Hotel Elefant

Hotels
8.5 (2603 reviews)
Sigmund-Haffner-Gasse 4 , Salzburg , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Variety in breakfast
Cons:
Issues with cleanliness
Small rooms
Overpriced breakfast

Categories

Cleanliness
7.64
Some guests reported issues with cleanliness in the bathroom.
Service
9.11
Most reviews mentioned helpful and friendly staff.
Location
9.65
Location is consistently praised as excellent and central.
Room Quality
8.1
Rooms are described as comfortable but some noted small size and issues with natural light.
Amenities
8.63
Breakfast options were appreciated, though there were complaints about pricing.
Value for Money
7.59
Some reviews felt breakfast was overpriced, affecting overall value perception.
Food and Beverage
8.64
Breakfast received positive remarks for variety and quality.
Overall Experience
8.61
Most guests had a positive experience, highlighting location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:18

Property Description

Historic Charm in the Heart of Salzburg's Old Town
Step back in time at Hotel Elefant, a fully renovated 13th-century gem nestled next to the bustling Getreidegasse. Enjoy the convenience of free WiFi and explore the city's rich history right outside your door.

Elegant Rooms with Modern Comforts
Individually decorated rooms await you, each equipped with cable TV, a minibar, and a luxurious bathroom. Stay cool and relaxed with air-conditioning in every room, and unwind in select accommodations boasting a cozy seating area.

Prime Location for Sightseeing
Immerse yourself in Salzburg's cultural treasures with Mozart's birthplace and the Festival Hall just a stone's throw away. Venture a bit further to discover Mirabell Castle, the Hohensalzburg Fortress, and more, all within a short 200-meter stroll.

Book your stay at Hotel Elefant now and experience Salzburg's enchanting blend of history and modernity.

Important information:

Please note that smoking is strictly prohibited in all rooms and in the restaurant.

At the Rathaus Arch at the beginning of the pedestrian zone, there is a barrier. Please press the corresponding button for the hotel on the column on the left side. You will receive a code via the intercom, which you have to enter into the barrier to be allowed to enter.

Please note that public parking is possible nearby depending on availability and costs EUR 20 per day. Reservation is not possible. Please contact the property for more information.

Please note that there are no bicycle parking facilities at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 17 years old stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2603 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
G
Gaby • solo_traveller • at
10
Pros:

Freundlichkeit vom Personal
Lage des Hotels
Sehr gutes Restaurant
👍😊👏👏👏

2026-07-25 • via Nuitee
R
Regina • couple • de
9
2026-07-25 • via Nuitee
C
Christian • couple • at
10
Pros:

Tip Top keine Frage 👍

2026-07-23 • via Nuitee
C
Claudia • couple • at
10
Urlaub pur
Pros:

Die Auskunft von der Rezeption bezüglich Parkmöglichkeit und Erreichbarkeit von Sehenswürdigkeiten war ausgesprochen freundlich und informativ . Das Zimmer hat die Erwartungen übertroffen

2026-07-23 • via Nuitee
W
Wesley • couple • ca
7
2026-07-22 • via Nuitee
S
Svetlana • family_with_children • us
7
Pros:

Location

Cons:

Very small room and shower

2026-07-22 • via Nuitee
R
Rita • couple • de
8
Pros:

Der Empfang durch Ihren Kollegen war außerordentlich aufmerksam und sehr freundlich.

Cons:

Am morgigen Tag fand ich es nicht so schön, dass die Dame vom Putzpersonal direkt vor unserem Zimmer verweilte, damit sie nach unserer Abreise das Zimmer putzen kann. Ich habe mich nicht so wohl gefühlt, dass sie im Prinzip direkt vor unserer Toilette verweilte.
Das ist sicherlich bezüglich unserer Zimmer Nummer geschuldet und hat andere Gäste nicht tangiert.

2026-07-20 • via Nuitee
C
Curtis • couple • us
10
2026-07-20 • via Nuitee
K
Kevin • solo_traveller • us
9
Easy-living in the Elefant
Pros:

Air conditioning went down to 18C! If you are headed to Switzerland, A/C does not exist.

Location was key - can take buses anywhere you want!

Cons:

Facilities were a little small but that is the only "complaint" we had.

2026-07-19 • via Nuitee
M
Monica • solo_traveller • ch
10
Ich komme wieder
Pros:

Gute Lage. Ruhiges Zimmer, bequemes Bett

Cons:

Kleine Dusche. Das ganze Bad war überschwemmt

2026-07-19 • via Nuitee
M
Myooran • extended_group • gb
7
Clean and central in location.
Pros:

Central location.

Cons:

No tea making facilities in the room. At reception I was given a kettle on request. As it was Sunday the restaurant was closed. So I could not get a cups and saucers.
The staff at breakfast buffet did not explain how the buffet worked. We were only asked about room number.
The black out curtain dimensions were not adequate to keep out the light.

2026-07-18 • via Nuitee
T
Tom • couple • us
9
An excellent place to stay in the middle of old town Salzburg ... and at a reasonable price.
Pros:

The location is fantastic and we really enjoyed the on-site restaurant and our particularly helpful waiter. The room was modern and up to date, and the public areas were especially nice - which added to the character of this old hotel.

Cons:

The elevator was quite small, but it was really no problem for the two of us and our baggage.

2026-07-18 • via Nuitee
R
Rashid • solo_traveller • ae
10
Pros:

الموقع المميز وسط السوق

Cons:

مواقف السيارة بعيده عن الفندق

2026-07-18 • via Nuitee
S
Shawn • solo_traveller • us
10
Pros:

The location was excellent, offering easy access to the restaurants, shops, and attractions along Hallstatt's main street. The property was exceptionally clean, and the staff was warm, friendly, and accommodating—even gladly providing us with a cup of ice when we asked.

Our room was spacious, with plenty of room to comfortably manage four suitcases and two backpacks. The in-room air conditioning was a lifesaver during the unusually warm weather, and the elevator made transporting our luggage to the second floor effortless.

Overall, we had a wonderful stay and wouldn't hesitate to book this hotel again on our next visit to Hallstatt.

Cons:

Unfortunately, our room overlooked the wall of the neighboring building, which was only about three feet away. As a result, very little natural light entered the room, making it feel dark even during the day.

One minor inconvenience was that the restaurant attached to the hotel could make access to the entrance a bit crowded at times. Outdoor tables lined both sides of the steps, and guests waiting for a table often gathered near the restaurant entrance inside, making it a little cumbersome to enter and exit the hotel.

2026-07-18 • via Nuitee
A
Anne • solo_traveller • us
5
Not worth the price.
Pros:

Location

Cons:

Room was not ready when promised. Scarce toiletries. No conditioner or soap for shower. Breakfast meh.

2026-07-18 • via Nuitee
W
Wolf D. • couple • de
8
2026-07-17 • via Nuitee
E
Elizabeth • couple • au
8
Pros:

Location

Cons:

Price
Staff not very friendly

2026-07-16 • via Nuitee
Q
Qianshan • couple • au
8
2026-07-16 • via Nuitee
P
Petra • couple • de
4
Lage des Hotels super, Zimmer extrem klein , Ausstattung in die Jahre gekommen, außer das Bad. Preis Leistung nicht gere
2026-07-16 • via Nuitee
K
Kermik • solo_traveller • gb
8
Pros:

The room was fabulous

Cons:

The restaurant is not part of the hotel. Ate there twice, the food was not worth the price

2026-07-15 • via Nuitee