Lancemore Mansion Hotel Werribee Park

Hotels
8.1 (1208 reviews)
K Road, Werribee Park , Werribee , AU

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Good atmosphere
Delicious breakfast
Cons:
Poor cleanliness
Room issues
Noisy
Maintenance needed

Categories

Cleanliness
6.93
Numerous complaints about dust, bad smells, and unclean bathrooms.
Service
8.9
Overall positive experiences with friendly and helpful staff.
Location
8.94
Nice location close to attractions, particularly the mansion and gardens.
Room Quality
6.89
Rooms reported as small, dusty, and having various issues.
Amenities
8.42
Good amenities such as a pool and beautiful grounds, though some areas need maintenance.
Value for Money
7.88
Mixed sentiments regarding price, with complaints about room quality for the cost.
Food and Beverage
8.43
Breakfast praised, though some options are lacking for dietary restrictions.
Overall Experience
8.4
Positive reviews balanced by some significant complaints about cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:32

Property Description

Luxurious Garden Setting:
Nestled in 10 acres of stunning gardens, Lancemore Mansion Hotel Werribee Park offers a picturesque backdrop for your stay.

Premium Amenities:
Indulge in the day spa, unwind in the indoor swimming pool, or savor delectable European cuisine at Joseph’s Restaurant and Bar.

Attractions Nearby:
Conveniently located next to the historic Chirnside Mansion, and just a stone's throw away from Werribee's Open Range Zoo and the National Equestrian Centre, adventure and exploration await at your doorstep.

Experience elegance and tranquility at Lancemore Mansion Hotel Werribee Park. Book your stay now to create unforgettable memories.

Important information:

Please note that there is a 1.35% charge when you pay ( Visa, Master Card ) credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1208 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 6.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
I
Irene • couple • au
10
2026-09-19 • via Nuitee
R
Rebecca • couple • au
7
Great stay at an excellent price.
Pros:

Loved the room and the gardens and surrounding areas to explore

Cons:

The buffet breakfast was average and the staff were ok, not super welcoming

2026-09-17 • via Nuitee
G
Gary • solo_traveller • au
8
2026-09-14 • via Nuitee
P
Peter • couple • au
10
Great stay thanks
Pros:

Location and quality of service

Cons:

Nothing

2026-09-14 • via Nuitee
J
Jacqueline • couple • au
9
Excellent facilities amidst beautiful grounds. Great value for money.
Pros:

Location, location, location - beautiful ground, clean, comfortable rooms friendly staff.

2026-09-13 • via Nuitee
J
Jenny • extended_group • au
7
2026-09-13 • via Nuitee
N
Natasha • couple • au
5
Decent
Pros:

The grounds are kept immaculate, staff are amazing

Cons:

When paying over $800 a night to stay at the hotel, I expect that I will be sleeping not listening to guest carrying on in the corridors because they are drunk. As their wedding was at the mansion I would have expected staff to assist them back to their room to avoid disturbing other guests

2026-09-13 • via Nuitee
N
Nicola • couple • nz
8
With its history this hotel and the grounds offer something a bit different!
Pros:

We were looking for somewhere not too far from the airport but heading south. The hotel offered something a bit different!

Cons:

Unfortunately as we arrived late in the evening and needed to get underway the next day at a reasonable time we were unable to do a mansion tour as it did not open til 10am.

2026-09-13 • via Nuitee
A
Amy • couple • au
7
Pros:

The bed was comfortable, and the pillows were nice.

All staff were lovely and efficient with their service.

The grounds are lovely, and we were able to visit the spa, the rose garden, and the mansion. We also walked down to Werribee Zoo.

Cons:

The room service menu was outrageously expensive with very little to choose from. We ordered a cheese board, and while it was delicious, it probably wasn’t worth the expense.
Breakfast was offered in Joseph’s Café. It was understaffed most of the time. The coffee machine produces terrible coffee, and asking for a barista coffee to be made was virtually impossible due to the lack of staff. There were very few hot food choices, just eggs, bacon, sausages, hash browns, and mushrooms. However, if you arrived at a time when they had replenished all the food, there were also options of fruit, yogurts, cereals, and pastries. We ended up driving to nearby Werribee to get coffees one morning and wished we had stayed there for breakfast.
We ate at Joseph’s Restaurant for lunch one day however, the sheer expense and lack of variety had us visiting local restaurants outside of the mansion grounds for dinner during the rest of our stay.

2026-09-13 • via Nuitee
B
Brett • solo_traveller • au
10
AWESOME
2026-09-12 • via Nuitee
C
Caroline • couple • au
9
2026-09-11 • via Nuitee
M
Maria • solo_traveller • au
10
Pros:

Absolutely amazing time stuff friendly people professional

Cons:

There was nothing to complain

2026-09-11 • via Nuitee
S
Samantha • family_with_children • au
6
It was ok!
Pros:

The staff were very friendly and the beds are super comfy!!

Cons:

The room I stayed in was quite dated, the furniture was very worn and the bathroom had stains and was not very clean. It also smelled like urine. I had pre-requested extra pillows because my son was sleeping in the bed with me which were not provided, so I to ask for them again. The bath plug did not fit the bath so I had to request a replacement bath plug to be able to bath my son. Some guests had a party at about 1130 at night. I believe in the swimming area which woke us up and I had to ring to get assistance to try and shut the noise down. I also received an email the morning that we were checking in thanking me for my stay and preparing me for departure which caused confusion and uncertainty.

2026-09-10 • via Nuitee
A
Adriano • couple • au
10
2026-09-08 • via Nuitee
A
Amandeep • couple • nz
10
2026-09-08 • via Nuitee
J
Julie • family_with_children • au
8
Overall experience very enjoyable. Would not hesitate to stay again.
Pros:

Location was excellent. Pool complex excellent. Breakfast excellent. Dining experience excellent.

Cons:

Shower over the bath unsuitable for retirees. This was not indicated when booking. Mattresses a bit soft. (Surprised at the poor quality of art at entry to dining area for such a prestigeous building).

2026-09-08 • via Nuitee
S
Sharyn • family_with_children • au
10
Unique and beautiful place to stay
Pros:

Stunning property! Fabulous history!

Cons:

I liked it all

2026-09-05 • via Nuitee
N
Neha • couple • au
10
2026-09-04 • via Nuitee
J
Judy • couple • au
8
Cons:

Labels left on new toilet pans. Not a good look for this class of hotel.

2026-09-01 • via Nuitee
P
Peter • family_with_children • au
8
Overall the stay was good and we would be happy to do it again sometime in the future.
Pros:

The room was comfortable.

Cons:

The breakfast hot food was not very hot and on the first day seriously needed replenishing.

2026-09-01 • via Nuitee