Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
5.83
Multiple reviews indicate issues with cleanliness, including dirtiness and maintenance problems.
Service
9.3
Many reviews appreciate the friendly and helpful staff.
Location
9.84
The location received high praise for its beautiful views and convenience.
Room Quality
6.79
Comments about outdated furniture and discomfort suggest room quality needs improvement.
Amenities
8.32
Amenities like the spa are mentioned positively, but some issues exist, like some facilities not being operational.
Value for Money
7.78
Mixed feedback suggests that while some aspects are appreciated, others do not meet expectations.
Food and Beverage
7.33
Food quality received criticism, particularly regarding the variety and standard.
Overall Experience
8.8
Overall experiences were generally positive despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:49

Property Description

Panoramic Views of Arbanasi Village
Hotel Winpalace, perched on a hill, offers breathtaking panoramic views of the historic Arbanasi Village just 600 meters away. Enjoy the picturesque scenery right from your room.

Culinary Delights
Indulge in a culinary journey at Winpalace's restaurant, offering a blend of international and traditional Bulgarian cuisine. Special dietary menus are available upon request, ensuring a delightful dining experience for every guest.

Convenient Amenities and Nearby Attractions
Each room at Winpalace is equipped with modern amenities such as a private bathroom, seating area, cable TV, minibar, and a hairdryer. Explore the nearby "City of the Tsars", Veliko Tarnovo, just a short drive away, or visit the Preobrazhenski Monastery located 5 km from the hotel.

Ready to experience the charm of Arbanasi Village and beyond? Book your stay at Hotel Winpalace now and create unforgettable memories.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 881 reviews
Cleanliness: 5.83
Service: 9.3
Location: 9.84
Room Quality: 6.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 8.8
Дикова • solo_traveller • bg
8
Pros:

Персонала беше любезен.Хотела като цяло е на добро място,има места за паркиране, басейните и спа зоната е ок. В ресторанта всичко беше вкусно, цените са си напълно нормални.В хотела и в стаите беше чисто.

Cons:

Стаите имат нужда от реновиране.Мебелите са стари, леглото скърца/поне в нашата стая/. Нямам наблюдения в другите стаи как е.

2026-09-11 • via Nuitee
ברנדס • couple • il
3
לא נעימה ולא ממליצה להגיע לשם
Pros:

הבחורה בחדר האוכל התנהגה בגסות וביקשנו לנקות החדר והם רק החליפו מגבות ולא ניקו המקום אינו נגיש יש הרבה מדאגות

Cons:

היחס המזלזל של העובדת בחדר האוכל ויש בו הרבה מדרגות ללא מעלית

2026-09-10 • via Nuitee
D
Dimitar • couple • bg
3
2026-09-08 • via Nuitee
I
Ivan Kondov • family_with_children • bg
9
2026-09-08 • via Nuitee
Светла • solo_traveller • bg
5
Pros:

Хотелът се намира на изключително хубаво място и разположението му е наистина прекрасно. Персоналът като цяло беше любезен. Мястото има своя чар и потенциал за релакс.

Cons:

Имаше някои забележки около хигиената в стаята и храната, както и известни неудобства поради липсата на асансьор и настаняването ни в таванска стая без изглед на 3-ти етаж.

2026-09-07 • via Nuitee
Ина • extended_group • bg
7
2026-09-07 • via Nuitee
R
Radoslava • extended_group • bg
9
2026-09-07 • via Nuitee
M
Malchev • solo_traveller • bg
1
2026-09-06 • via Nuitee
Мая • solo_traveller • bg
7
Pros:

Храна,басейни ,разположение

Cons:

Много местни ползват басейните

2026-09-03 • via Nuitee
S
Stela • solo_traveller • bg
10
2026-08-31 • via Nuitee
V
Viktor • couple • bg
6
2026-08-31 • via Nuitee
M
Mihaela • solo_traveller • ro
7
Pros:

Facilitățile.piscina

Cons:

Saltele din camera erau f proaste!!Mincare sintetica.

2026-08-31 • via Nuitee
I
Ivanova • solo_traveller • bg
10
2026-08-28 • via Nuitee
Максим • extended_group • bg
8
Cons:

несъответствия между меню и действително поднесено ястие

2026-08-27 • via Nuitee
S
Silviya • solo_traveller • bg
7
Pros:

Местоположение, природа, наличие на спа център, басейн.

Cons:

Липсата на тераси. През почивните дни беше пренаселено, шумно, без възможност за релакс.

2026-08-25 • via Nuitee
Никол • solo_traveller • bg
7
Cons:

Персоналът в ресторанта

2026-08-25 • via Nuitee
Недева • family_with_children • bg
9
Dobro
2026-08-22 • via Nuitee
T
Todor • solo_traveller • bg
6
2026-08-21 • via Nuitee
V
Victor • solo_traveller • ro
10
2026-08-20 • via Nuitee
K
Kiril • extended_group • bg
8
2026-08-20 • via Nuitee