Hotel Arte SPA & Park

Hotels
9.2 (4062 reviews)
Yundolska Str. , Velingrad , bg

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Good for families
Cons:
Uncomfortable beds
Cobwebs in the room
Small SPA

Categories

Cleanliness
8.2
The presence of cobwebs in the room indicates that there is a lack of thorough cleaning.
Service
10
The staff was described as friendly and polite across various reviews.
Location
9.67
Nice location mentioned, but overshadowed by construction noise.
Room Quality
8.71
Some rooms had temperature issues and uncomfortable beds.
Amenities
8.66
The SPA is small, and the kids' pool was cold as per reviews.
Value for Money
8.69
Perceived as overpriced for the service and amenities provided.
Food and Beverage
10
Food quality and variety were highly praised, with specific mention of excellence.
Overall Experience
9.65
Overall a wonderful experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:06

Property Description

Luxurious Spa Facilities
Hotel Arte SPA & Park offers all-year-round free spa facilities, including hot spring baths, a hot tub, and various saunas. Guests can unwind in the indoor pool connected to a small outdoor pool and relax in the tubs. The Thermal Spa zone provides additional amenities like a salt room, herbal sauna, and more.

Comfortable Accommodation
The rooms at Hotel Arte SPA & Park are designed for relaxation, featuring private bathrooms, seating areas, and balconies or terraces in select units. Guests can enjoy modern amenities such as free WiFi, flat-screen TVs, and complimentary toiletries, ensuring a comfortable stay.

Entertainment and Activities
Beyond relaxation, guests can engage in a range of activities at the hotel, including table tennis, billiards, and darts. Bike and car hire services are available for exploring the area. Additionally, a 24-hour front desk, a hairdresser, and free parking are provided for convenience.

Experience ultimate relaxation and luxury at Hotel Arte SPA & Park. Book your stay now for a rejuvenating getaway.

Important information:

Please be adviced that these are the Pet Policies at the property:

*Small breeds - up to 5 kg
* Pets cannot accompany you to the spa, swimming pools and restaurant
* It is permitted to walk the pets in the common areas of the hotel only on a leash
* A daily fee of BGN 40/ EUR 20.45 per pet is charged
* The pet must be vaccinated and it is recommended to carry its passport.When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for BGN 206 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4062 reviews
Cleanliness: 8.2
Service: 10
Location: 9.67
Room Quality: 8.71
Amenities: 8.66
Value for Money: 8.69
Food and Beverage: 10
Overall Experience: 9.65
H
hasanova • couple • bg
9
2026-07-04 • via Nuitee
T
Tenko • family_with_children • bg
10
2026-07-03 • via Nuitee
F
Ferat • family_with_children • bg
10
2026-07-02 • via Nuitee
G
Galia • couple • il
10
נהננו מאוד
Pros:

מקום שקט,חדר מרוווח ונקי עם מרפסת
צוות נדיב,ספא מצויין ,מסז׳ים מעולים עם מטפלים מקצוענים
אוכל טוב ואווירה מאוד נעימה

2026-07-01 • via Nuitee
S
Sara • couple • il
10
2026-06-29 • via Nuitee
I
iliev • couple • bg
10
2026-06-29 • via Nuitee
D
Daniela • family_with_children • us
10
Pros:

Great staff and facilities.

2026-06-29 • via Nuitee
S
SIBILA • solo_traveller • bg
10
Pros:

Редовни посетители сме и много ни харесва!

2026-06-29 • via Nuitee
I
Ivanka L. M. • solo_traveller • bg
10
Pros:

Персонала, удобствата, спа, храната.

Cons:

Банята беше доста захабена.

2026-06-29 • via Nuitee
H
Hristo • family_with_children • bg
7
Nice family hotel with a need to work on staff selection
Pros:

In general it’s nice a nice family hotel with nice spa and a restaurant
Good value for the money

Cons:

Stuff , especially on the restaurant part doesn’t level up with the hotel itself …
They are incredibly slow and show totally no interest in what is happening around them
Reception in the other hand was on a very high level

2026-06-29 • via Nuitee
P
Plamen • couple • bg
9
2026-06-28 • via Nuitee
Димитра • couple • bg
10
2026-06-28 • via Nuitee
G
Georgi • couple • bg
10
2026-06-28 • via Nuitee
D
Dishkova • solo_traveller • bg
10
2026-06-28 • via Nuitee
M
Marina • solo_traveller • il
8
2026-06-27 • via Nuitee
S
Stefan • solo_traveller • bg
10
2026-06-26 • via Nuitee
D
didier • couple • bg
7
Pour un séjour spa pas basé sur une activité sportive
Pros:

Bien tenue assez propre

Cons:

Loin du centre ville ne propose pas activité en dehors de hôtel pas francophone

2026-06-25 • via Nuitee
M
Milen • couple • bg
6
Pros:

Добър хотел с НЕ добра храна. Има изобилие но това не е достатъчно

Cons:

Храната не отговаря на претенциите на хотела

2026-06-25 • via Nuitee
A
Aneliya • solo_traveller • bg
10
Перфектно място за почивка
Pros:

Природа, усмихнати хора, вкусна и разнообразна храна, прекрасно СПА, комфортни стаи... С удоволствие ще дойда пак!

2026-06-25 • via Nuitee
F
Ferat • family_with_children • bg
10
2026-06-24 • via Nuitee