Hotel Palafitte

Hotels
9.2 (837 reviews)
Route des Gouttes d'Or 2 , Neuchâtel , ch

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Amazing views
Luxurious amenities
Cons:
High prices
Limited menu selection

Categories

Cleanliness
9.34
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.81
L’accueil chaleureux du personnel. Personnel toujours aussi sympa.
Location
9.85
Le lieu est exceptionnel! Lieu avec vue magnifique sur le lac.
Room Quality
9.3
L’espace de la chambre et son originalité.
Amenities
8.83
Bains à remous et salle de bain au top. Services adorés.
Value for Money
8.29
Prix élevé pour 1 chambre avec jacuzzi.
Food and Beverage
8.84
Excellents produits du petit déjeuner, mais le menu du restaurant pourrait être amélioré.
Overall Experience
9.31
Séjour luxueux, dépaysant, et agréable, avec une ambiance unique.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:30

Property Description

Luxury Pavilions with Stunning Views
The Hotel Palafitte presents individual luxury pavilions overlooking Lake Neuchâtel and the Alps, with half of them standing on piles right in the lake.

Exquisite Amenities
Each 68 m² pavilion features a spa bath, Nespresso coffee machine, air-conditioning, free internet access, and complimentary wireless internet for your comfort.

Direct Lake Access
Enjoy direct access to the lake from the private terrace of the water-based pavilions, enhancing your tranquil experience.

Indulge in refined Swiss and local cuisine at the elegant La Table de Palafitte restaurant. Book now for an unforgettable stay at Hotel Palafitte.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 837 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.31
L
Louis • couple • ch
10
Un séjour exceptionnel dans un cadre magnifique
Pros:

Nous avons été très satisfaits de notre séjour à l’Hôtel Palafitte. Le cadre est magnifique, l’établissement est très propre et parfaitement entretenu. Le personnel est accueillant, disponible et attentionné. La chambre était confortable, la literie excellente et l’emplacement exceptionnel au bord du lac. Une très belle expérience que nous recommandons sans hésitation. Nous reviendrons avec grand plaisir !

2026-07-04 • via Nuitee
Y
Yanitsa • solo_traveller • bg
9
Palafitte place
Pros:

We loved it. Location, people, room, service, food, atmosphere, everything.

Cons:

As it was quite high temperature maybe additional fan plus the airconditioning would be helpful.

2026-07-02 • via Nuitee
M
Michel • couple • fr
10
2026-07-01 • via Nuitee
B
Bernhard • couple • ch
10
Sehr schöner, einzigartiger Aufenthalt während 2 Tagen in dem einzigartigen Hotel.
Pros:

Einzigartige Lage und Hotelanlage als Pfahlbaueranlage. Tolle Architektur.
Sehr nettes Hotelpersonal. Sehr gutes Restaurant.

Cons:

Beschwerlicher Ein- und Ausstieg in den See. Die Leitern auf dem Schwimsteg mit negativer Neigung sind eine Fehlkonstruktion.

2026-06-25 • via Nuitee
E
Emilie • couple • ch
9
2026-06-23 • via Nuitee
P
Pascal • family_with_children • fr
10
2026-06-22 • via Nuitee
P
Peter • family_with_children • ch
9
2026-06-22 • via Nuitee
K
Kaltrina • couple • ch
10
2026-06-21 • via Nuitee
D
Daniela • couple • ch
9
2026-06-21 • via Nuitee
M
MARIE FABIOLA • couple • fr
10
Un havre de paix
Pros:

Tout était top

Cons:

Rien à signaler

2026-06-20 • via Nuitee
D
D5529VRjoea • NONE
10
Great service, great view, great vibe
Pros:

The staff are great, check-in was a breeze, they are very adaptable and want to meet customer needs, the rooms are tops, a convenient restaurant.

2026-06-19 • via Tripadvisor
Y
Yamina • solo_traveller • fr
10
Un havre de paix
Pros:

Tout ! Un havre de paix. Luxueux, paisible, magnifique

2026-06-19 • via Nuitee
D
Dalila • solo_traveller • ch
10
Pros:

View

Cons:

Price :)

2026-06-18 • via Nuitee
G
Guillaume • solo_traveller • ch
10
2026-06-15 • via Nuitee
G
Gaude • couple • ch
10
Excellent
Pros:

Accueil cadre propreté

Cons:

Rien

2026-06-15 • via Nuitee
O
Ozgun • couple • ch
8
2026-06-15 • via Nuitee
R
Rosalie • family_with_children • ch
8
2026-06-15 • via Nuitee
D
Duncan • family_with_children • us
9
2026-06-15 • via Nuitee
M
Martin • couple • ch
10
2026-06-14 • via Nuitee
P
Philipp • extended_group • ch
10
2026-06-13 • via Nuitee