Hotel Waldhaus am See

Hotels
8.9 (155 reviews)
Voa Principala 5 , Valbella , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Cons:
Issues with cleanliness
High restaurant prices

Categories

Cleanliness
8.6
Some comments about cleanliness mentioned a small issue with mildew but overall the cleanliness is maintained well.
Service
9.1
Guests consistently mentioned friendly and helpful staff, contributing positively to their experience.
Location
9.1
Many reviews highlighted the great location for biking, hiking, and proximity to attractions.
Room Quality
8.8
Rooms are described as beautiful, spacious and well-furnished, with some minor issues noted.
Amenities
8.6
Facilities like the pool received praise, though there was mention of some missing features.
Value for Money
8.8
The pricing is generally considered good for the quality offered, though food prices were seen as high.
Food and Beverage
9.1
Exceptional breakfast and dining experiences were highlighted, making the food highly rated.
Overall Experience
9.1
Overall satisfaction is very high with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:53

Property Description

Directly on the Shore of Heidsee Lake
Nestled on the picturesque shore of Heidsee lake, Hotel Waldhaus am See offers a serene escape with stunning views of the mountains and the lake.

Wellness Area and Gourmet Dining
Indulge in relaxation at the wellness area boasting an indoor pool, sauna, and steam bath. Treat yourself to Swiss and international delicacies at the on-site restaurant, featuring dishes made from fresh, local ingredients.

Convenience and Adventure
Enjoy a comfortable stay in traditional-style rooms, and make use of ski storage and shuttle services. With the ski bus stop at your doorstep and attractions like Golfclub Lenzerheide nearby, adventure is always within reach.

Ready to experience a blend of tranquility and excitement? Book your stay at Hotel Waldhaus am See now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for CHF 120 per person per night when using an existing bed.
    People no matter the age stay for CHF 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 155 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.8
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 9.1
Overall Experience: 9.1
R
René • extended_group • ch
8
Gesamthaft passend und doch angenehm.
Pros:

Das Frühstücksbuffet war sehr gut. Die Höhenlage war bei diesen Hitzetagen sehr passend. Das Hallenbad war sauber und angenehm. Das Preisleitungsverhältnis ist sehr gut. Das Personal ist mehrheitlich sehr freundlich und hilfsbereit.

Cons:

Leider kann man an der Rezeption keine Fahrkarten für den Postautobetrieb kaufen. Einzelpersonen vom Service sprechen kein Schweizerdeutsch und dazu noch schlecht Deutsch und verlangen trotzdem, dass man als Gast: "Du bestelle in Deutsch" - was uns völlig missfiel. In der Nacht auf Samstag wurden auf dem Parkplatz bis nach 01:15 Uhr heftige Diskussionen geführt und die Beteiligten fuhren danach mit aufheulenden Motoren weg.

2026-06-28 • via Nuitee
P
Patrick • couple • ch
9
Schöner Aufenthalt
Pros:

Freundliches Personal, schönes Hotel und gutes Essen.

2026-06-20 • via Nuitee
U
UELI • couple • ch
10
sehr zu empfehlen
Pros:

alles

2026-06-18 • via Nuitee
C
Chien An • solo_traveller • ch
8
Sehr empfehlenswert!!
Pros:

Herzliche Empfang und freundlich

Cons:

Nichts

2026-06-16 • via Nuitee
T
Tobias • solo_traveller • ch
9
2026-06-15 • via Nuitee
J
Johann Eduard • solo_traveller • ch
10
Super
Pros:

Ambiente und Gastfreundschaft waren top

2026-06-13 • via Nuitee
M
Marina • couple • ch
5
Leider kaltes Zimmer und unhöflicher Hoteldirektor!
Pros:

Super Frühstück, ruhig und schön gelegen.

Cons:

Mein Zimmer war unbeheitzt und mir war kalt. Ich fragte am NM an der Rezeption. Nichts geschah. Am Abend fragte ich nach einer Wolldecke und der betrunkene Hoteldirektor verneinte und wurde aggressiv!

2026-06-12 • via Nuitee
F
Franz • couple • ch
9
2026-06-11 • via Nuitee
O
Oliver • solo_traveller • de
10
2026-06-10 • via Nuitee
U
UB001 • extended_group • ch
8
2026-06-08 • via Nuitee
Y
Yanick • family_with_children • ch
8
Super Familientauglich, Gastfreundlich, Katzensprung vom See entfernt
Pros:

Lage Essen freundlichkeit aller Angestellten

Cons:

1 Tag ging das Dampfbad nicht

2026-06-07 • via Nuitee
A
Adrian • solo_traveller • ch
8
2026-06-01 • via Nuitee
J
Jürg • solo_traveller • ch
9
2026-06-01 • via Nuitee
G
Giorgio • couple • ch
10
2026-05-29 • via Nuitee
N
Nicholas • solo_traveller • gb
10
2026-05-27 • via Nuitee
I
Ingo • solo_traveller • ch
9
2026-05-23 • via Nuitee
M
Markus • solo_traveller • ch
8
2026-05-19 • via Nuitee
P
Peter • solo_traveller • nl
10
Aanrader
Pros:

Super mooi hotel. Heerlijke kamer en ik kon de motor binnen parkeren zonder extra kosten.

Cons:

Helaas geen gebruik van de welness kunnen maken. Daar was ik te laat voor.

2026-05-18 • via Nuitee
C
Caroline • solo_traveller • ch
10
2026-05-18 • via Nuitee
P
Philipp • couple • ch
8
Pros:

Bequemes Bett, grosses Badezimmer, leckeres Frühstück, genug Parkplätze, entspannender Wellnessbereich, schöner, grosser Balkon, freundliches Personal - Wir kommen gerne wieder!

Cons:

Das Zimmer war relativ kühl, obwohl es schneite.

2026-05-17 • via Nuitee