Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Business center
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Good transport connections
Friendly staff
Cons:
Issues with temperature control
Limited breakfast options
Inconvenient self-check-in process

Categories

Cleanliness
8.09
Overall cleanliness was praised, but some issues were noted with housekeeping.
Service
8.76
Service was generally described positively, though there were frustrations about self-check-in.
Location
8.5
Good location with access to public transport and nearby amenities.
Room Quality
8.25
Room quality was appreciated, but there were issues with temperature control and amenities.
Amenities
8.58
Amenities are generally good but could use some improvements like better check-in info.
Value for Money
8.44
Fair pricing relative to services offered.
Food and Beverage
8.09
Lack of breakfast options noted; improvements can be made.
Overall Experience
8.46
Overall experience is positive but highlights areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:44

Property Description

Luxurious Accommodation
Experience comfort and style at NEW OPENING 2022 - Los Lorentes Hotel Bern City. Each room is elegantly furnished with a flat-screen TV, safety deposit box, and a private bathroom stocked with premium toiletries. Some rooms even boast city views and charming patios for a truly indulgent stay.

Convenient Amenities
Enjoy the convenience of express check-in/check-out, free WiFi, and a shared kitchen during your stay. Relax in the shared lounge, explore the garden, or unwind on the terrace. Plus, with private parking available, your travel needs are effortlessly taken care of.

Prime Location
Situated near major attractions like Münster Cathedral and the House of Parliament Bern, our hotel offers easy access to the best of the city. Whether you're here for business or leisure, NEW OPENING 2022 - Los Lorentes Hotel Bern City is the perfect choice for your next stay.

Book now for an unforgettable experience at NEW OPENING 2022 - Los Lorentes Hotel Bern City.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.
please note that in all of our double rooms, we allow one child under the age of six per room, who may sleep in bed with their parents at no charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 4362 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.5
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.09
Overall Experience: 8.46
R
Roxana • solo_traveller • ch
10
2026-10-14 • via Nuitee
J
Justinian • extended_group • ch
10
2026-10-14 • via Nuitee
Y
Yubi Nguyen • family_with_children • tw
10
Pros:

很乾淨。很大。都滿意

2026-10-13 • via Nuitee
F
Federico • solo_traveller • es
3
Una experienvia nada satisfactoria por reserva que no registrada y evacuación sin motivo visible.
Pros:

Estaba moderno y cuidado

Cons:

Mala gestión de la reserva por parte del alojamiento y mal sistema de evacuación en caso de peligro.

2026-10-13 • via Nuitee
I
Irene Beatrice Huditsch • solo_traveller • at
9
2026-10-13 • via Nuitee
Z
Zoé • solo_traveller • ch
8
Pratique et fonctionnel
Pros:

La chambre est jolie et le logement était pratique pour un examen à proximité le lendemain, bon rapport qualité prix

Cons:

Aucun contact à l’arrivée, tout se fait en self check-in, le parking n’est pas inclus même si il est mis en avant pas l’hôtel et le frigo était bruyant au point où il a fallu le débrancher pour dormir. La chambre donnait égale mtn sur une zone de travaux et une route très fréquentée

2026-10-13 • via Nuitee
R
Rebecca • solo_traveller • ch
10
2026-10-11 • via Nuitee
S
Sofia • couple • fr
10
2026-10-11 • via Nuitee
R
Rotaru • solo_traveller • ro
10
2026-10-11 • via Nuitee
M
Marcus • couple • de
1
Personal unfreundlich. unhöflich. unzuverlässig. Manager hat mich bedroht.
2026-10-10 • via Nuitee
U
Uwe • solo_traveller • ch
9
2026-10-10 • via Nuitee
D
Dănăilă • extended_group • fr
8
2026-10-10 • via Nuitee
L
Leona • couple • cz
9
Pros:

Pohodlný, čistý, dobře vybavený pokoj, možnost parkování (je třeba rezervovat dopředu!), blízko zastávka autobusu do centra a supermarket.

Cons:

Self check-in kiosk moc nefungoval, měli jsme štěstí, že v době našeho příjezdu byl ještě přítomen ochotný personál.
Postel vrzala, jakmile jste se pohli, byli jste vzhůru.

2026-10-09 • via Nuitee
L
Lidice • family_with_children • ch
7
2026-10-09 • via Nuitee
A
Alessio • couple • it
10
2026-10-09 • via Nuitee
R
Rais • couple • ch
3
Pros:

belle chambre très charmante et propre

Cons:

pas de place de parking pour toutes les voitures. On est arrivé dans l’hôtel dans l’après midi, on a posé nos affaires et on est reparti. Quand on est revenu le soir et qu’on s’est couché, on a mal dormi car le lit a grincé toute la nuit on ne pouvait pas se retourner dans le lit sans que ça nous réveille… Pas de contribution de l’hôtel…

2026-10-09 • via Nuitee
X
XIANYING • couple • cn
10
2026-10-09 • via Nuitee
V
Veronique • couple • ch
8
2026-10-08 • via Nuitee
D
Daniel • solo_traveller • ch
5
Pros:

War ok

Cons:

Mein Ladekabel wurde gefunden. Jedoch keine Anstalten für die Rücksendung des Kabels. Für mich ist das Diebstahl! Inakzeptabel deshalb werde ich nicht mehr da einchecken.

2026-10-08 • via Nuitee
M
Marjan • couple • nl
8
Fijn hotel!
Pros:

De kamer had alles voor een langer verblijf.

Cons:

De locatie naast de snelweg was wel erg gehorig.

2026-10-08 • via Nuitee