Jungfrau Lodge, Annex Crystal

Hotels
8.8 (1238 reviews)
Dorfstrasse 52 , Grindelwald , ch

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Amazing Views
Cons:
Old Bathroom Facilities
Limited Amenities

Categories

Cleanliness
8.13
Several mentions of cleanliness with a specific review indicating a high standard, but some concerns about older properties and towels with odor.
Service
9.6
Positive mentions about friendly staff and good service despite some mixed feelings about reception.
Location
9.64
Consistently praised for its great location near the train station and beautiful views.
Room Quality
8.59
Good sentiments on rooms, with some mentioning dated facilities but overall comfort.
Amenities
8.12
Mixed feelings about amenities, with comments on the lack of certain facilities like kettles and low-quality showers.
Value for Money
8.58
Some reviews suggest value is average due to breakfast quality but location and views justify the cost.
Food and Beverage
8.63
Generally good breakfasts reported with room for improvement in variety.
Overall Experience
9.1
Overall positive experience with a blend of positives and some minor downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:32

Property Description

Panoramic Views of Eiger Mountain
Enjoy breathtaking views of the iconic Eiger Mountain from your room at Jungfrau Lodge, Annex Crystal. Every room offers a picturesque sight of the Eiger North Face, providing a truly memorable experience.

Convenient Location for Outdoor Activities
Situated in the heart of the Grindelwald ski, bike, and hiking area, our lodge offers easy access to various outdoor adventures. With hiking and biking trails starting directly at the property and cable cars just a short ride away, the opportunities for exploration are endless.

Authentic Family-Run Experience
With a rich history spanning over a century, Jungfrau Lodge, Annex Crystal provides a warm and welcoming atmosphere for guests. Enjoy a buffet breakfast in the main building and explore the nearby shops while experiencing traditional hospitality.

Experience the beauty of the Eiger Mountain and indulge in outdoor activities at Jungfrau Lodge, Annex Crystal. Book your stay now for an unforgettable getaway.

Important information:

Please note that the reception and the breakfast restaurant are located at Jungfrau Lodge - Swiss Mountain Hotel, just across the street.

The Grindelwald Train Station can be reached after a 5-minute walk or bus ride and the Grindelwald Terminal and First cable car station are a 5-minute bus ride or a 15-minute walk away.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1238 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
J
Jit Mun couple my
9
10/10 for the view.
Pros:

View is fantastic (阳台正对着梦幻山坡),room are clean.

Cons:

Breakfast buffet selections were limited. Room have no air-condition, can be quite hot in the afternoon.

2026-05-30 via Nuitee
Q
QIRUI solo_traveller gb
10
2026-05-29 via Nuitee
M
Marwan couple sa
10
2026-05-28 via Nuitee
J
james couple us
9
Pros:

We had a view of Mt. Eiger and the village below it, and it was gorgeous! The hotel location was in a good place. You can walk up the hill a short distance, and go to the shops, bus stop, or restaurants. We had a wonderful time going to the top of Mt. Eiger on the train and seeing the beautiful view. The weather was nice and sunny, so we could see pretty far. It was still cold up there even with the sun shining.

Cons:

Wish there was a small refrigerator in the unit that we stayed in so we could put drinks, or food in it.

2026-05-26 via Nuitee
S
Sunyung couple kr
9
Pros:

4 nights at the Jungfrau Lodge crystal. All staffs were kind and amazing. The breakfast with croissants and rice, freash fruits was perfect! I will visit again soon :)

2026-05-26 via Nuitee
I
Imholz couple ch
8
2026-05-22 via Nuitee
L
Luyao couple au
10
2026-05-22 via Nuitee
Y
YINZI family_with_children cn
10
Pros:

离火车站很近,给的位置也很好,刚好遇上大晴天景色太棒了!!!早餐简单但质量还可以,很满意!楼下的猫猫🐱也很可爱!五月的格林德瓦太美了,到处都是花!

2026-05-22 via Nuitee
R
Rajeev family_with_children in
10
View of mt eiger from balcony the highlight of stay.
Pros:

Near to Grindelwald station. Exceptional view of mt eiger. Clean room and bathroom. Good breakfast.

2026-05-21 via Nuitee
S
SAMEER family_with_children sa
10
2026-05-19 via Nuitee
T
TIANYU couple cn
10
2026-05-18 via Nuitee
P
Pardip couple fi
10
2026-05-17 via Nuitee
S
Sihan couple cn
10
Pros:

景观非常好,玻璃的反射更增添了景色的韵致

Cons:

淋浴间有点小

2026-05-16 via Nuitee
S
Sindy extended_group my
7
Good for a short stay mainly for views and photo. Comfortable room but could be better with the above improvements menti
Pros:

The view is amazing.

Cons:

No hot kettle in the room, only one self service hot kettle at the check in hotel where we store our luggages. Not enough sockets. Breakfast menu did not change for two days.

2026-05-16 via Nuitee
M
MICHAEL PAUL couple nl
8
Nice people, great views, average room.
Pros:

Nice people at reception desk. Room with a great view. Easy parking. Walking distance city center (slightly uphill walk but doable even with wheelchair).

Cons:

No round European laptop round electricity socket in the room. Noise from other rooms (upstairs, moving chairs etc.). Grindelwald, like Lauterbrunnen, is flooded with Asian tourists, which keeps prices up to a level that's unreasonable but the great views (when sunny) still compensate for that.

2026-05-16 via Nuitee
S
Sihan couple cn
10
Pros:

Fantastic view.

2026-05-15 via Nuitee
Y
Yi solo_traveller cn
8
位置好
Pros:

地理位置非常好!住宿也比较安静,离火车站5分钟距离,闹中取静。早餐总体还不错,咖啡好喝。

Cons:

房间设施比较朴素,没有热水壶,纸巾等备品。早餐基本没有热食。

2026-05-07 via Nuitee
J
Jingjie solo_traveller fr
10
The view outside the window is absolutely stunning
Pros:

This is my second time staying in the Annex Crystal, after a visit with my mom before Christmas 2024, and it was just as special. Waking up to those dreamy mountain slopes right outside the window felt almost unreal. The room was cozy, warm, and spotless. Breakfast was simple, yet fresh and satisfying. A truly peaceful and beautiful stay. Btw, happy to meet with little kitty Jimmy again :)

2026-05-04 via Nuitee
L
Ler couple sg
1
Pros:

The only good is the location

Cons:

All staff is great except one guy who had a blue eyes

2026-05-02 via Nuitee
L
Ler couple my
3
Pros:

Property is at good location

Cons:

No kettle, the hotel male staff with blue eyes is rude, no free mineral water, everything is cost

2026-05-02 via Nuitee