Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent amenities
Cons:
Food quality could improve
Limited menu options

Categories

Cleanliness
9.24
Guests remarked on the overall cleanliness and upkeep of common areas and rooms.
Service
9.71
The staff received high praise for being friendly and accommodating, enhancing guests' experiences.
Location
9.25
The hotel is well-situated near ski areas and offers beautiful views.
Room Quality
9.2
Rooms are described as spacious and well-maintained, although some reviews highlighted minor issues.
Amenities
9.23
Amenities like the spa and balcony views were highly appreciated by guests.
Value for Money
8.69
Good value overall, but some guests wished for better quality in the food options.
Food and Beverage
8.24
Mixed reviews about dining quality, indicating room for improvement particularly in menu selection.
Overall Experience
9.21
Overall, guests enjoyed their stay and many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:02

Property Description

Luxurious Spa Area: Enjoy ultimate relaxation with our outdoor and indoor pools, saunas, and a stunning roof terrace with glacier views.

Farm-to-Table Dining: Indulge in a culinary experience with Austrian and international dishes made from fresh products from our own farm, including milk and yogurt.

Unique Summer Experience: Join us for a weekly barbecue evening at our mountain hut on Bichlalm pasture, and unwind in the cozy Havana Lounge with a fireplace and library.

Experience the perfect blend of tradition and modernity at Klausnerhof. Book now to create unforgettable memories with your family!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 205 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 9.2
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 9.21
M
Marius • couple • de
3
2026-05-28 • via Nuitee
D
Dirk • solo_traveller • de
9
2026-05-27 • via Nuitee
M
Maja • couple • si
9
Great for ski and relaxation
Pros:

The rooms are spacious and clean, and well sound proofed. The hotel has a wonderful wellness area. The breakfast was excellent and the staff is very welcoming.

Cons:

Narrow space in the parking garage.

2026-05-24 • via Nuitee
U
Ulrich • family_with_children • de
8
2026-05-16 • via Nuitee
K
Klaudie • couple • cz
9
2026-05-15 • via Nuitee
P
Peter • family_with_children • de
9
Top Hotel - in toller Lage !
Pros:

Vor allen Dingen hat uns das außerordentlich sympathische und zuvorkommende Service-Personal sowie die Speisen gefallen. Diesbezüglich wurden unsere Erwartungen übertroffen.

Cons:

Die Hotelbetten waren leider nicht sonderlich bequem; die Nachtruhe deshalb eingetrübt.

2026-05-14 • via Nuitee
A
Anders • couple • dk
5
2026-05-13 • via Nuitee
K
Kristina • solo_traveller • de
9
2026-05-10 • via Nuitee
M
Miro989 • solo_traveller • hr
9
2026-05-08 • via Nuitee
S
Stefan • couple • de
9
Pros:

Die sehr freundlichen Angestellten und auch die Betreiberfamile! Toll macht weiter so!

Cons:

Leider hatten wir sehr dunkle Zimmer! wenn man diese noch nicht renovieren will sollte man vielleicht über neue Leuchten welche heller sind nachdenken!

2026-05-07 • via Nuitee
S
Stefan • couple • de
8
2026-05-07 • via Nuitee
M
Martina • couple • de
9
2026-05-05 • via Nuitee
G
Giorgia • couple • de
7
Decent hotel with good position
Pros:

Nice location and good food

Cons:

I am not sure it was a good deal for the money we spent - although the food was good and the staff at the restaurant really nice, our room was old and had a really bad smell. The receptionist is quite rude and unhelpful. The spa is new and has nice facilities; however, the relaxing areas do not have enough places for all guests

2026-05-04 • via Nuitee
R
Rumyantsev • couple • de
10
2026-05-04 • via Nuitee
C
Carl-Johan • family_with_children • at
10
Pros:

Friendly staff, excellent food, great spa area and close to the glacier.

2026-05-04 • via Nuitee
T
Thodoris • family_with_children • gr
10
Clean, comfort, excellent location, friendly staff, realy enjoyed our stay!
2026-05-04 • via Nuitee
C
Cozac • solo_traveller • ro
9
Totul e perfect excepție una dintre recepționere fără un pic de amabilitate din partea ei .Pacat ca strica tot ce fac co
Cons:

Doamna de la recepție foarte foarte ursuză și rece fără pic de amabilitate restul personalului super super ok

2026-05-04 • via Nuitee
E
Elke LiJo • family_with_children • de
10
Schönes solides Hotel mit gelebter Gastlichkeit auf hohem Niveau in hervorragender Lage
Pros:

Es war alles so wie wir es uns gewünscht haben. Die Einzelzimmer waren groß, hell und ruihig. Der Wellnessbereich ganz wunderbar. Das Essen sehr schmackhaft und mit viele Lierbe zubereitet, auch für vegetarische Menschen. Die Lage ist bestechend, da die Bergbahnen fußläufig erreichbar sind. Der Servivice zeichnete sich durch freundliche Aufmerksamkeit aus und alle Wünsche konnten umgesetzt werden

Cons:

Die Parkgarage ist eng, jedoch machbar und daher nicht so schlimm

2026-05-04 • via Nuitee
J
Justyna • family_with_children • pl
10
2026-05-03 • via Nuitee
M
MEG • family_with_children • fr
10
Pros:

Excellent service. Wonderful staff and food. Close to glacier skiing

Cons:

All great

2026-05-03 • via Nuitee