Pousada Encanto das Montanhas

Hotels
9.2 (82 reviews)
Avenida Vereador Ynimar Novaes de Campos 72, Prédio , Alto Caparao , BR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Family rooms
Private parking
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Excellent location
Attentive service
Good breakfast
Cons:
Some rooms have hard mattresses
Lack of air conditioning in some rooms

Categories

Cleanliness
8.94
Overall cleanliness was described as very good, but there are mentions of some minor issues.
Service
9.41
Consistently positive feedback about the attentive and kind service provided by staff.
Location
9.95
Excellent location noted in multiple reviews, especially for access to local attractions.
Room Quality
8.4
Rooms were generally comfortable, though some reviews mentioned a need for better mattress quality.
Amenities
8.43
Amenities like breakfast and other services were appreciated, but some amenities like air conditioning were noted as lacking.
Value for Money
9.39
Guests found the value to be high for the quality provided, with good feedback on pricing.
Food and Beverage
9.44
Breakfast received very positive feedback, with specific mentions of quality and variety.
Overall Experience
9.61
Overall satisfaction was high with several guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:35

Property Description

Scenic Mountain Retreat

Spectacular Views: Enjoy city views from select rooms at Pousada Encanto das Montanhas, providing a picturesque backdrop to your stay.

Welcoming Staff: Our multilingual team is available around the clock, fluent in both Spanish and Portuguese, ensuring your needs are met promptly and with a smile.

Convenient Amenities: Benefit from free WiFi and private parking during your visit, adding ease and comfort to your overall experience at our hotel.

Experience the charm of Pousada Encanto das Montanhas. Book now for an unforgettable mountain getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 82 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.61
G
geraldo • solo_traveller • br
9
2026-09-16 • via Nuitee
J
João • couple • br
7
Localização excelente.
Pros:

Café da manhã bom, com boas variedades de suco e bolos. Os funcionarios são bem atenciosos.
Localização excelente.

Cons:

No quarto que ficamos não tinha ar condicionado, ao ligar o ventilador o mesmo fazia muito barulho, ou seja, não utilizamos.
No banheiro uma lampada estava queimada, deixando a área do box bem escura.
Não conseguimos utilizar a TV, a Sky não funcionava, tentamos sincronizar com os canais abertos e também não conseguimos.

2026-09-15 • via Nuitee
A
André Luis • solo_traveller • br
8
2026-09-12 • via Nuitee
M
Maria Aparecida • solo_traveller • br
9
Pros:

Ótima acomodação, funcionários prestativos, excelente café da manhã.

2026-09-06 • via Nuitee
W
Wagner • solo_traveller • br
8
2026-09-06 • via Nuitee
J
Jorge • couple • br
8
2026-09-05 • via Nuitee
E
Ester • couple • br
9
2026-09-05 • via Nuitee
A
Alexandre • couple • br
10
2026-08-31 • via Nuitee
S
Serjão • solo_traveller • br
10
Pros:

A limpeza e organização do hotel, recomendo a todos.

2026-08-31 • via Nuitee
V
VINICIUS • couple • br
10
Excelente localização… espaçoso… muito limpo e anfitriã sempre disponível!
2026-08-31 • via Nuitee
N
Nelson • solo_traveller • br
10
2026-08-30 • via Nuitee
1
15 • solo_traveller • br
10
Pros:

Excelente hospedagem, anfitriões muito educados, instalações são muito boas e bem organizadas, café da manhã com bastante variedades, recomendo!

2026-08-26 • via Nuitee
P
Paulo Ricardo • couple • br
10
Vale muito a pena
Pros:

A limpeza, a presteza dos duncionarios e a sensação de ser tudo novo

Cons:

Nada

2026-08-26 • via Nuitee
M
Mateus • couple • br
10
2026-08-05 • via Nuitee
S
salatiel • family_with_children • br
10
2026-08-04 • via Nuitee
I
Israel Jose • solo_traveller • br
10
2026-08-03 • via Nuitee
A
Antonio • solo_traveller • br
7
Pros:

A recepção dos funcionários.

Cons:

O box e a pia estavam entupidos, café da manhã bem fraco, layout do quarto muito esquisito.

2026-07-25 • via Nuitee
P
Patrick • family_with_children • br
10
2026-07-23 • via Nuitee
J
jacqueline • solo_traveller • br
9
Pros:

Café ótimo, quarto e banheiro muito bons, mas um pouco pequenos, e localização excelente.

Cons:

Achei o quarto um pouco apertado e com poucos ganchos para pendurar roupas, bolsa e casacos. Também não tem prateleiras para pôr coisas pequenas (celular e carregador, remédios, relógio, carteira etc) perto do frigobar.

2026-07-22 • via Nuitee
I
Isaias • family_with_children • br
4
Boa localização mas péssimo serviço
Pros:

Localização

Cons:

A TV NÃO TINHA CONTROLE E O CAFÉ DA MANHÃ PÉSSIMO.

2026-07-21 • via Nuitee