Prestige Grand Hotel & Aquapark - All Inclusive

Hotels
8.5 (1586 reviews)
Golden Sands , Golden Sands , bg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast variety
Friendly staff
Good location
Cons:
Issues with cleanliness
Parking charges
Poor sound insulation

Categories

Cleanliness
7.5
Rooms are clean but there are issues with maintenance as noted in the reviews.
Service
9
Service is generally friendly but there are training issues for reception staff.
Location
9.5
Excellent central location near the sea.
Room Quality
8
Rooms are maintained well, although some mention they are small.
Amenities
8
Good amenities like a pool, but improvements are needed.
Value for Money
8.5
Affordable rates but new charges like parking are concerning.
Food and Beverage
9
Breakfast is highly praised for variety and quality.
Overall Experience
8.5
Overall a decent experience with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 08:19

Property Description

Luxurious Accommodations
Hotel Erma offers elegantly furnished rooms with modern amenities such as satellite TV, air conditioning, and free toiletries. Some rooms even come with a dining area, perfect for enjoying meals in the comfort of your own space.

Exciting Activities
Guests can unwind by the seasonal outdoor pool, enjoy a game of billiards, or let their children have a blast at the on-site playground. The 24-hour front desk is always available to assist with any requests, ensuring a seamless stay.

Convenient Location
Conveniently situated just 400 meters from the heart of Golden Sands, Hotel Erma is a short drive away from popular attractions like Aladzha Monastery and Party Street. With free private parking and WiFi, your stay is bound to be both enjoyable and stress-free.

Book your stay at Hotel Erma now for a memorable and relaxing experience!

Important information:

Please note that the parking is BGN 12 per day and it's subject to availabuility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1586 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
T
TOGAN solo_traveller ro
8
2026-07-25 via Nuitee
A
Andreea family_with_children ro
10
Totul a fost perfect !
Pros:

Curata și mirosea bine la intrare !

Cons:

Le lipsește plaja proprie !

2026-07-25 via Nuitee
B
Bernadett solo_traveller hu
10
2026-07-25 via Nuitee
E
Evghenii family_with_children ro
10
Excellent hotel with amazing staff and delicious food. Highly recommended!
Pros:

Food and staff

Cons:

Everything was perfect

2026-07-22 via Nuitee
S
Sonia family_with_children se
10
Wspaniały
Pros:

Bardzo dobre jedzenie, codziennie coś innego! Czysto, bardzo ładnie posprzątane. Nie było tłoku przy basenach przy naszym hotelu

2026-07-22 via Nuitee
L
lior solo_traveller il
7
מלון סבבה אבל...
Pros:

הפארק מים טוב היחס והמיקום כמעט טוב

Cons:

האוכל לא טעים לא מגוון ולילדים היה קשה למצוא את עצמם, לא ניקו טוב את החדר, הקפה מזעזע וזה היה ממש חסר

2026-07-22 via Nuitee
S
Szende solo_traveller ro
8
Pros:

Tisztaság ,tágas szoba, gyönyörű kilátás a tengerre a teraszról.

Cons:

Nagyon bűdös kanális szag jött ki a fűrdőből.

2026-07-22 via Nuitee
D
Dorota solo_traveller pl
8
Godny polecenia za niewielkie pieniądze.
Pros:

Lokalizacja hotelu, bardzo blisko do plaży oraz centrum. Pokoje przestronne na duży plus to, że były dwa pomieszczenia sypialniane. Widok z okna przepiękny.

Cons:

Jedzenie na średnim poziomie...ok, ale bez rewelacji. Bardzo monotonne, praktycznie zawsze to samo. Niektóre dania, które powinny być podane na ciepło, były zimne. Bardzo dużo osób palących, nie zwracających uwagi na innych gości w tym kobiety w ciąży i dzieci.

