Hotel Elefant

Hotels
8.5 (2550 reviews)
Sigmund-Haffner-Gasse 4 , Salzburg , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Variety in breakfast
Cons:
Issues with cleanliness
Small rooms
Overpriced breakfast

Categories

Cleanliness
7.64
Some guests reported issues with cleanliness in the bathroom.
Service
9.11
Most reviews mentioned helpful and friendly staff.
Location
9.65
Location is consistently praised as excellent and central.
Room Quality
8.1
Rooms are described as comfortable but some noted small size and issues with natural light.
Amenities
8.63
Breakfast options were appreciated, though there were complaints about pricing.
Value for Money
7.59
Some reviews felt breakfast was overpriced, affecting overall value perception.
Food and Beverage
8.64
Breakfast received positive remarks for variety and quality.
Overall Experience
8.61
Most guests had a positive experience, highlighting location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:18

Property Description

Historic Charm in the Heart of Salzburg's Old Town
Step back in time at Hotel Elefant, a fully renovated 13th-century gem nestled next to the bustling Getreidegasse. Enjoy the convenience of free WiFi and explore the city's rich history right outside your door.

Elegant Rooms with Modern Comforts
Individually decorated rooms await you, each equipped with cable TV, a minibar, and a luxurious bathroom. Stay cool and relaxed with air-conditioning in every room, and unwind in select accommodations boasting a cozy seating area.

Prime Location for Sightseeing
Immerse yourself in Salzburg's cultural treasures with Mozart's birthplace and the Festival Hall just a stone's throw away. Venture a bit further to discover Mirabell Castle, the Hohensalzburg Fortress, and more, all within a short 200-meter stroll.

Book your stay at Hotel Elefant now and experience Salzburg's enchanting blend of history and modernity.

Important information:

Please note that smoking is strictly prohibited in all rooms and in the restaurant.

At the Rathaus Arch at the beginning of the pedestrian zone, there is a barrier. Please press the corresponding button for the hotel on the column on the left side. You will receive a code via the intercom, which you have to enter into the barrier to be allowed to enter.

Please note that public parking is possible nearby depending on availability and costs EUR 20 per day. Reservation is not possible. Please contact the property for more information.

Please note that there are no bicycle parking facilities at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 17 years old stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2550 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
H
Herr • couple • at
9
2026-06-27 • via Nuitee
W
Wosley • solo_traveller • gb
10
Pros:

Lovely historical building in rhe heart of the old town. Staff were very friendly and helpful. Breakfast was delicious and great selection.

Cons:

Our twin room was small but everything we needed and beautifully presented. Kept clean and tidy everyday.

2026-06-27 • via Nuitee
P
Philipp • couple • at
9
2026-06-27 • via Nuitee
C
Chris • couple • us
3
Hotel wasn’t worth the money
Pros:

Good location

Cons:

Our door to our room wouldn’t lock. No wash cloths. Irons leaked water by the cord.

2026-06-26 • via Nuitee
J
Julia • couple • at
7
2026-06-26 • via Nuitee
V
Veronica • couple • gb
9
A very central location in the old town of Salzburg.
Pros:

Excellent location, very comfortable, easy to get everywhere.

2026-06-25 • via Nuitee
R
RITA • family_with_children • br
4
Pros:

Ótima localização, mas o banheiro, pelo menos do meu quarto, muito pequeno e molhava o chão do banheiro todo, inclusive tive medo de usar o secador pq ficava uma possa de água no chão, poderiam deixar ali um rodinho, para facilitar. E o café é bem simples também. Pelo valor, não valeu a pena.

Cons:

Banheiro e café manhã

2026-06-25 • via Nuitee
A
Aniko • solo_traveller • ch
9
Pros:

Kleines, gemütliches Einzelzimmer mit toller Ausstattung. Das Bad hatte eine ebenerdige Dusche und alles was man braucht inkl.
Einmal-Waschlappen. Ich hatte verschlafen und hätte fast meinen Zug verpasst. Ein Anruf bei der Rezeption hat genügt und einnTaxi wurde gerufen und der Checkout ging auch extrem schnell, super Service!!

Cons:

Da das Zimmer nur ein kleines Fenster hat, ist es etwas dunkel. Man hat aber diverse Lampen, leider hat die Stehlampe gebrummt,wenn man sie runtertrimmen wollte. Ansonsten alles Klasse.

2026-06-25 • via Nuitee
M
Margit Ilse • couple • at
10
Wie immer, absolut zufrieden.
2026-06-24 • via Nuitee
R
Rachel • family_with_children • au
10
Pros:

Great location

2026-06-24 • via Nuitee
G
Gabriele • solo_traveller • at
8
Dennoch würden wir wieder im Hotel Elefant absteigen.
Pros:

Super Lage, Zimmer sehr sauber, gediegen eingerichtet und für einen Kurzaufenthalt super geeignet.
Besonders freundlicher Empfang an der Rezeption.

Cons:

Das Bad ist zwar sehr schön eingerichtet, aber die (offene) Dusche ist so klein , dass man es nicht schafft, nicht das ganze Bad anzuspritzen.
Eine zweite Glaswand wäre ideal.
Das Bad inklusive WC ist einfach zu klein.

2026-06-24 • via Nuitee
E
Emily • couple • hk
10
2026-06-24 • via Nuitee
R
Regina • solo_traveller • at
10
2026-06-24 • via Nuitee
B
Brigitte • solo_traveller • ca
10
Pros:

L'emplacement, le lit et les draps.

Cons:

Petite douche dans une petite salle de bain.

2026-06-24 • via Nuitee
R
Regina • solo_traveller • at
10
Danke ! Ich komme wieder !
Pros:

Die Lage des Hotels ist perfekt: zentral mitten in der Stadt und dennoch angenehm ruhig. Auch das Restaurant konnten wir an einem lauschigen Sommerabend im Freien genießen – eine wunderbare Atmosphäre.

2026-06-22 • via Nuitee
I
Irina • solo_traveller • at
10
Pros:

Очень удобное расположение отеля-самый центр. Очень близко до всех культурно-исторических объектов. Очень тихие номера с выходом во внутренний двор. Шикарный кондиционер...очень хорошие душевые, в номере был диван, кресла, чайник.

Cons:

Неудобные подушки.. синтепон кусочками..

2026-06-21 • via Nuitee
L
Lödl • solo_traveller • at
10
Pros:

Alles bis auf das Personal im Restaurante! Unfreundlich und Inkompetenz. Gäste wurden aus trotz einfach nicht bedient

2026-06-20 • via Nuitee
L
Lisa • family_with_children • us
10
Pros:

Great location. Friendly employees

Cons:

Like everything!

2026-06-20 • via Nuitee
J
Jennifer • couple • us
10
Must stay! Great hotel in great location.
Pros:

Gorgeous hotel in a fabulous location in old town. And…AC!

2026-06-20 • via Nuitee
S
Shannon • couple • us
9
Pros:

Staying in the heart of the historical made getting to all the sights super easy.

2026-06-19 • via Nuitee