Family Hotel Marsina

Hotels
6.1 (72 reviews)
Matei Preobrajenski Str. , Sofia , bg

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Air conditioning
Restaurant
Terrace
Luggage storage
Ironing service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Convenient location
Close to the center
Cons:
Dirty and uncomfortable rooms
Unprofessional service and safety issues

Categories

Cleanliness
4.43
Multiple reviews indicated a lack of cleanliness and poor hygiene conditions.
Service
8.4
Standard service quality mentioned, though issues were raised about payment methods and the presence of staff.
Location
7.94
Location was noted as convenient, although the area was described as not very nice.
Room Quality
3.39
Reviews emphasized uncomfortable beds and overall poor room conditions.
Amenities
6.42
Amenities were not highlighted positively; safety concerns about parking were raised.
Value for Money
5.38
Guests felt the hotel did not provide good value for the money spent.
Food and Beverage
7.43
No specific comments on food and beverage were provided.
Overall Experience
5.4
The overall sentiment was negative, with significant complaints about safety and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:31

Property Description

Convenient Location
Located just 6 km from Sofia's center, Family Hotel Marsina offers a peaceful retreat in a residential area. With easy access to public transportation, guests can explore the city's attractions effortlessly.

Comfortable Accommodation
The air-conditioned rooms with cable TV and private bathrooms ensure a comfortable stay for guests. Free Wi-Fi and free private parking add to the convenience and value of the stay.

Family-Friendly Amenities
With a restaurant offering Bulgarian and Chinese cuisine, a 24-hour reception, fitness room, garden seating area, and children's playground, Family Hotel Marsina caters to the needs of every family member.

Book now for a memorable stay at Family Hotel Marsina and enjoy a blend of comfort, convenience, and family-friendly amenities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BGN 4.89 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for BGN 21.52 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.1
Based on 72 reviews
Cleanliness: 4.43
Service: 8.4
Location: 7.94
Room Quality: 3.39
Amenities: 6.42
Value for Money: 5.38
Food and Beverage: 7.43
Overall Experience: 5.4
A
Adriana • solo_traveller • de
1
Pros:

Нищо!

Cons:

Това е най-мръсното място,на което съм била.
Даже и не пренощувах там. Качих се в стаята,по пътя натам миришише на урина,а в самата стая миришеше на старо и на цигари.
Това е истински бардак. Не мога да повярвам ,че в днешно време съществуват такива "семейни хотели". Стоях не
повече от 10 минути в стаята,беше ме гнус дори да седна на леглото. Сред това си взех багажа и с 200 се махнах. Никога не искам да минавам оттам даже.
Не се лъжете хора,всичко е лъжа и измама.
А тази миризма ми се наби ... и още не мога да се отърва.
ПЪЛНА МИЗЕРИЯ

2026-05-23 • via Nuitee
L
Luben • couple • bg
1
Pros:

Абсолютно нищо !

Cons:

Мръсно , пода лепнеше , тоалетната не беше изчистена , смърди навсякъде на застояло , завивките миришеха отвратително, както и самата стая ... Целия хотел мирише на цигари.... Леглото беше старо и продънено , буквално спахме на дъски .... Абсолютно не препоръчвам !!!!!!!

2026-04-08 • via Nuitee
Георгиева • couple • bg
1
2026-03-14 • via Nuitee
E
Elena • couple • bg
4
Гаден!!!
Pros:

Разположението е добро, беше чисто, има вендинг кафе автомат в самия хотел. Но с това приключват добрите отзиви.

Cons:

Много остаряло обзавеждане, страшно твърд матрак, липсват всякакви аксесоари в банята- даже закачалка за дрехи и хавлии няма. Възглавниците много високи. В стаята миришеше на цигари. Нямахме търпение да свърши нощта и да се махнем оттам. Този хотел се нуждае от тотален ремонт.

2026-03-11 • via Nuitee
A
Angel Abrashev • couple • fr
7
2026-03-01 • via Nuitee
M
Milen • solo_traveller • gb
4
Pros:

Беше близо до мен,има кафемашина в партера и кафето беше хубаво!

Cons:

Леглата много неудобни,прекалено твърди!

2026-02-12 • via Nuitee
Ямболиев • solo_traveller • bg
10
2026-02-08 • via Nuitee
S
serghei • solo_traveller • cy
1
Pros:

Добрый вечер, очень грязно, обкуренный, старая мебель, воняет канализацией,

Cons:

Оооочень грязно

2026-01-29 • via Nuitee
K
Konstantin • couple • bg
10
2026-01-23 • via Nuitee
Y
YORDANKA • solo_traveller • bg
6
2026-01-21 • via Nuitee
Елизабет • couple • bg
8
2026-01-20 • via Nuitee
D
Daniel • family_with_children • pl
5
2025-12-15 • via Nuitee
H
Hussain • solo_traveller • es
7
2025-12-08 • via Nuitee
I
Ivaylo • extended_group • bg
1
2025-12-07 • via Nuitee
Виолета • couple • bg
6
Pros:

Нищо

Cons:

Мръсно и много неудобно легло

2025-11-23 • via Nuitee
Александров • couple • bg
5
За парите, горе долу става
Pros:

Мястото

Cons:

Мебелите в стаята, стари матрака беше твърд прекалено рвърд, банята - зле

2025-11-14 • via Nuitee
Стоименов • couple • bg
10
2025-11-12 • via Nuitee
R
Rusislav • couple • bg
7
2025-10-26 • via Nuitee
Ангелов • solo_traveller • bg
3
Pros:

Разположението е много удобно. Има къде да се паркира.

Cons:

Леглото беше много неудобно.

2025-10-24 • via Nuitee
P
Plamen • couple • bg
4
2025-10-15 • via Nuitee