Hotel Complex Chayka

Hotels
8.1 (570 reviews)
1 Zgorigradsko Str. , Vratsa , BG

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location and views
Friendly staff
Good food options
Cons:
Cleanliness issues
Uncomfortable beds
Lack of detailed information

Categories

Cleanliness
7.48
Some reviews mentioned issues with cleanliness, including hair on pillows and a strong smell of chlorine.
Service
8.45
Staff were frequently noted as friendly and accommodating, contributing positively to the experience.
Location
8.99
Many reviews praised the excellent views and convenient access to the region's attractions.
Room Quality
7.44
There were mixed sentiments regarding room conditions, including mentions of an uncomfortable bed and outdated facilities.
Amenities
7.97
While some amenities were found lacking (e.g., cleanliness), others like parking and dining options were positively highlighted.
Value for Money
7.93
The food quality was noted as good, which supports a fair value perception despite some cleanliness issues.
Food and Beverage
8.48
Guests enjoyed the restaurant's food and the breakfast options provided.
Overall Experience
8.05
Overall sentiment indicates satisfaction with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 05:08

Property Description

Hotel Complex Chayka is a charming property nestled in Vratsa, just 14 km from the famous Ledenika Cave.Modern Rooms with free WiFi and air conditioning ensure a comfortable stay for guests. Some rooms even boast a private balcony for a scenic view of the surroundings. Families can opt for spacious family rooms.

Dine and Unwind at the on-site restaurant and bar or enjoy a leisurely stroll in the garden. The hotel also features a children's playground, making it ideal for families. Free private parking adds to the convenience.

Experience comfort and convenience at Hotel Complex Chayka, your gateway to exploring Vratsa and beyond. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 570 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.05
P
Piotr • family_with_children • pl
9
Pros:

Przepięknie położony hotel z widokami na skaliste góry. Byliśmy tylko jedną dobę, ale region wydaje się warty dłuższego pobytu. Przepyszne jedzenie, jedno z lepszych podczas tygodniowego pobytu. W nadmorskich restauracjach próżno szukać tak dobrze przyrządzonych dań.

Cons:

Przesadnie głośna muzyka, ale to chyba ze względu na rodzinne imprezy w przyhotelowej restauracji, aczkolwiek pozwoliło to zobaczyć fantastycznie bawiących się przy niej ludzi.

2026-09-12 • via Nuitee
D
Dimo • extended_group • bg
4
Very disappointing, I don't know how they ruined this beautiful location.,,,
Pros:

Well the hotel is in beautiful and peaceful location near Vraca, with extremely beautiful view and nice restaurant. Food in the restaurant was fantastic!

Cons:

The renovated room was awful! I will not stay again in this hotel, there are much better choices in the city for the same value. Bathroom was renovated.... my kids would do better job, they tried to do cheap renovation, but the bathroom had horrible smell (like undried silicone), the new door could not be closed, the floor was painted concrete in black - not even nicely leveled, but with all defects... no tiles on wall as well, but some sheets of plastic, that were siliconized extremely terrible, kids would do better or the cleaning lady. One of the rooms had mini bar, the other didn't - explanation the room is too new :) What else, a yes the beautiful restaurant with amazing view and perfectly well cooked food - congratulations to the chefs. When we asked to pay the bill, they bring us a recipe from a computer program, but when we asked for fiscal recipe, the problem started.... we waited more than 20 min and I had to sign different documents to the waitress, so the owner wouldn't charge her....

2026-09-09 • via Nuitee
Аделина • family_with_children • bg
10
2026-09-07 • via Nuitee
K
Konstantinos • couple • de
10
2026-09-01 • via Nuitee
A
Annaga • family_with_children • ro
9
Locatie superba la munte
Pros:

Locatia e punctul forte al acestui hotel. Muntele, padurea, lacul, amenajarea terasei, atmosfera, peisajele.. la superlativ. Micul dejun excelent. Curatenie, prosoape curate si moi, pilote suficiente si lenjerii curate. Parcare generoasa cu statie de incarcare pt masini electrice.

Cons:

Camerele, desi ne-am cazat seara tarziu, erau neaerisite si miroseau a fum de tigara. Foarte neplacut pentru un nefumator.. dusul nu avea o zona delimitata si nici scurgere dedicata, asa ca se inunda toata baia daca incercai sa te speli. De cand am ajuns am gasit balta in baie si ne-am udat la picioare de cum am intrat. Nu ai la dispozitie nici mop nici covoras de dus asa ca am fost nevoiti sa punem un prosop curat pe jos. Saltele vechi, cu denivelari, nu prea confortabile.

2026-08-30 • via Nuitee
S
Sl. Sch. • solo_traveller • de
9
Super für eine Übernachtung
Pros:

Parkplatz am Hotel, super Lage und Aussicht

Cons:

Die Betten waren etwas unbequem, das Personal im Restaurant war ebenfalls etwas unbequem

2026-08-30 • via Nuitee
E
Engul • solo_traveller • bg
1
Pros:

Гледката!

Cons:

Леглото беше под всякаква критика, лягаш и той потъва.. Мръсно, старо, мухал, напукани стени, пускаш душа то стана една локва, дето до сутринта не изсъхна, терасната врата едвам се затваряше.. 🙄

2026-08-30 • via Nuitee
D
danielah • solo_traveller • ro
7
Rezonabil pentru peisaj
Pros:

Privelistea, terasa, micul dejun

Cons:

Saltele nu au fost confortabile, baia necesita reparatii

2026-08-27 • via Nuitee
Илиян • family_with_children • bg
10
2026-08-24 • via Nuitee
V
Vanya • couple • bg
10
Pros:

Живописно местоположение! Прекрасно място!

2026-08-24 • via Nuitee
H
Hristina • couple • bg
9
2026-08-22 • via Nuitee
A
Antonov • solo_traveller • bg
10
Pros:

Всичко беше уникално

2026-08-21 • via Nuitee
Роза • couple • bg
6
2026-08-20 • via Nuitee
K
Krzysztof • couple • pl
9
Dobrze
Pros:

Położenie hotelu bardzo dobrze i ładowarka do EV

Cons:

Pokój wydaje się być do odświeżenia

2026-08-17 • via Nuitee
Илиян • solo_traveller • bg
10
2026-08-17 • via Nuitee
D
Dinca • solo_traveller • ro
6
Pros:

The location

Cons:

The room smelled like sewers from the bathroom drain
The bed was uncomfortable, the linen was stained with some weird looking goo

2026-08-16 • via Nuitee
Енчо • solo_traveller • bg
6
2026-08-16 • via Nuitee
K
Kiril • solo_traveller • bg
8
2026-08-15 • via Nuitee
Галя • solo_traveller • bg
10
Pros:

Всичко ни хареса, гледката е страхотна, храната в ресторанта е много вкусна на нормални цени.

2026-08-13 • via Nuitee
T
Todorka • solo_traveller • ch
10
Pros:

Very friendly staff, amazing location with incredible view from the room .

Cons:

Nothing to mention.

2026-08-13 • via Nuitee