Elena Hotel and Wellness - All Inclusive

Hotels
7.2 (1334 reviews)
Golden sands , Golden Sands , bg

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Clean and cozy rooms
Good location near the beach
Cons:
Parking issues
Mixed food quality

Categories

Cleanliness
6.88
Multiple reviews highlighted cleanliness positively, but some mentioned issues with food quality.
Service
7.85
Reviews highlighted the staff as very professional and friendly, ensuring a positive experience.
Location
7.39
Proximity to the beach was appreciated, but parking issues were noted.
Room Quality
7.34
Rooms were described as clean, warm, and spacious, contributing positively to the experience.
Amenities
7.07
General amenities were not heavily criticized, but not extensively mentioned either.
Value for Money
6.83
Some concerns about the quality of food relative to the price of stay were mentioned.
Food and Beverage
6.38
Food quality had several mixed reviews, with some complaints about the quality.
Overall Experience
7.85
Many guests expressed their willingness to return, indicating a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:47

Property Description

Luxurious Amenities

Elena Hotel and Wellness - All Inclusive offers a range of luxurious amenities, including outdoor and heated indoor pools, air-conditioned rooms with free WiFi and balcony, and an entertainment staff. Guests can also enjoy the convenience of a refrigerator, cable TV, and complimentary toiletries in each room.

All-Inclusive Service

Indulge in a 24-hour all-inclusive service at Elena Hotel and Wellness. From buffet meals for breakfast, lunch, and dinner to hot and cold snacks available throughout the day, and round-the-clock refreshing drinks, your every need is catered to.

Wellness Paradise

Unwind at the hotel's wellness centre, complete with a heated indoor pool, fitness room, sauna, steam room, mud therapy, Turkish bath, and massage services. Additionally, a hairdresser, beauty salon, and small supermarket are available on-site for your convenience.

Book now to experience the ultimate relaxation and luxury at Elena Hotel and Wellness - All Inclusive!

Important information:

Please note that the parking is not secured.

Guests that need an invoice are kindly requested to inform the property until check-out time.Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, Jun 1, 2027
Swimming pool: Closed from Mon, Jun 1, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for BGN 10 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1334 reviews
Cleanliness: 6.88
Service: 7.85
Location: 7.39
Room Quality: 7.34
Amenities: 7.07
Value for Money: 6.83
Food and Beverage: 6.38
Overall Experience: 7.85
N
Nikolay • solo_traveller • bg
3
Можеше много по-добре
Pros:

Храната беше добра и като цяло разнообразна, както и администратора от нощната смяна - много учтив и приятен млад човек. Благодарим на готвачите и администратора нощна смяна, че и има.

Cons:

Отидохме главно заради СПА услугите, но такова нещо нямаше и двата дена. Хотелът беше пълен и това е много подвеждаща информация, че се нарича СПА, след като тази част не работи. Басейнът беше единственото ''удоволствие'', но не е за хора със среден ръст, просто е дълбоко или плуваш много добре, или не влизаш. Хигиената в стаята не беше на ниво, на седалката на тоалетната имаше кафява следа, ясно от какво, трябваше да почистя. Заплатихме допълнително за гледка към морето, но хотелът не е на първа линия и такава почи нямаше - един малък участък море от 3-4 см. в далечината се мержелееше. Стаята има нужда от реновиране. Администраторите от дневните смени бяха малко груби, не ни хареса отношението им. На обяд ни се обадиха преди 12 ч. да ни притесняват да освободим, а това се прави, ако някой се забави и не освободи навреме. Въпреки всички тези неща се опитахме да си изкараме добре, а ако СПА центърът работеше, щяхме да се абстрахираме от факта, че не получихме кой знае какво за цената, която платихме. Препоръчвам на всички, които търсят СПА услуги там, да се обадят предварително да питат дали има, за да не се разочароват после като нас.

2026-05-30 • via Nuitee
A
Alexandra • family_with_children • ro
7
Pros:

Locatie aflata in proximitatea plajei prezinta un plus.

Cons:

In privinta varietatii meniului si calitatii acestuia pentru un all inclusive la fel si la bauturile preparate pe loc spre exemplu. In privinta curateniei exista loc de imbunatatire.

2026-05-06 • via Nuitee
G
Georgiana • family_with_children • ro
7
Este un hotel decent, dar pe care nu l-as clasa de 4 stele.
Pros:

Proprietatea este mare, iar zona de lobby este foarte generoasă.

Cons:

Deși este promovat cu o mulțime de facilități, nu am beneficiat de ele…. Mă refer la salina, saună, loc de joacă. Toate acestea sunt închise, fiind disponibile doar în plin sezon. Lucru care nu ni s-a adus la cunoștință.

2026-04-26 • via Nuitee
C
Camelia • solo_traveller • ro
9
2026-04-26 • via Nuitee
K
Karen • solo_traveller • gb
7
Short break
Pros:

The indoor pool was lovely bed was comfy, bed made every, day clean towels

Cons:

Due to us being the only people staying there we couldn't have buffet so limited menu, didn't like the drinks at bar, limited staff for service, lack of sockets by bed, only had sockets which we had to unplug things under T.V to use, so phones on the floor, could do with seating in room, spa not in use. The staff did try and accommodate

2026-04-19 • via Nuitee
C
Cristina-maria • family_with_children • ro
8
Pros:

A fost o vacanță frumoasă, camerele de hotel mari, psicina curata , diverse activități la piscina,mancare buna . Am fost multumiti

Cons:

Am inchiriat 2 camera si in cea de a 2a camera miroasea f urat de la baie. Am dar cu șampon în scurgerii dar mirosul tot a persistat

2026-01-19 • via Nuitee
N
Niculae • extended_group • ro
10
2026-01-19 • via Nuitee
Соня • family_with_children • bg
9
2026-01-19 • via Nuitee
T
Teodora • family_with_children • ro
1
Oribil totul
Pros:

Absolut nimic

Cons:

Mancarea foarte proasta, umbrele nu sunt suficiente, apa plata de baut de la canalizare, tacamurile si farfuriile foarte murdare , foarte murdar totul

2026-01-19 • via Nuitee
D
Dumitrascu • couple • ro
10
O vacanță excelentă din toate punctele de vedere,vom mai reveni cu drag,recomand
Pros:

Camere curate,vedere superbă la mare,mâncare foarte bună

Cons:

Nu este absolut nimic ce nu ne a plăcut.nota 10

2026-01-19 • via Nuitee
H
Hristo • family_with_children • bg
8
2026-01-19 • via Nuitee
Z
zoran • family_with_children • de
8
2026-01-19 • via Nuitee
C
Catalin • family_with_children • ro
7
Pros:

Bun

Cons:

Parcarea nu a fost ok

2026-01-19 • via Nuitee
M
Monalisa • family_with_children • ro
8
2026-01-19 • via Nuitee
S
Steluta • couple • ro
10
Perfect
Pros:

Excelent și locația excelentă

2026-01-19 • via Nuitee
B
Boeru Dan • extended_group • ro
8
Pros:

Ok

2026-01-19 • via Nuitee
R
Razvan Alin • family_with_children • ro
6
2026-01-19 • via Nuitee
E
Emil • solo_traveller • ro
10
2026-01-19 • via Nuitee
M
Matei • family_with_children • ro
3
2026-01-19 • via Nuitee
K
Krzysztof • family_with_children • pl
7
2026-01-19 • via Nuitee