2026-07-21 via Nuitee
D
Dorota solo_traveller pl
8
Hotel średniej klasy godny polecenia.
Pros:

Hotel bardzo dobrze usytuowany: blisko plaży i pasażu handlowego.
Kilka basenów.
Pokoje przestronne.
.

Cons:

Wszędzie smród papierosów...w ogródkach restauracji, na leżakach przy basenach, wszędzie dym.
Nikt nie zwraca uwagi na dzieci siedzące przy stolikach czy kobiety ciężarne.
Animacje mocno przeciętne.
Obsługa nie zawsze dokłada środki czystości
Pan pizzerman mało przyjemny, wręcz niemiły.

2026-07-21 via Nuitee
M
Mihai solo_traveller ro
7
2026-07-21 via Nuitee
D
Dorota solo_traveller pl
7
Pros:

Piękny widok z okna, bliska odległość od morza, przestronne pokoje mimo, że w ogłoszeniu napisane 18m. Plac zabaw dla dzieci, stoliki blisko basenu.

Cons:

Papierosy, wszechobecne przy stolikach, na basenie między lezakami. To nie jest miejsce dla dzieci, gdy wszyscy palą. Jedzenie dobre ale monotonne. Dużo schodów i kantòw.

2026-07-21 via Nuitee
I
Imi family_with_children hu
10
2026-07-21 via Nuitee
M
Marian solo_traveller ro
10
Recomand
Pros:

Am avut o experiență foarte frumoasă la Prestige Grand Hotel & Aquapark și recomand cu drag acest hotel. Totul a fost peste așteptări: camera a fost curată și spațioasă, mâncarea foarte gustoasă și variată, iar personalul amabil și mereu dispus să ajute.
Ne-am bucurat de facilitățile hotelului și de faptul că am putut folosi și celelalte hoteluri din complex. Atmosfera a fost plăcută, iar locația este foarte bună, aproape de plajă. A fost un sejur relaxant și ne-am simțit excelent pe toată durata vacanței.
Cu siguranță vom reveni și recomandăm acest hotel tuturor celor care își doresc o vacanță reușită la Nisipurile de Aur. Mulțumim pentru ospitalitate!

Cons:

Nu am nimic de reproșat. Totul a fost excelent!

2026-07-21 via Nuitee
N
NeluDima solo_traveller ro
8
2026-07-20 via Nuitee
L
Luiza family_with_children ro
8
2026-07-20 via Nuitee
Andreea family_with_children ro
6
2026-07-20 via Nuitee
M
Mariana family_with_children bg
8
Pros:

The food is good, the hygiene is good, there was always someone cleaning and spraying for disinfection. The service is nice, the people working there are nice and working hard. Overall the all inclusive service is good. There are many “included” entertainments as well. The water slides are good, the kids had fun. Yet, they are in the hotel nearby.
We had a nice view from the room. The beds are big and comfortable.

Cons:

The hotel is packed too much. Almost every cm is used. Sunbeds, tables, kids playgrounds. There is almost 0 free place. You are too close to everyone.
The second thing that killed me was the noise. At almost every spot at the hotel you hear 2 different musics that mix (animation+disco from the 90s from the pool+music from the pool bar+ restaurant music++++). Add people in very close proximity, kids, noisy guests and you cannot relax for a minute or have a normal dinner without the need to rush and escape asap.

The drinks were not good, both alcoholic and non. Maybe the beer was fine.

This is true also for the whole resort. It is too crowded and noisy. You can hear the music from the discos until 2-3 pm at night.

Also we were charged 80 eur for a 3 yo child that hotels usually don’t charge by a guy at the reception desk who was nice and smiling like Lurch, the Adam’s family butler.

2026-07-19 via Nuitee
N
Nevrie solo_traveller bg
9
Pros:

Vsivko bese mngo dobre higiena i hrana i personala

2026-07-19 via Nuitee
L
Laura family_with_children ro
1
2026-07-19 via Nuitee
D
Dumitrița family_with_children md
10
2026-07-19 via Nuitee