Seehotel Sternen

Hotels
7.1 (408 reviews)
Hauptstarsse 92 , Brienz , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Scenic Location
Friendly Service
Clean Rooms
Good Breakfast
Cons:
Limited Amenities
Basic Room Quality
Value for Money Concerns

Categories

Cleanliness
6.74
Most reviews indicate a clean environment, though some were basic.
Service
8.21
Guests appreciated friendly and accommodating service.
Location
8.25
Consistently highlighted as one of the hotel's best features, near the lake.
Room Quality
6.7
Rooms are described as basic, some issues with amenities.
Amenities
6.23
Limited amenities noted, with several guests expressing disappointment.
Value for Money
6.19
Perceived as lacking compared to other more upscale hotels in the area.
Food and Beverage
7.74
Breakfast received positive remarks, though some indicated timing issues.
Overall Experience
6.71
Mixed reviews overall, satisfactory for the price but not remarkable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:43

Property Description

Waterfront Location and Family-Friendly Atmosphere

Exciting Water Sports and Outdoor Activities

Delicious On-Site Dining and Children's Playground

Experience a memorable stay at Seehotel Sternen, nestled in the charming town of Brienz. Enjoy the convenience of water sports facilities and a terrace, perfect for soaking in the picturesque views. Indulge in delicious meals at the restaurant while your little ones have a blast at the children's playground. The family rooms provide ample space for a comfortable stay. With hiking, skiing, and snorkeling just steps away, adventure awaits. Don't miss the chance to create unforgettable memories in Brienz. Book your stay at Seehotel Sternen now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 1 year old stay for CHF 20 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CHF 80 per person per night when using an existing bed.
    Children up to and including 12 years old stay for CHF 40 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 408 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.25
Room Quality: 6.7
Amenities: 6.23
Value for Money: 6.19
Food and Beverage: 7.74
Overall Experience: 6.71
L
Lina • family_with_children • de
8
2026-07-02 • via Nuitee
S
siham • solo_traveller • ma
10
2026-06-30 • via Nuitee
C
Carmen • extended_group • ca
1
Nicht zum Empfehlen
Cons:

Wir waren in unseren 35 Jahren Reisen noch nie in so einen miserablen Hotel gewesen.Die Rationierung mit dem Morgenessen,kein Parkplatz ,aber das schlimmste ist das man uns sagt wir können dort schnell Parkieren um die Koffer auszuladen.Als wir wieder nach unten kamen, wurden wir vom Besitzer des Hotel übel beschimpft,weil ein Auto das zum Restaurant gehört nicht raus konnte.Das Restaurants gehört nicht zusammen mit dem Hotel.

2026-06-28 • via Nuitee
A
Anti • solo_traveller • ch
8
Kurztripp nach Brienz
Pros:

Die Lage, ruhig, Badegelegenheit praktisch vom Hotel aus. Ventilator

Cons:

Nur ein kleiner Abfalleimer im Zimmer,Tv wäre nett gewesen. Frühstück okey, aber Gipfeli so beschränkt pro Person etwas schwach

2026-06-27 • via Nuitee
G
Gosetto • solo_traveller • fr
8
2026-06-23 • via Nuitee
M
Manuela • extended_group • ch
10
Pros:

Il Posto direttamente al lago e la cena

2026-06-22 • via Nuitee
N
Nicolas • couple • ch
6
Pros:

Colazione buona e anche il servizio era buono.

Cons:

Trovo che il prezzo non giustifica la prestazione.

2026-06-22 • via Nuitee
Z
Zhang • solo_traveller • cn
5
2026-06-20 • via Nuitee
F
Franziska • couple • ch
8
Das Hotel können wir empfehlen, wenn man nicht grosse Erwartungen an das Frühsrück hat.
Pros:

Das Zimmer war grosszügig und sauber. Es erfüllte den Zweck. Die Aussicht vom Zimmer war ein grosses Plus. Herr Flurinhatvubs sehr nett emofangebln.

Cons:

Das Restaurant ist separat geführt. Die Pächter sind nicht besonders zuvorkommend. Das Frühstück war lieblos, das Brot von geringer Qualität.

2026-06-19 • via Nuitee
B
Beat • solo_traveller • de
5
2026-06-17 • via Nuitee
H
Hűppin • solo_traveller • ch
9
2026-06-16 • via Nuitee
N
Nadine • solo_traveller • ch
1
Pros:

Absolute Katastrophe...wir sind glwich wieder gegangen nachdem wir das Zimmer bezogen haben. Die Ausstattung stimmte nicht überrein mit dem Beschreib, es war zwar sauber aber heruntergekommen, dass man solche Angebote überhaupt noch ausschreiben darf ist mir ein Rätsel. Wir sind nich heikel aber dieses Hotel hat nichts ausser die Aussicht auf den Brienzersee und Bergen was es bieten kann.

2026-06-14 • via Nuitee
C
chelsea • couple • au
8
2026-06-14 • via Nuitee
L
Lynne • solo_traveller • us
6
2026-06-12 • via Nuitee
I
Issam • couple • kw
8
Pros:

Location and staff

Cons:

Overpriced

2026-06-12 • via Nuitee
K
Kaitlynn • couple • us
10
2026-06-10 • via Nuitee
C
Christopher • solo_traveller • gb
1
One of the most disappointing hotel experiences I have had, with poor service, inadequate facilities, and a property tha
Pros:

Location, other than that. Nothing good to say

Cons:

My stay was extremely disappointing and did not meet expectations in several important areas.

The first issue was the parking charge. Guests are required to pay 10 CHF for parking, which was an unexpected additional expense.

Upon entering the property, I was immediately met with a strong damp and mouldy smell throughout the building. The odour was so unpleasant that I genuinely felt unwell after staying there.

The room itself was exceptionally small, with very limited space to move around comfortably. Basic amenities that most guests would reasonably expect were also missing, including a television, soap, and a hairdryer.

There were damp, stained patches on the ceilings of both my bedroom and bathroom. No wonder it smelled damp and mouldy. I had a shower this morning and 8 hours later I can still smell that smell. My suitcase and clothes stink of it now..

The service was another major let-down. While one younger member of staff was friendly and helpful, the rest of the team provided a poor customer experience.

One particularly frustrating incident occurred while guests were eating and drinking outside. When it started raining, a member of staff closed the canopy without asking anyone if they were comfortable with this decision. As a result, guests and their meals were exposed to the rain. At the same time, the outdoor umbrellas were removed, leaving people with no shelter.

Perhaps the biggest disappointment was the outdoor lakeside area that is prominently featured in the property’s photographs. The images create the impression of a beautiful and relaxing waterfront setting. In reality, the area looked neglected, unsafe, and nothing like what was advertised. The difference between the promotional photos and the actual condition of the property was significant and, in my opinion, highly misleading.

Overall, this was one of the most disappointing accommodation experiences I have had.

2026-06-09 • via Nuitee
I
Issam • solo_traveller • kw
9
Brienz stay
Pros:

Location and friendly owner

Cons:

Facilities

2026-06-09 • via Nuitee
M
Magdalena • solo_traveller • ch
9
Pros:

Lage, Personal

Cons:

Austattung

2026-06-07 • via Nuitee
C
Claudio Massimo • extended_group • it
10
Top
2026-06-04 • via Nuitee