Hôtel de Ville

Hotels
7.3 (374 reviews)
Rue de Montsalvens 1 , Broc , ch

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Restaurant
Terrace
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Beautiful location
Cons:
Dirty rooms
Noisy environment
Uncomfortable beds

Categories

Cleanliness
6.38
Multiple reviews mentioned dirtiness and issues with unclean rooms.
Service
8.35
Staff was described as very friendly and accommodating.
Location
8.39
The location was praised for its beautiful views and convenience.
Room Quality
5.84
Several reviews pointed to poor quality of the rooms and noise issues.
Amenities
6.87
Basic amenities available, but some deficiencies were noted.
Value for Money
7.33
Overall value considered reasonable but dependent on room quality.
Food and Beverage
7.88
Breakfast and restaurant experiences received positive notes.
Overall Experience
7.35
General experience was mixed with notable positives but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:20

Property Description

Convenient Location

Located next to Broc’s train and bus stations, Hôtel de Ville provides easy access for travelers. Guests can enjoy the convenience of exploring the nearby attractions with ease.

Scenic Views and Dining

The rooms offer stunning mountain views, adding a touch of serenity to your stay. Indulge in Swiss and Mediterranean delicacies at the on-site restaurant and savor the picturesque Alps from the south-facing terrace.

Attractions and Amenities

With Lake Gruyère close by and the Cailler-Nestlé Factory just a short walk away, guests have plenty to explore. Additionally, the free parking and children's playground make it an ideal choice for families.

Book now to experience a perfect blend of convenience, comfort, and culinary delights at Hôtel de Ville.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.3
Based on 374 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 5.84
Amenities: 6.87
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 7.35
M
Miroslava solo_traveller cz
10
2026-05-27 via Nuitee
G
Gaetano solo_traveller it
7
2026-05-24 via Nuitee
S
Suzanne solo_traveller ch
8
Pros:

The view is spectacular overlooking the Gruyere castle and the Alps - Good Breakfast - Nice personnel - Good restaurant with a nice selection of wines per glass - Free parking

Cons:

The traffic was a bit loud but works for a Saturday-Sunday stay. Likely louder on weekdays.

2026-05-19 via Nuitee
J
Joana family_with_children pt
3
Não voltaria
Pros:

A única coisa positiva deste alojamento é a bela vista e a proximidade à Maison Cailler

Cons:

O alojamento é muito antiquado, a precisar de obras urgentemente. As camas são desconfortáveis. O wi-fi era fraquissimo e a televisão do nosso quarto nem sequer ligava

2026-05-18 via Nuitee
A
Anna couple ch
4
Pros:

Die Lage war ideal. In der Nacht erstaunlich ruhig. Parkplatz hinter dem Haus.

Cons:

Matratzen hängen durch. Eher kühl im Zimmer. Dusche/WC sehr klein und kühl. Store lässt sich nicht bedienen.

2026-05-17 via Nuitee
A
aude solo_traveller fr
2
Pros:

Personnel souriant, aidant et réactif

Cons:

Hébergement et équipement datant des années 70, parfois vétuste. Comme je voyage avec mon chien, chambre avec parquet mais avec des lattes cassées. Il y avait aussi la peinture des murs abîmée, la cuvette des toilettes mal fixée, lit peu confortable et couette minuscule, des couvertures supplémentaires qui sont selon moi plus des plaids que des couvertures et pour finir, pas d eau chaude mais d après le personnel c est normal il y a souvent des problèmes !!! Même si le prix est imbattable, c est de mon point de vue inadmissible. Même si le problème d eau chaude à, à priori été réglé, j ai réservé un autre hotel pour la nuit!

2026-05-10 via Nuitee
M
Maja family_with_children ch
6
2026-05-09 via Nuitee
C
Claudia solo_traveller ch
8
Pros:

Personnel accueillant, sympathique et serviable.
Magnifique vue sur les montagnes depuis ma chambre.
A l'écoute des allergies (gluten et lactose) pour le petit-déjeuner

Cons:

La terrasse du restaurant se trouvait directement. Cela peut être un peu bruyant avec fenêtres ouvertes. Mais compensé par la vue magnifique.

2026-04-30 via Nuitee
L
Loreen couple de
7
2026-04-30 via Nuitee
A
Alberto solo_traveller it
7
2026-04-29 via Nuitee
E
Elisabeth solo_traveller ch
7
Pros:

Le personnel de la réception et pour le petit déjeuner était très sympathique et efficace

Cons:

Ameublement très vieillot de la chambre.
Pas d'eau chaude a la douche le matin a 6h30....⁹

2026-04-22 via Nuitee
F
Franziska couple ch
6
Gute Lage, Zimmer ohne grossen Komfort aber sauber, freundliches Personal
Pros:

Das Personal war sehr freundlich, wir konnten das Zimmer nach kurzer Wartezeit bereits um 12 Uhr beziehen. Das Frühstück wurde zum gewünschten Zeitpunkt für uns vorbereitet und war sehr lecker.

Cons:

Die Tür/Fenster zum Balkon war mit Klebeband abgeklebt und konnte daher nicht geöffnet werden, dafür war der Lärm von der Strasse weniger höhbar. Das Gebäude ist eher alt und ringhöhrig.

2026-04-13 via Nuitee
S
Sylvie solo_traveller ch
8
2026-04-03 via Nuitee
N
NATÀLIA solo_traveller es
6
Hotel de montanya on hi passes fred
Pros:

El personal és molt amable i la neteja és correcte. L, esmorzar està bé, et preparen una taula amb suc de taronja, pa i embotit, un croissant, mantega i melmelades, un iogurt i cafè.

Cons:

Les instal·lacions són una mica antiquades. La porta del balcó de l, habitació no tancava bé i la calefacció el primer dia no estava engegada. Vaig passar fred.

2026-04-02 via Nuitee
V
verathom solo_traveller ch
8
Pros:

Überwachung: Das Frühstück war inklusive und eine schöne Überraschung.

Cons:

Die Zimmer sind etwa in die Jahre gekommen.

2026-03-21 via Nuitee
S
Santos solo_traveller ch
7
2026-03-18 via Nuitee
P
Peter solo_traveller ch
9
Pros:

Sehr freundliches Personal.

Cons:

Internet nicht überall verfügbar.

2026-03-15 via Nuitee
G
Gregory solo_traveller de
10
2026-02-14 via Nuitee
D
Daniel solo_traveller ch
2
🫨
Pros:

Das Frühstück war gut

Cons:

Fast wie in der Besenksmmer

2026-02-10 via Nuitee
I
Isab solo_traveller ch
9
2026-01-30 via Nuitee