Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
5.83
Multiple reviews indicate issues with cleanliness, including dirtiness and maintenance problems.
Service
9.3
Many reviews appreciate the friendly and helpful staff.
Location
9.84
The location received high praise for its beautiful views and convenience.
Room Quality
6.79
Comments about outdated furniture and discomfort suggest room quality needs improvement.
Amenities
8.32
Amenities like the spa are mentioned positively, but some issues exist, like some facilities not being operational.
Value for Money
7.78
Mixed feedback suggests that while some aspects are appreciated, others do not meet expectations.
Food and Beverage
7.33
Food quality received criticism, particularly regarding the variety and standard.
Overall Experience
8.8
Overall experiences were generally positive despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:49

Property Description

Panoramic Views of Arbanasi Village
Hotel Winpalace, perched on a hill, offers breathtaking panoramic views of the historic Arbanasi Village just 600 meters away. Enjoy the picturesque scenery right from your room.

Culinary Delights
Indulge in a culinary journey at Winpalace's restaurant, offering a blend of international and traditional Bulgarian cuisine. Special dietary menus are available upon request, ensuring a delightful dining experience for every guest.

Convenient Amenities and Nearby Attractions
Each room at Winpalace is equipped with modern amenities such as a private bathroom, seating area, cable TV, minibar, and a hairdryer. Explore the nearby "City of the Tsars", Veliko Tarnovo, just a short drive away, or visit the Preobrazhenski Monastery located 5 km from the hotel.

Ready to experience the charm of Arbanasi Village and beyond? Book your stay at Hotel Winpalace now and create unforgettable memories.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jun 12, 2026 until Sun, Jul 5, 2026
Swimming pool: Closed from Sun, Jul 5, 2026 until Wed, Jul 15, 2026
Spa/wellness center is closed from 2026-07-05 until 2026-06-12
Spa/wellness center is closed from 2026-07-15 until 2026-07-05
Sauna is closed from 2026-07-05 until 2026-06-12
Sauna is closed from 2026-07-15 until 2026-07-05
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for BGN 20 per person per night when using an available extra bed.
    People 12 years old and over stay for BGN 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 844 reviews
Cleanliness: 5.83
Service: 9.3
Location: 9.84
Room Quality: 6.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 8.8
S
Solenne • solo_traveller • fr
8
2026-06-19 • via Nuitee
Яница • family_with_children • bg
9
2026-06-18 • via Nuitee
M
Michael • couple • bg
5
Pros:

I liked Abernasi..

Cons:

No WI Fi too many rules and regulations in vacating the property.Windows to high , to see the scenery you had to stand on a chair. No facilities for making tea or coffee.

2026-06-14 • via Nuitee
B
Badara • solo_traveller • ro
10
2026-06-13 • via Nuitee
Миглена • solo_traveller • bg
10
2026-06-12 • via Nuitee
L
Livio Andrei • solo_traveller • ro
8
2026-06-10 • via Nuitee
M
Mihaela • solo_traveller • ro
10
Pros:

Totul

Cons:

-

2026-06-08 • via Nuitee
V
Viktoriya • couple • bg
8
2026-06-06 • via Nuitee
S
Stavrii • couple • bg
10
2026-06-06 • via Nuitee
M
Mihail • solo_traveller • bg
9
2026-06-03 • via Nuitee
D
Desislava • solo_traveller • bg
10
2026-06-03 • via Nuitee
F
Florian • solo_traveller • ro
8
2026-06-02 • via Nuitee
R
Rancha84 • solo_traveller • bg
10
2026-05-30 • via Nuitee
Златимира • couple • bg
9
2026-05-29 • via Nuitee
Снежка • couple • bg
9
Пак там .Но в друга стая
Pros:

Местоположението е супер .Храната в ресторанта ни хареса.Пускат българска музика .

Cons:

Стаята от алпийски вид ( така се казва ) .Прозорците бяха малки ,и на по - високо .Аз обичам да ми е много светло .Но в тази стая не се получава .Е, на някой може да му допадне! .Тези стаи са на третия етаж

2026-05-27 • via Nuitee
A
Aleksandar • couple • bg
7
2026-05-26 • via Nuitee
Ивелина • couple • bg
9
Pros:

Стаята сравнително чисто, детския кът не беше почистен.

Cons:

Кухнята не беше особено вкусна

2026-05-25 • via Nuitee
L
Laleva • solo_traveller • bg
10
До следващия път!
Pros:

Чистота, отношение, качество-цена, изключително красиво и зареждащо място с неповторима обстановка! Идвам за втори път и ще се върна отново

Cons:

Няма такова нещо

2026-05-25 • via Nuitee
Надя • solo_traveller • bg
10
Приятна почивка
Pros:

Обслужването и отношението към клиентите

Cons:

Няма нещо, което да не ми харесва

2026-05-25 • via Nuitee
Ванеса • couple • bg
10
2026-05-23 • via Nuitee