before booking so they can make an informed decision. While the staff were courteous, the construction had a substantial impact on the quality and enjoyment of our stay.

Baulärm mit Bagger.
Tiefgarage im Rohbau und nicht benutzbar.
Auto bekommt Mann völlig eingestaubt zurück.
Pool nicht fertig und auch nicht zu benutzen.
Zugang zum Strand über Baustelle
Kein Entgegenkommen des Personal bezüglich der Mängel

La decoración del restaurante y bar quita prestancia al hotel

The pool was broken (leakage) in the week we stayed, we got a complimentary massage - after - asking for compensation. Staff at the restaurant/breakfast seemed disinterested and were not specifically welcoming. There was also quite the construction going on (big hotel being built next to this) - which obviously is not in control of the hotel but did affect our stay.

La atención del personal del desayuno, muy antipáticos en general. La chica de la recepción, muy maja, intento ayudar con la habitación, pero el ruido era horrible en cualquier parte prácticamente. El hotel está rodeado de obras y beach clubes con música de volumen alto todo el día y hasta altas horas de la madrugada. El hilo musical son taladros y pum pum pum durante todo el día y prácticamente la noche. Si te quieres relajar, no te lo recomiendo. El acceso está también en obras y la carretera hasta llegar es infernal. Imposible hacer uso del balcón por el ruido y polvo de las obras. Piscina sin agua y también inutilizable. Nadie te avisa de todos estos inconvenientes cuando reservas, y lo que pensabas que iba a ser el paraíso, se convierte más bien en un infierno.