Seehotel Sternen

Hotels
8.9 (1743 reviews)
Winkelstrasse 46 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great food quality
Relaxing atmosphere
Cons:
High parking fees
Some cleanliness issues
Room decor aging

Categories

Cleanliness
8.24
Some reviews indicated issues with cleanliness in the bathroom.
Service
9.71
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.25
The location by the lake and accessibility to Lucerne received positive feedback.
Room Quality
8.7
Rooms were described as functional but some noted aging decor or space issues.
Amenities
9.23
Facilities such as the breakfast buffet and parking were well-received.
Value for Money
7.69
Some guests felt the prices, especially for parking and dining, were too high.
Food and Beverage
9.24
Breakfast and dining experiences received many positive comments.
Overall Experience
9.11
Overall positive experiences with slight concerns regarding value and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:07

Property Description

Stunning Lakefront Location

Nestled in central Switzerland, Seehotel Sternen offers a breathtaking setting by the tranquil banks of Lake Lucerne. The picturesque Horw Bay provides a serene backdrop for your stay, just a short drive from vibrant Lucerne.

Luxurious Rooms and Dining

Indulge in comfort with 25 rooms boasting balconies and complimentary Wi-Fi, all overlooking the lake or lush greenery. Savor culinary delights at the 3 on-site restaurants or unwind on the 2 lakeside terraces surrounded by palm trees.

Abundance of Leisure Activities

Explore the natural beauty surrounding the hotel with hiking trails, swimming in the lake, boat excursions, and golf nearby. With easy access to the motorway and frequent bus service to Lucerne, Seehotel Sternen is the perfect retreat for your Swiss getaway.

Ready to experience lakeside luxury? Book your stay at Seehotel Sternen now!

Important information:


Please note that the hotel has no air-conditioning. Smoking is only permitted on the balconies or on the terrace.

Please note further that the full amount of reservation has to be paid upon arrival in CHF. Payments in EUR are not accepted.

If you are travelling with children, please inform the property in advance of their number and age. You can use the special requests box upon booking or contact the property at the contact details stated in your booking confirmation.

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Please note that the reception is closed between 23:00 and 07:00.

Please note that check-in after 22:30 is not possible.

Please note that from November to February, arrival on Mondays is only possible from 15:00, as the reception is not available before then.

Please note that the restaurant is closed on Mondays and Tuesdays.

Parking costs CHF 10.00 per night."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 90 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 50 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1743 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.25
Room Quality: 8.7
Amenities: 9.23
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 9.11
A
Ann • couple • us
10
2026-05-30 • via Nuitee
E
Eveline • solo_traveller • ch
10
2026-05-30 • via Nuitee
F
Francesca • family_with_children • ch
9
riposante
Pros:

Personale e balcone con stupenda vista lago. Molto tranquillo e piacevole

Cons:

Mancanza di una salone (hall)

2026-05-30 • via Nuitee
M
Mike • couple • nl
9
Mooi hotel met uitstekend ontbijt. Houd rekening met ruhetag op maandag en dinsdag
Pros:

Uitstekend ontbijt. Zeer gevarieerd en lekker. Locatie was fantastisch, kamer met uitzicht op het meer. Mooi terras voor een drankje.

Cons:

We waren er 3 dagen en daarvan 2 ruhetag. Dus terras dicht en bar in avond ook niet open. Jammer.

2026-05-29 • via Nuitee
E
edwin • couple • nl
5
Pros:

Personeel was vriendelijk

Cons:

Geen airco kamers bloedheet

2026-05-29 • via Nuitee
A
adriana • couple • fr
10
2026-05-28 • via Nuitee
M
MARIAN • solo_traveller • ae
10
2026-05-26 • via Nuitee
R
Ralf • couple • se
10
Wir bleiben zwei Tage länger.
Pros:

Sehr schöner Aufenthalt mit sehr Gutem Frühstück. Fantastischer Ausblick, Nettes Personal, schön bei mildem Wetter wie heute schon draußen sitzen zu können / mittags/ früher Nachmittag beim Restaurant.

Cons:

Alles, Hundefreundliches hotell,

2026-05-26 • via Nuitee
R
Robert • couple • nl
9
2026-05-26 • via Nuitee
A
adrien • extended_group • fr
8
very nice I will come back surely
Pros:

very nice place and staff

Cons:

little bit old

2026-05-25 • via Nuitee
M
Marc • couple • ch
8
2026-05-25 • via Nuitee
S
Sabine • couple • de
10
Pros:

Grandioses Hotel in traumhafter Lage, außergewöhnlicher Service, freundlich und zuvorkommend. Das Frühstück herausragend. Top! Wir kommen gerne wieder.

2026-05-25 • via Nuitee
J
Jan • solo_traveller • de
8
Tolle Lage am Vierwaldstätter See, schöne Sonnenterrasse.
Pros:

Wunderschöne Lage am Vierwaldstätter See in der Nähe von Luzern. Schöne Sonnenterrasse. Geschmacklich hervorragendes Abendessen.

Cons:

Zimmerpreise schon etwas überteuert. War aber bestimmt auch den Feiertagen (Pfingsten) und der der direkten Lage am See geschuldet.

2026-05-25 • via Nuitee
A
Arijana • couple • ch
10
2026-05-24 • via Nuitee
K
kirit • solo_traveller • in
9
2026-05-24 • via Nuitee
H
Harold • couple • de
8
2026-05-24 • via Nuitee
Y
Yousra • solo_traveller • ch
3
Moyen pr le prix
Pros:

Propreté

Cons:

Personnel peu agréable et service très moyen

2026-05-24 • via Nuitee
K
Kajal • solo_traveller • ae
10
Pros:

The view..goshh its exceptional!
Cleanliness: top notch especially for a someone like me who notices everything
Staff: all were warm and lovely especially Rinaldina(sorry it was a lovely lady whose name starts with R at the reception)
Breakfast: small spread but gr8 quality

Cons:

Bit away from the main city and a bit o a walk to the nearby bus station but you will get used to it after day 1

2026-05-23 • via Nuitee
C
Celal • solo_traveller • nl
10
Fantastisch
Pros:

Alle personeelsleden waren ontzettend vriendelijk en het uitzicht was prachtig. Het ontbijt was ook erg lekker.

2026-05-22 • via Nuitee
F
Francesca • couple • ch
9
Ci si sente coccolati
Pros:

In riva al lago, posizione tranquilla, vista magnifica e personale estremamente gentile. Camera bella con balcone.

Cons:

Manca un “soggiorno”. Alla reception ci sono alcune poltrone… ma con vista posteggi

2026-05-22 • via Nuitee