City Hotel

Hotels
8.5 (687 reviews)
15 Hristo Botev Str , Veliko Tŭrnovo , bg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and maintained
Friendly staff
Good location
Cons:
Noise from street
Room size and amenities lacking
No breakfast options

Categories

Cleanliness
8.39
Multiple reviews indicated concerns regarding cleanliness, but also mentioned that some areas were clean.
Service
9.86
Generally positive comments about staff being friendly and responsive.
Location
9.9
Location mentioned positively in various reviews, particularly its proximity to city attractions.
Room Quality
7.35
Several complaints about room size and some facilities like the TV and bathroom.
Amenities
8.38
Amenities received mixed feedback; positive mentions of cleanliness, but issues with bathroom layout and lack of breakfast.
Value for Money
8.84
Value perceived as acceptable, though some reviewers expected more for the price.
Food and Beverage
5.89
Negative sentiment regarding the lack of breakfast options.
Overall Experience
9.36
Overall experience varied, but positive sentiments about location and service balance negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:05

Property Description

Central Location and Modern Amenities
City Hotel, located in the heart of Veliko Turnovo near the University, provides a convenient stay with a restaurant, air-conditioned rooms, and complimentary WiFi.

Conference Facilities and Scenic Views
Enjoy the convenience of a 40-seat conference room for events and team building activities, along with stylish rooms offering city views and modern amenities.

Delicious Dining Options and Convenient Services
Start your day with breakfast in the on-site restaurant, and take advantage of services like packed lunches, special diet menus, and a nearby grocery store.

To experience the comfort and convenience of City Hotel, book your stay now.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for BGN 11 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 687 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 5.89
Overall Experience: 9.36
L
Lorna • solo_traveller • bg
8
2026-06-17 • via Nuitee
M
Margaret • family_with_children • gb
9
2026-06-16 • via Nuitee
H
Hristov • solo_traveller • bg
10
2026-06-15 • via Nuitee
A
Antoaneta • extended_group • bg
9
Pros:

Разположението е повече от добро.
Рецепционистите са много любезни.

Cons:

Нямахме закуска. Не ни хареса това, че вечерта отвън се чуваше шум като от вентилация, а след това и друг шум. Принудихме се да спим на затворен прозорец.

2026-06-07 • via Nuitee
B
Bogdan • couple • ro
10
2026-06-04 • via Nuitee
S
Stoyan • couple • bg
10
Perfect!
Pros:

Location is perfect. It is always clean and comfortable for a night or two. Positive is that there is big parking lot near by.
Price is higher than avarage, but the positive is that you are aboe tonise discount of the realated pub and restourant.

2026-06-04 • via Nuitee
A
Anghel • solo_traveller • ro
7
2026-06-04 • via Nuitee
S
Serban Elian • extended_group • ro
9
Relaxing and peaceful.
Pros:

I liked that everything looked exactly like in the room photos, no more, no less. The hotel is well placed, at the edge of the city center, close to shops and restaurants as well. The lady at the reception was very friendly.

Cons:

There wasn’t much to dislike, apart from the fact was getting really hot if you turned off the AC, even in a pretty chilly night. Also, the hotel’s pub wasn’t great.

2026-06-02 • via Nuitee
C
Costinela • couple • ro
9
Cons:

Mirosul neplacut de la baie.
Nu exista delimitare intre dus si wc..practic apa este peste tot..

2026-05-31 • via Nuitee
S
Silviya • solo_traveller • bg
6
2026-05-31 • via Nuitee
M
Mariyana • solo_traveller • bg
10
2026-05-31 • via Nuitee
N
Nicoleta • extended_group • ro
8
2026-05-28 • via Nuitee
R
Rangel • solo_traveller • bg
9
2026-05-26 • via Nuitee
I
Iva • extended_group • bg
10
2026-05-25 • via Nuitee
Петя • couple • bg
8
2026-05-17 • via Nuitee
L
Lenkovsky • couple • ua
8
Pros:

Все

2026-05-14 • via Nuitee
L
Liliana • solo_traveller • ro
8
2026-05-11 • via Nuitee
B
Beverley • solo_traveller • gb
10
2026-05-10 • via Nuitee
K
Konstantin • solo_traveller • bg
10
Pros:

Местоположението на хотела. Тихата и спокойна обстановка. Стаите не са много големи, но имат всичко необходимо за един спокоен и чудесен престой. Леглата бяха много удобни. Чистотата беше на ниво. Персоналът беше изключително вежлив. Всичко това направи престоят ни изключително приятен. Бих посетил хотела отново.

2026-05-10 • via Nuitee
C
Costescu • solo_traveller • ro
9
2026-05-07 • via Nuitee