Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Renovated rooms
Good breakfast
Great location
Cons:
Cleanliness issues
Small bathrooms
Limited dining options

Categories

Cleanliness
8.38
Cleanliness mentioned as a concern in multiple reviews.
Service
9.35
Staff is described as friendly and helpful.
Location
9.39
Location praised for tranquility and proximity to the park.
Room Quality
8.34
Rooms recently renovated, but some complaints about size and comfort.
Amenities
8.37
Basic amenities present, but some facilities noted as needing updates.
Value for Money
8.83
Quality meets price for several guests.
Food and Beverage
8.88
Breakfast and restaurant offerings received positive reviews.
Overall Experience
8.85
General satisfaction with stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:13

Property Description

Surrounded by Nature
Park Hotel Kaylaka, nestled in the serene Kaylaka Park, offers a tranquil escape with a picturesque landscaped garden, complete with a fountain and bridge.

Luxurious Accommodations
Indulge in air-conditioned rooms equipped with modern amenities like LCD TVs, safes, and some even boast saunas and elegant period-style furniture.

Culinary Delights
Savor a variety of drinks and exquisite dishes at the bar and a la carte restaurant. Explore a wide selection of wines in the hotel's wine cellar.

Escape to Park Hotel Kaylaka for a peaceful retreat amidst nature, luxury, and culinary delights. Book your stay now and experience the beauty of Pleven.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 2261 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
I
Ivaylo • solo_traveller • nl
10
2026-09-18 • via Nuitee
I
Ivaylo • solo_traveller • nl
10
2026-09-18 • via Nuitee
V
Viktoriia • couple • ua
10
2026-09-17 • via Nuitee
R
Ronit • couple • bg
9
תודה השהות היתה מהנה מאוד
2026-09-17 • via Nuitee
I
Iudacheva • couple • bg
7
2026-09-16 • via Nuitee
D
Dragostin • solo_traveller • bg
10
Pros:

Beautiful park side. Nice rooms.

Cons:

Could be a bit better breakfast.

2026-09-15 • via Nuitee
M
Maksymilian • couple • pl
9
Pros:

The hotel is located in a beautiful park, so the location is excellent and makes it a perfect place to stay, especially if you are travelling with a dog. The hotel is very pet-friendly, which is a big advantage.

The hotel restaurant is really good and the food itself is excellent. However, the way the dishes were served was quite strange. I received my soup first and had to wait about 5 minutes before my partner received hers. The same thing happened with the main courses — we never managed to eat them together. In the end, we shared my partner’s dish and ate half of it, and then, about 10 minutes later, when my dish finally arrived, we ate mine. The food was definitely worth trying, but the service could be better coordinated.

The breakfast was also excellent, with a great selection and good-quality food.

The property itself is clean and well maintained. However, the bathroom could use a little more attention when it comes to cleaning and maintenance. We also noticed a strange smell in the room, which unfortunately seemed as if someone had smoked there before.

Overall, it is a very nice place to stay, especially for anyone travelling with a dog.

2026-09-14 • via Nuitee
T
Tenyo • family_with_children • nl
9
2026-09-14 • via Nuitee
B
Borqna • extended_group • bg
10
2026-09-14 • via Nuitee
A
Angelina • solo_traveller • bg
10
Pros:

Добра база, хубаво разположение. Храната в ресторанта надмина очакванията ни. Определено ще повторим.

2026-09-14 • via Nuitee
R
Richard • couple • gb
9
Lovely hotel, friendly staff and gorgeous swimming pool would definitely stay again
Pros:

The hotel gave us a lovely room it was a mini suite, facing the front of the hotel. The swimming pool is fabulous and is a big selling point for the hotel. It was also quiet as requested. during our stay over unification weekend there were 4 weddings Friday to Monday. They were joyful occasions and we were unaffected by any noise etc. The hotel manages these well.

Cons:

There was nothing we didn't like however I think the hotel could improve bar service to the seating out the front of the hotel and around the pool. We would have had cocktails or beers in the evening sun if more easily available

2026-09-12 • via Nuitee
E
Elena • solo_traveller • bg
10
2026-09-12 • via Nuitee
L
Lund • couple • us
8
Overall great stay
Pros:

Beautiful locations, comfortable room

Cons:

The shower drain did not drain quickly/well

2026-09-11 • via Nuitee
D
Diana Gesheva • couple • bg
9
2026-09-11 • via Nuitee
A
Alice • couple • gb
10
2026-09-11 • via Nuitee
ליאור • solo_traveller • il
10
2026-09-10 • via Nuitee
K
Kipra • couple • at
7
Alles im allem war es ok.
Pros:

Die Lage ist super, ausreichend Parkplätze und das es einen Pool hat. Personal war sehr nett und freundlich.

Cons:

Badezimmer altmodisch. Badewanne überflüssig, da zu klein und ist gefährlich zum einsteigen. Für 4 Sterne Hotel erwartet man etwas mehr Komfort und bessere Bauarbeiten, große fugen überall, verbrauchte Wasserhähne. Zu wenig Steckdosen. Auf Balkon keine Sitzmöglichkeit. Das Geld nicht gerecht.

2026-09-10 • via Nuitee
Илиян С. • solo_traveller • bg
10
2026-09-10 • via Nuitee
Галина • solo_traveller • bg
9
2026-09-09 • via Nuitee
P
patcan4uk • couple • bg
8
2026-09-09 • via Nuitee