Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Bedbugs reported
Parking charges

Categories

Cleanliness
8.5
Many reviews highlighted cleanliness as a positive aspect, but issues with maintenance and bedbugs affected sentiment.
Service
9.5
Overall positive references about friendly and helpful staff.
Location
9.5
Numerous mentions of excellent location in the city center and proximity to attractions.
Room Quality
8.5
General comfort noted, but issues with air conditioning and bedbugs reported.
Amenities
9
Facilities like the jacuzzi were appreciated, though there were some complaints.
Value for Money
9
Value perception affected by parking costs and some service charges.
Food and Beverage
8.5
Mixed feedback on the breakfast experience; some felt it was limited.
Overall Experience
9.5
Many guests expressed a desire to return, reflecting overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:30

Property Description

Luxurious Accommodation

Integra Hotel, located in Trebinje, offers a luxurious 4-star experience just 30 km from Sub City Shopping Centre. The hotel boasts a shared lounge, private parking, a terrace, and a restaurant, perfect for relaxation and dining during your stay.

Modern Amenities

Experience comfort in every detail with air-conditioned units featuring a flat-screen TV, safety deposit box, and a private bathroom with premium toiletries. Enjoy the convenience of 24-hour room service, free WiFi, and a 24-hour front desk for all your needs.

Convenient Location

Situated near popular landmarks like Orlando Column and Onofrio's Fountain, and just 45 km from Dubrovnik Airport, Integra Hotel offers the perfect blend of convenience and luxury for your stay in Trebinje.

Book your stay at Integra Hotel now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 844 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
D
Dejan • couple • me
10
2026-10-29 • via Nuitee
J
Jovanovac • extended_group • me
9
Cesto boravim i nastavicu
Pros:

Lokacija,ljubazno osoblje

Cons:

Klima uredjaj

2026-10-17 • via Nuitee
G
Goran • solo_traveller • ba
10
2026-10-15 • via Nuitee
D
Davor • couple • hr
10
Pros:

Sve je bilo top... ako budemo ponovno dolazili svakako bi izabrali ponovno isti hotel

2026-10-11 • via Nuitee
S
Serhan • solo_traveller • tr
9
Pros:

Location, breakfast, clean room...

2026-10-11 • via Nuitee
A
Aimee • couple • gb
7
A good stay but room for improvement
Pros:

Room size was good, all very clean, good location and very comfy beds - friendly staff

Think we would have had a better stay if we had a different room

Cons:

Initially difficult to find & somewhere to park, finally found their car park spots but said we couldn’t park there even though there were multiple free spaces.

Unfortunately had a poor nights sleep which has ultimately led to the downgrade of review score. Our room was right next to the lift which was noisy with people coming and going in both the night and early in the morning. Walls/door very thin so woke us up every time. Housekeeping also starting hoovering very early, again, very loud. Our AC unit also sounded like a giant fish tank for some reason, too warm to turn off so again, more disturbance through the night.

Didn’t use the coffee pods in the room but was surprised at check out when they asked if we had, there was no sign to say they were not complimentary.

2026-10-11 • via Nuitee
A
Admir • solo_traveller • dk
9
2026-10-08 • via Nuitee
N
Nebojsa • extended_group • rs
10
2026-10-08 • via Nuitee
T
Tatjana • family_with_children • hr
2
We were allocated a lower-standard rooms without spa access which was disappointing.
Cons:

The hotel has two buildings about 50m apart with significantly different accommodation standards, which is not clearly indicated in the booking options. Based on the photos and presentation, we understood we had booked nice, higher-standard rooms with access to the spa facilities. Unfortunately, the rooms we were given were quite different, and the spa was neither readily accessible nor offered for our use.

2026-09-18 • via Nuitee
H
Helmut • solo_traveller • at
9
2026-09-16 • via Nuitee
J
Jacqueline • couple • au
5
Pros:

The location was good

Cons:

Our room had a bad smell and we couldn’t move to a different room.
The beds were very uncomfortable.

2026-09-16 • via Nuitee
M
Marko • solo_traveller • hr
9
Pros:

Čisto, uredno, jako fin i ukusan doručak. Odlična lokacija u samon centru grada.

2026-09-14 • via Nuitee
D
Dragana • couple • me
10
Све похвале за хотел и особље! Имала сам заиста дивно искуство и од самог доласка сам наишла на изузетну љубазност, проф
2026-09-12 • via Nuitee
T
Trle BA • solo_traveller • ba
10
2026-09-09 • via Nuitee
M
Milica • couple • me
10
2026-09-02 • via Nuitee
B
Bambi01 • solo_traveller • ba
5
Cons:

Boravak u ovom hotelu bio je veliko razočaranje zbog niza ozbiljnih propusta u održavanju i usluzi.
​Sobe i higijena: Peškiri su dotrajali i u veoma lošem stanju, a na čaršafima su bile vidljive rupe. Tepisi u sobama su potpuno dotrajali i zreli za zamjenu.
​Infrastruktura i problemi sa strujom: U sobi ne postoji ispravna utičnica za peglu – svaki pokušaj korištenja (čak i hotelske pegle koju su nam naknadno donijeli) izaziva iskakanje osigurača. Pored toga, hodnici imaju problem sa vlagom na zidovima kod kupatila.
​Usluga i organizacija: Dobili smo samo jednu ključ-karticu, a drugu nam nisu mogli obezbijediti, zbog čega smo morali sjediti u mraku dok mi nismo dobili nasu koja je slucajno ostala u taksiju. Također, iako je na platformi navedeno da je parking dostupan, po dolasku nam je rečeno da se parking mora unaprijed rezervisati, što nigdje nije bilo jasno naglašeno...

2026-08-31 • via Nuitee
D
Dejan • solo_traveller • rs
10
2026-08-26 • via Nuitee
B
Bojan • extended_group • ba
9
2026-08-26 • via Nuitee
J
Jelena • couple • me
10
2026-08-26 • via Nuitee
D
Danimir • extended_group • rs
8
dobro, ali mogu i bolje
Cons:

Restoran u ba[ti bolje da ne postoji. Ima i TV koji ne \ele da uklju;e.

2026-08-20 • via Nuitee