The Imperial Hotel

Hotels
8.3 (1772 reviews)
115 Murwillumbah Street , Murwillumbah , AU
+61 2 6672 7000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Laundry
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Noisy rooms
Late check-in
Room quality not as expected

Categories

Cleanliness
7.95
The hotel was clean, but specific room issues affected perception.
Service
8.95
Staff were very friendly and helpful, though there were some issues with after-hours service.
Location
8.95
Location was good and close to all amenities.
Room Quality
7.45
Room didn’t meet expectations, with complaints about size and noise.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
7.95
The overall value seemed acceptable, but specific downsides tempered expectations.
Food and Beverage
8.45
Food was excellent, though some reviews mentioned it wasn't amazing.
Overall Experience
8.25
Overall experience was good, affected by some issues but generally pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Convenient Location and Nearby Attractions
Located in Murwillumbah, The Imperial Hotel is a short distance from popular attractions like Currumbin Wildlife Sanctuary and Robina Town Centre. With easy access to shopping centers and entertainment venues, guests can explore the best of New South Wales.

Comfortable Accommodation and Amenities
The hotel offers well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms. Guests can enjoy the convenience of a fridge, kettle, and even rooms with a terrace. The property also features a nightclub for evening entertainment.

Dining Options and Special Dietary Needs
Indulge in Australian cuisine at the on-site restaurant, which caters to various dietary preferences such as vegetarian, vegan, and gluten-free options. Whether it's a hearty meal or a light snack, guests can savor a diverse menu during their stay at The Imperial Hotel.

Book your stay at The Imperial Hotel for a memorable experience in Murwillumbah!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1772 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
C
Craig • solo_traveller • au
10
Very comforable and clean room great feed in the hotel. Definitely recommend this place.
Pros:

Beautifully presented building with good onsite parking

Cons:

Nothing

2026-09-16 • via Nuitee
J
judith • solo_traveller • au
8
2026-09-15 • via Nuitee
P
Pete and Mon • couple • au
8
Pros:

What breakfast? Hotel was exactly where I expected it to be.

Cons:

Daft questions like this.

2026-09-15 • via Nuitee
V
Vincent • extended_group • au
9
2026-09-15 • via Nuitee
S
SUSAN • solo_traveller • au
6
Pros:

Clean, comfortable & friendly staff
It had everything I needed

Cons:

The air conditioning was very noisy with a loud banging sound disturbing sleep all night long.

2026-09-15 • via Nuitee
T
Tagiolesisi • solo_traveller • au
8
Ok
Pros:

Was ok place to lay head down.

2026-09-14 • via Nuitee
M
Maureen • couple • au
4
Make sure you check which room you’re getting!
Pros:

Nicely renovated and very clean.
Good location.

Cons:

First room we were given only had a window in the bathroom and nothing like the queen deluxe we’d booked.
Difficult process getting a new room and this one had loud noise from the kitchen extractor from 6am to 10pm.

2026-09-11 • via Nuitee
L
Lindsay • solo_traveller • au
8
Imperial Hotel stay
Pros:

Location great,service ,food and beverage good.

Cons:

Parking limited for guests.Room updated and clean but lacked a small table and 2 chairs to watch TV which was mounted in the wrong position to view from double bed.Also bathroom lacked hanging points for towels etc and shower was open and floor became wet and slippery very easily..Frosted glass door entering bathroom offered little privacy.

2026-09-10 • via Nuitee
D
Duncan • couple • au
7
Great central location and comfortable and quiet for a busy hotel.
Pros:

Central location. Comfortable and clean.

Cons:

Bathroom lacked a few things, towel hooks, exhaust fan.

2026-09-10 • via Nuitee
M
Mark • couple • au
6
Perfect location and good food and drink options but an ordinary room
Cons:

Room was small, a little worn, and lacking in practical features like towel rails and bathroom shelving. Occasionally noisy outside at night and early morning.

2026-09-08 • via Nuitee
C
Carolyn • extended_group • au
8
2026-09-07 • via Nuitee
B
Bronwyn • solo_traveller • au
8
2026-09-07 • via Nuitee
B
Ben • solo_traveller • au
10
2026-09-06 • via Nuitee
S
Stephen • solo_traveller • au
9
Pros:

The location, the friendly service, and the hotel bistro for meals.

Cons:

N/ A

2026-09-05 • via Nuitee
H
Helen • solo_traveller • au
10
Stunning renovated features.
Pros:

Exceptionally clean accommodation, well appointed and very comfortable.
Excellent service from the staff especially the room cleaner who assisted me with my bags downstairs. She was very kind. Highly recommended this venue.

Cons:

The exterior stairs to access the rooms. Not sure what to suggest to rectify this.

2026-09-03 • via Nuitee
D
Donna • solo_traveller • au
8
2026-09-01 • via Nuitee
T
Tracey • couple • au
8
2026-08-31 • via Nuitee
M
Marshall • solo_traveller • au
8
2026-08-31 • via Nuitee
S
Sweeney • solo_traveller • au
10
2026-08-29 • via Nuitee
S
Shelley • extended_group • au
6
Love Murwillumbah, would stay at Imperial Hotel again….we would just know what to expect. Have not got our $100 deposit
Pros:

Location!! Was great!

Cons:

Noisy, fire alarms.

2026-08-26 • via Nuitee