Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty bathrooms
Insufficient amenities

Categories

Cleanliness
6.75
The bathrooms were old and dirty, and some rooms lacked proper hygiene.
Service
8.25
The staff were friendly, particularly during breakfast, although there were service issues at the front desk.
Location
8.75
Located conveniently, with good access to local restaurants and transport.
Room Quality
7.25
Rooms were spacious but some were noted as outdated with uncomfortable features.
Amenities
6.75
Limited offerings and some issues noted with equipment (e.g., poor shower curtains, lack of hygiene kits).
Value for Money
7.75
Costs were deemed excessive compared to the quality of the offerings.
Food and Beverage
6.75
Breakfast was described as a visual disaster and did not meet expectations.
Overall Experience
7.75
Overall stay had a mix of positives and negatives, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:58

Property Description

Stunning Views of Vienna
Experience breathtaking views of the city from Florum Hotel, conveniently located just 1.4 km from St. Stephen's Cathedral. Enjoy the comfort of a 24-hour front desk, shared lounge, and complimentary WiFi throughout the property.

Comfortable and Convenient Rooms
Each room at Florum Hotel is thoughtfully equipped with a wardrobe, desk, and private bathroom. Relax and unwind in a cozy space designed for your ultimate comfort.

Delicious Breakfast and Prime Location
Start your day right with a choice of continental or buffet breakfast options. Explore nearby attractions like St. Peter's Catholic Church, Vienna Prater, and Kunst Haus Wien - Museum Hundertwasser. Book your stay at Florum Hotel for an unforgettable Vienna experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 6654 reviews
Cleanliness: 6.75
Service: 8.25
Location: 8.75
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 7.75
O
Olfat • solo_traveller • il
10
2026-07-25 • via Nuitee
R
Renata • solo_traveller • pl
10
Pros:

Wszystko było w jak najlepszym porządku. Pokój mały, ale nie trzeba było nic więcej, bardzo dobra lokalizacja, parking podziemny blisko hotelu, trzeba tylko wcześniej pobrać aplikację, żeby było korzystnie cenowo z miejscem parkingowym

2026-07-25 • via Nuitee
S
Smith • family_with_children • at
8
Pros:

Die Größe des Zimmers, im Generellen die Ausstattung und das sehr freundliche und engagierte Personal. Zudem war es eine sehr gute Lage, nicht weit entfernt von der U-Bahn und weiteren öffentlichen Transportmitteln.

Cons:

Leider die Sauberkeit des Badezimmers. Unter dem Waschbecken war ein kaputter und dreckiger Mulleimer, der Duschvorhang war dreckig und die Fugen.

2026-07-25 • via Nuitee
K
Kateryna • couple • ua
10
2026-07-25 • via Nuitee
D
David • couple • ge
10
2026-07-25 • via Nuitee
T
Tiago • family_with_children • br
8
If improve the breakfast for sure will be 10
Pros:

Staff and localization

Cons:

Breakfast

2026-07-25 • via Nuitee
K
Kerem • family_with_children • at
7
War okey
Pros:

Es war sehr sauber!!

Cons:

Leider waren die Betten nicht besonders bequem und die Pölster sehr flach. Durch die Baustelle war es am Morgen außerdem ziemlich laut.

2026-07-24 • via Nuitee
C
Constanza • couple • ca
10
Je recommande!
Pros:

Chambre super moderne avec tout les équipements nécessaires! (séchoir,frigo, ac et television! Personnel super gentil également

Cons:

Il faudrait simplement changer le rideau de douche sinon c’était super

2026-07-24 • via Nuitee
Z
Zyrell Joyce • solo_traveller • it
8
2026-07-24 • via Nuitee
R
Rafet • solo_traveller • tr
2
2026-07-24 • via Nuitee
V
Viktor • solo_traveller • sk
10
2026-07-23 • via Nuitee
S
Shane • couple • ie
9
2026-07-23 • via Nuitee
L
Luis • solo_traveller • cl
10
2026-07-23 • via Nuitee
A
Amanda • couple • se
6
Ok stay, nice location
Pros:

Good location and ok price.

Cons:

I think the photos was very nice, much better than reality. Especially the bathrooms and how fresh it looked.

2026-07-23 • via Nuitee
S
Sam • couple • gb
8
Would recommend, great stay.
Pros:

Good location, staff were very friendly. Room was nice and spacious. Good to have a kettle and fridge. Had a lovely stay!

Cons:

Shower is over bath with a shower curtain which is fine, but shower head is on the side rather than the end so when showering your face is right up against the curtain.

2026-07-23 • via Nuitee
T
Tiziana • family_with_children • gb
8
Central, comfortable and good value
Pros:

The reception staff was so lovely, perplexed for the breakfast staff was not the best
Asked for a plate for my daughter that is celiac ( for whom I brought some gf food) and they refused it. Couldn’t understand why?!
But the overall experience was very good
They allowed also to delay my check out a bit which was so helpful

2026-07-23 • via Nuitee
H
Holmberg • couple • se
7
Fick vad man betalade för! Trevligt och helt okej!
Pros:

Prisvärt!

Cons:

Försenad incheckning

2026-07-23 • via Nuitee
I
Intizam • solo_traveller • az
1
2026-07-23 • via Nuitee
G
Ghadeer • couple • pk
3
Cons:

I didn’t like bec hotel didn’t fulfill its commitment as I booked the ac room when I reached there they told that ac is broken/ non-ops. They can accommodate me in ac room as it was available but they said it’s upgrade and need to pay 20 euro more

2026-07-23 • via Nuitee
M
Miki66666 • solo_traveller • pl
3
Pros:

Clean tidy

Cons:

AC wasn't working no one informed before

2026-07-23 • via Nuitee