Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Parking issues

Categories

Cleanliness
8.63
General sentiment positively noted in multiple reviews for cleanliness.
Service
9.1
Positive comments about friendly staff and quick responses to requests.
Location
9.14
Consistently praised for great location close to attractions.
Room Quality
8.09
Rooms were described as clean, though some issues with size and temperature noted.
Amenities
8.62
Amenities generally met expectations, although there were mentions of a lack of certain items.
Value for Money
8.58
Considered decent value for the comfort and quality offered.
Food and Beverage
8.63
Breakfast and dining experiences received positive feedback, though a few expected improvements.
Overall Experience
8.8
Mixed experiences but overall positive sentiment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:35

Property Description

Prime Location and Stunning Views

Hotel Bristol, centrally located in Mostar next to Tito's Bridge, offers a picturesque setting on the Neretva River. Enjoy the breathtaking views from the comfort of your room, equipped with modern amenities like air conditioning and satellite TV.

Culinary Delights and Convenience

Indulge in a culinary journey at the hotel's two restaurants serving local and international cuisine, or grab a freshly made cake at the cozy coffee shop. With 24-hour room service and laundry facilities, your comfort is our top priority.

Convenient Access to Attractions

Explore Mostar's main attractions, including the iconic Old Bridge, just a short 15 to 20-minute walk from the hotel. Unwind after a day of sightseeing with a stroll to nearby supermarkets, restaurants, and bars.

Experience the charm of Mostar at Hotel Bristol - Book your stay now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 15.45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3146 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
I
Ivan • solo_traveller • hr
8
2026-07-04 • via Nuitee
P
Pascale Giovannetti • solo_traveller • fr
9
Super
Pros:

Emplacement super pratique pour visiter la ville
Personnel professionnel
Chambre agreable

2026-07-03 • via Nuitee
W
walaa jbara eqiq • solo_traveller • il
1
Pros:

ארוחת בוקר היתה טובה
מיקום היה טוב

Cons:

מיטה בכלל לא נוחה
אין חניה סיוט למצוא חניה

2026-07-03 • via Nuitee
M
Meri • solo_traveller • de
10
2026-07-02 • via Nuitee
E
Elisabete • couple • pt
10
2026-07-01 • via Nuitee
G
Gursac • couple • be
10
Nous avons passé un très bon séjour à l’hôtel Bristol et même mon mari a oublié sa chemise blanche
Pros:

Franchement et sincèrement tout était parfait

Cons:

PEut être le parking ??

2026-06-30 • via Nuitee
G
GUNEL • couple • az
8
2026-06-30 • via Nuitee
A
Ayan • couple • gb
2
Bad
Pros:

We stayed for two nights and paid €181, but the experience was very disappointing. I understand check-in is at 2:00 p.m., but after travelling overnight by bus from Kotor and arriving in Mostar at 4:30 a.m., we waited until midday before returning to the hotel. Our room was ready, but there was no effort to let us check in a little earlier or even show any empathy. I was so exhausted that I kept falling asleep in the reception area.

The room had no complimentary bottle of water, the bathroom was tiny, and there was no iron. The breakfast had very little choice and the food wasn’t very good. The customer service was poor, and the staff would benefit from improving their English to better assist international guests.

Before our 6:00 a.m. checkout, I requested a takeaway breakfast. The receptionist simply pointed to a fridge and told me to take it myself. It contained just a baguette, one yoghurt, one banana, and a few packets of butter, which was very disappointing.

2026-06-30 • via Nuitee
N
NAEEM • family_with_children • pk
9
Good place to stay for 1 night.
Pros:

breakfast was reasonable. room size was good. location was perfect - 8 minutes' walk to the Mostar Bridge.
Parking was an issue. Hotel says Free parking but there was no space as parking area for hotel had just 4 cars space. Had to pay Euro 10 for 24 hrs parking.,

Cons:

stating free parking on the website.

2026-06-29 • via Nuitee
R
Robert • couple • si
8
2026-06-29 • via Nuitee
R
Rok • family_with_children • si
10
2026-06-28 • via Nuitee
špigić • solo_traveller • hr
10
2026-06-28 • via Nuitee
A
Ana Maria • solo_traveller • br
8
2026-06-28 • via Nuitee
J
Jaime • solo_traveller • es
9
2026-06-27 • via Nuitee
G
Goran • solo_traveller • hr
8
Cons:

Do not have own hotel parking space.

2026-06-26 • via Nuitee
E
EKATERINA • extended_group • rs
10
2026-06-26 • via Nuitee
M
Małgorzata • family_with_children • pl
8
Super pobyt w pięknie położonym hotelu z cudownymi widokami
Pros:

Hotel bardzo dobry. Mieliśmy pokój z balkonem, z widokiem na obok płynącą rzekę, bardzo polecam ten rodzaj pokoju. Widok był niesamowity, na góry, miasto i rzekę. Personel hotelowy był miły i pomocny. Śniadania smaczne, serwowane były też potrawy lokalne, np. burek - ciasto jakby francuskie nadziewane mięsem, twarogiem, lub ziemniakami. Dużo lepsze w hotelu niż na starym mieście. Bardzo dobre położenie w centrum miasta, blisko na starówkę. Wypożyczyliśmy auto i przez 2 dni objechaliśmy okolicę bliższą i dalszą, łącznie z Neum. Drogi przez góry dobrej jakości, widoki przepiękne!!! Polecam odwiedzenie Mostaru i okolic. Ludzie miejscowi przyjażni, kraj górzysty, piękny.

Cons:

Przydałoby się lepsze sprzątanie pokoju, łącznie z odkurzeniem podłogi. Na balkonie był tylko jeden fotel.

2026-06-25 • via Nuitee
S
Sandra • solo_traveller • at
9
2026-06-25 • via Nuitee
T
Terese • solo_traveller • lt
10
Pros:

Excellent location, very kind staff, good breakfast. Incredibly good value for money!

2026-06-25 • via Nuitee
J
Jeanette • solo_traveller • se
8
2026-06-25 • via Nuitee