Hotel Les Arcades

Hotels
8.2 (4723 reviews)
Place Cornavin 14-16 , Geneva , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean environment
Cons:
Room cold
Shower temperature issues
Noise disturbances

Categories

Cleanliness
6.34
Fridge in the room was not fully clean and some guests mentioned feeling cold.
Service
9.31
Staff were very helpful and friendly throughout the stay.
Location
9.35
Great location, close to the train station, and convenient for traveling.
Room Quality
7.3
Some complaints about the room being cold and shower issues.
Amenities
8.33
Standard amenities for a hotel of this level, with enjoyable facilities.
Value for Money
8.29
Good value considering the location and services offered.
Food and Beverage
8.34
Breakfast was appreciated, though a few guests suggested improvements.
Overall Experience
8.31
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Central Location and Convenience
The non-smoking Hôtel Les Arcades, situated in the heart of Geneva, just across from Cornavin Train Station, offers easy access to Lake Geneva and the Old Town within a short stroll.

Comfortable and Well-Equipped Rooms
All rooms at Hôtel Les Arcades are soundproof and feature amenities like cable TV, a fan, and a minibar for a comfortable stay. The bathrooms are equipped with a hairdryer for added convenience.

Delightful Dining and Complimentary Services
Guests can enjoy a cold buffet breakfast at Les Arcades to kickstart their day, with the added perk of a coffee machine available. Additionally, the hotel offers free high-speed Wi-Fi throughout and a Geneva Transport Card for hassle-free exploring.

Book now for a memorable stay at Hôtel Les Arcades in Geneva!

Important information:

The entry to the hotel can be found next to the H&M store. The hotel and the front desk are on the second floor and are open 24 hours a day.

Please note that this is a strictly non-smoking hotel.

There is no air conditioning available in the rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for CHF 27.80 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 28 per day.

Location

Guest Reviews

8.2
Based on 4723 reviews
Cleanliness: 6.34
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
N
Nori UBUKATA • couple • fr
3
疲れた。
Pros:

駅の目の前で非常に便利。

Cons:

エアコンが無い。
窓を開けると騒音が凄い。
殆ど眠れなかった。

2026-07-04 • via Nuitee
J
Jukka • solo_traveller • fi
8
2026-07-04 • via Nuitee
J
Jose Juan • solo_traveller • mx
10
Pros:

Exelente el hotel, muy limpio y muy amables las personas que te atiende. Un buffet completo como desayuno.

2026-07-03 • via Nuitee
E
Ernesto • couple • it
9
2026-07-02 • via Nuitee
S
simon • family_with_children • gb
8
fine, thank you
2026-07-02 • via Nuitee
M
Manuel Mario • solo_traveller • it
9
Buona sistemaziono
Pros:

Buon hotel in zona centrale a due passi dalla stazione dei treni e del bus

Cons:

Nulla

2026-07-01 • via Nuitee
T
Therese • extended_group • ch
7
2026-07-01 • via Nuitee
M
Mohammed • family_with_children • sa
5
غير راضي عن مكان الافطار ونوعيه الفطور
Pros:

نظافه الغرف

Cons:

مكان الافطار غير جيد

2026-07-01 • via Nuitee
X
Xuan-Zhi • couple • tw
8
Pros:

地點方便、員工友善

Cons:

遇到熱浪，房間過於高溫，電扇也無法降溫

2026-06-30 • via Nuitee
P
Polina • couple • es
10
Pros:

so comfortable beds! friendly hosts! clean rooms and fare price! We stayed one night in this hotel and we think it is perfect! The location is directly by the train station! also the hotel gives a city travel card for free :)

2026-06-30 • via Nuitee
B
Ben • solo_traveller • fr
8
2026-06-30 • via Nuitee
S
Sally • couple • gb
1
We had to move to another hotel due to the heat and lack of air conditioning
Pros:

Location was good as it’s opposite the train station

Cons:

Unfortunately due to hot weather our room was stifling. Air con is not allowed due to Swiss Law so fans were provided but didn’t help at all

2026-06-30 • via Nuitee
J
Jackie • family_with_children • us
9
Great staff, good location, wish we'd stayed more than just one night.
Pros:

The staff was exceptionally friendly and helpful. The location right across from the train station was idea as we had a 9:30 flight the next morning.

Cons:

It was about 95 degrees Fahrenheit and there was no air conditioner. I understand that it was unusually hot. And very few hotels on our trip had air conditioning (we were mostly in France). But it made it hard to sleep.

2026-06-29 • via Nuitee
M
Maud • solo_traveller • ch
4
Passable
Pros:

-

Cons:

Le personnel ne parle pas un mot de français, ce qui est regrettable pour un hôtel situé à Genève, en Suisse.
La chambre était beaucoup trop chaude et le simple ventilateur mis à disposition était largement insuffisant. Dormir la fenêtre ouverte n’était pas une solution, le bruit de la rue étant beaucoup trop important.

2026-06-29 • via Nuitee
R
Rosa • extended_group • ch
10
2026-06-28 • via Nuitee
V
Verónica • solo_traveller • es
8
2026-06-28 • via Nuitee
J
John • couple • us
2
We couldn’t use the facilities as the entire floor from rooms and reception
Pros:

Accross from the train station

Cons:

No AC. In Room and retain 95 degree so could not sleep through the night!!

2026-06-27 • via Nuitee
G
Gabriel • solo_traveller • ch
8
2026-06-25 • via Nuitee
D
dalia • couple • es
8
Alojamiento muy céntrico y cómodo con personal amable.
Pros:

Situación optima, limpieza, camas cómodas, personal muy agradable.

2026-06-25 • via Nuitee
A
Apollinaire • solo_traveller • fr
6
Pros:

J'ai aimé l'emplacement.

Cons:

Les agents d'accueil ne parlent que l'anglais et donc une communication très difficile avec nous les francophones.
Avec le manque de climatisation en pleine canicule, nous avons passé nuit dans une chaleur infernale.

2026-06-23 • via Nuitee