Seehotel Sternen

Hotels
8.9 (1844 reviews)
Winkelstrasse 46 , Luzern , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great food quality
Relaxing atmosphere
Cons:
High parking fees
Some cleanliness issues
Room decor aging

Categories

Cleanliness
8.24
Some reviews indicated issues with cleanliness in the bathroom.
Service
9.71
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.25
The location by the lake and accessibility to Lucerne received positive feedback.
Room Quality
8.7
Rooms were described as functional but some noted aging decor or space issues.
Amenities
9.23
Facilities such as the breakfast buffet and parking were well-received.
Value for Money
7.69
Some guests felt the prices, especially for parking and dining, were too high.
Food and Beverage
9.24
Breakfast and dining experiences received many positive comments.
Overall Experience
9.11
Overall positive experiences with slight concerns regarding value and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:07

Property Description

Stunning Lakefront Location

Nestled in central Switzerland, Seehotel Sternen offers a breathtaking setting by the tranquil banks of Lake Lucerne. The picturesque Horw Bay provides a serene backdrop for your stay, just a short drive from vibrant Lucerne.

Luxurious Rooms and Dining

Indulge in comfort with 25 rooms boasting balconies and complimentary Wi-Fi, all overlooking the lake or lush greenery. Savor culinary delights at the 3 on-site restaurants or unwind on the 2 lakeside terraces surrounded by palm trees.

Abundance of Leisure Activities

Explore the natural beauty surrounding the hotel with hiking trails, swimming in the lake, boat excursions, and golf nearby. With easy access to the motorway and frequent bus service to Lucerne, Seehotel Sternen is the perfect retreat for your Swiss getaway.

Ready to experience lakeside luxury? Book your stay at Seehotel Sternen now!

Important information:

Please note that the hotel has no air-conditioning. Smoking is only permitted on the balconies or on the terrace.

Please note further that the full amount of reservation has to be paid upon arrival in CHF. Payments in EUR are not accepted.

If you are travelling with children, please inform the property in advance of their number and age. You can use the special requests box upon booking or contact the property at the contact details stated in your booking confirmation.

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Please note that the reception is closed between 23:00 and 07:00.

Please note that check-in after 22:30 is not possible.

Please note that from November to February, arrival on Mondays is only possible from 15:00, as the reception is not available before then.

Please note that the restaurant is closed on Mondays and Tuesdays.

Parking costs CHF 10.00 per night."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 90 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 50 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1844 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.25
Room Quality: 8.7
Amenities: 9.23
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 9.11
T
Thierry • couple • nl
8
Fantastisch hotel, uitstekend ontbijt, supervriendelijk personeel
Pros:

Vriendelijk personeel en zeer behulpzaam! De baas had de gouden oorring van mijn vrouw uit de putje gehaald. Wat niet makkelijk was! Super ontbijt en fantastisch uitzicht!

Cons:

Het enige wat ontbreekt is een airconditioner. Vooral in de hete zomer is de kamer best heet. En de hoofdkussen mogen wat harder.

2026-07-25 • via Nuitee
A
Angela • couple • es
10
2026-07-25 • via Nuitee
K
KURT • solo_traveller • ch
9
2026-07-24 • via Nuitee
R
Reinhard • solo_traveller • ch
7
2026-07-24 • via Nuitee
J
Josef • solo_traveller • de
10
Sehr empfehlenswert
Pros:

Lage, Personal,

Cons:

Leider keine Klimaanlage und Restaurant war nicht geöffnet. Montag und Dienstag Ruhetag.

2026-07-23 • via Nuitee
M
Marcus • solo_traveller • de
9
2026-07-22 • via Nuitee
I
Inna • family_with_children • il
9
2026-07-22 • via Nuitee
D
Dieter • solo_traveller • de
10
Pros:

Die Lage und das Hotel

Cons:

Keine Klima

2026-07-22 • via Nuitee
J
John • couple • za
9
Amazing views and everything you need for a fantastic holiday!
Pros:

Fantastic view from the balcony. Swimming in the lake right in front of the hotel was such a treat. Comfortable room with tea/coffee. Excellent breakfast included. Lovely, friendly staff spoke good English. Close to the bus route directly to the train station so travelling around was easy. Lovely walks in the forest directly from the hotel.

Cons:

The use of paddle boats or stand up board for the Lake would have been fun.

2026-07-21 • via Nuitee
C
Christian • couple • ae
9
Pros:

Very nice place in Lucerne at the lake with good restaurant and good food. Staff was very friendly and supportive 😊

2026-07-21 • via Nuitee
M
margarete • solo_traveller • de
9
Pros:

Das Ambiente ist einfach toll

Das Personal ist sehr freundlich

Die Aussicht vom Zimmer war hervorragend

Cons:

Der Badebereich bzw lLiegeplatz ist zu klein und der Einstieg zum See schlecht

Dusche iim Badezimmer ist nicht so super

Türe des Badezimmers schließt nicht richtig

2026-07-21 • via Nuitee
A
Aysha Rashed • extended_group • ae
9
2026-07-20 • via Nuitee
R
Ryszard • couple • pl
7
Cena za hotel w tym standarcie była zbyt wysoka.
2026-07-20 • via Nuitee
D
Damir • couple • ch
8
2026-07-20 • via Nuitee
A
Alexandra • family_with_children • md
8
Pros:

The location was amazing. Breathtaking views of the lake and Mount Pilatus. We also enjoyed delicious breakfast on the terrace.

Cons:

No AC made it a bit uncomfortable staying in the room, it was close to 30 degrees C outside when we were there for a few days. Probably it's ok if the weather is cooler

2026-07-19 • via Nuitee
D
Daniela • couple • ch
10
Kurztrip der besonderen Art, direkt am See
Pros:

Aufmerksames und freundliches Personal, ruhige Lage

Cons:

—

2026-07-18 • via Nuitee
K
Kaspar • family_with_children • ch
9
2026-07-18 • via Nuitee
G
Günter • couple • de
5
Personal sehr freundlich - aber das genügt nicht!
Cons:

Ein Hotel in dieser Preislage müsste über eine Klimaanlage verfügen.
Das Badezimmer entsprach den 60iger Jahren!
1. Viel zu klein!
2. Duschen in der Badewanne ( lebensgefährlich da rutschgefahr)
3. Eine Weiterempfehlung auf diesem Niveau kaum vorstellbar!

2026-07-17 • via Nuitee
R
Rafat • extended_group • au
9
Pros:

The location is convenient.

Cons:

Does not have dinner and lunch services and no air conditioning

2026-07-17 • via Nuitee
M
Maria Teresa • solo_traveller • es
9
Pros:

La atención y la ubicación

Cons:

Todo ok

2026-07-17 • via Nuitee