Kristel Hotel

Hotels
7.8 (268 reviews)
St. Konstantin and Helena Resort , Varna , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly and helpful staff
Cons:
Old carpets in rooms
Basic breakfast options

Categories

Cleanliness
6.63
The carpets in the rooms are a bit old, but the overall cleanliness is acceptable.
Service
9.1
Guests praised the helpfulness of the staff and the exceptional service provided by the hotel manager.
Location
8.64
The location is relatively quiet and convenient for shopping with easy access to local amenities.
Room Quality
7.09
The rooms are comfortable, but the carpets are dated and need attention.
Amenities
8.12
There is a nice small pool available, although some amenities like internet could be improved.
Value for Money
7.58
The hotel offers decent value, but some aspects like breakfast could be improved for the price.
Food and Beverage
7.13
The breakfast was considered basic, not matching the hotel's star rating.
Overall Experience
8.1
Most guests had a pleasant experience, citing good service and a comfortable environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:32

Property Description

Luxurious Accommodations

Kristel Hotel in St. Konstantin and Helena offers 30 luxuriously appointed rooms, each equipped with designer furniture and a balcony. Some rooms even include a kitchenette, ensuring a comfortable and convenient stay for all guests.

Gourmet Dining Experience

Start your day with a full breakfast buffet at the elegant Kristel restaurant, where you can also indulge in Bulgarian and international dishes paired with a selection of 63 wines. The restaurant's ambiance, featuring a chandelier and mirrors, elevates your dining experience.

Relaxation and Convenience

Unwind in the outdoor swimming pool with a hot tub, or enjoy a drink at the classic-style bar with wooden furnishings. For ultimate relaxation, guests can visit the sauna or terrace. With 24-hour reception, free on-site parking, and proximity to Varna and Varna Airport, Kristel Hotel ensures a stress-free and memorable stay.

Book your stay at Kristel Hotel now for a luxurious and unforgettable experience.

Important information:

Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Tue, Sep 30, 2025 until Sun, May 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 268 reviews
Cleanliness: 6.63
Service: 9.1
Location: 8.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.1
V
Victor • couple • md
4
Pros:

Лифт.
Парковка бесплатная рядом с гостиницей.
Внимательный персонал.

Cons:

Интерьер гостиницы "уставший"-ремонт номеров с момента открытия похоже не делался от слова совсем. Ковролин в номере протертый, цвет в центре номера непонятно какого цвета. Вдоль стен такое впечатление, что подтекала вода. В 2-х местном номере только один стул. На завтраке голодным не останетесь, но очень скудный.В ванной комнате душевая кабина подтекает-на полу лужа.

2026-05-23 • via Nuitee
O
Olena • couple • ua
3
Номера потребують ремонту
Pros:

Персонал привітний

Cons:

Дуже старе,затерте,зношене коврове покриття на підлозі

2026-05-23 • via Nuitee
P
Philippe • solo_traveller • be
8
Bien sans plus
Pros:

l'emplacement

Cons:

hôtel un peu vieillot, beaucoup de murs abîmés, sdb à restaurer,

2026-05-15 • via Nuitee
M
Mihail • couple • ro
9
2026-05-12 • via Nuitee
Игорь Савва • solo_traveller • ua
10
2026-05-09 • via Nuitee
Игорь Савва • solo_traveller • ua
10
2026-05-09 • via Nuitee
G
Galin • couple • bg
9
2026-05-02 • via Nuitee
A
Arno • solo_traveller • de
4
2026-05-01 • via Nuitee
L
Lucian • extended_group • ro
3
nu recomand
Pros:

camera mare insa dotarile foarte vechi

Cons:

dotarile camerei foarte antice si vechi(nu vintage)-apa curgea si pe dus si pe robinet,se facea balta de pescuit in baie(nu functiona cum trebuie scurgerile)
micul dejun foarte sarac(lipsa diversificare,cafea instant si de foarte proasta calitate)
parcare doar 3 locuri

2026-04-28 • via Nuitee
Павлета • family_with_children • bg
8
2026-04-14 • via Nuitee
S
Slavi • family_with_children • bg
8
2026-03-06 • via Nuitee
B
Badila • solo_traveller • ro
3
2026-02-25 • via Nuitee
Атанас • couple • bg
9
2026-01-20 • via Nuitee
E
Elizabeth • solo_traveller • bg
7
This was fair for a few days as a transfer option
Pros:

Overall clean and well maintained. A huge nice swimming pool

Cons:

Needs renovation to brighten the colors and look

2026-01-19 • via Nuitee
A
Atanas • couple • ca
7
2026-01-19 • via Nuitee
S
Shtarbanov • solo_traveller • bg
10
2025-12-22 • via Nuitee
S
Slavi • extended_group • bg
9
2025-12-15 • via Nuitee
G
GuitarTom • couple • de
9
Ideal für Reisen nach Varna
Pros:

Gutes Frühstück, ganz liebes und hilfsbereites Personal, besonders der Hotelmanager an der Rezeption ist erste Klasse. Wenn man höflich fragt, bekommt man (fast) alles !

Cons:

Die Teppiche in den Zimmern müssten mal erneuert werden

2025-10-27 • via Nuitee
Исмаилов • family_with_children • bg
8
2025-10-23 • via Nuitee
M
Mihaela • couple • ro
10
Pros:

Totul a fost excelent.

Cons:

Nu am ce reproșa.

2025-10-20 • via Nuitee