Genesis Hotel

Hotels
8.9 (1049 reviews)
CALLE 32 N°15-36 CALLE 32 N°15-36 , Sincelejo , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Cons:
Room size discrepancies
Room odors
Amenities could be improved

Categories

Cleanliness
8.55
Overall cleanliness is highlighted, but issues with room odors were mentioned.
Service
9.22
The service received a lot of praise for attentiveness and friendliness.
Location
9.26
Multiple reviews noted the good location, making it easy to access local attractions.
Room Quality
8.4
Rooms described as comfortable but had some discrepancies in size and decor.
Amenities
8.83
Amenities like breakfast and parking were positively noted; some lack but generally well-received.
Value for Money
8.7
Reasonable pricing is acknowledged, but some guests feel it is overvalued at the current rating.
Food and Beverage
9.05
Breakfast and restaurant service received positive feedback.
Overall Experience
9.22
Guests generally enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Terrace, Bar, and Free WiFi
Genesis Hotel in Sincelejo offers a delightful terrace for guests to unwind, a vibrant bar to socialize, and complimentary WiFi to stay connected throughout your stay.

Comfortable Rooms with Air Conditioning
Experience comfort at its best in our rooms equipped with a desk, TV, air conditioning, and a private bathroom at Genesis Hotel.

Convenient Location and Helpful Reception
Located in Sincelejo, our hotel offers easy access to the area with tips provided by our accommodating reception staff. Plus, enjoy the convenience of free private parking during your stay.

Book your stay at Genesis Hotel now for a memorable experience in Sincelejo!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 1049 reviews
Cleanliness: 8.55
Service: 9.22
Location: 9.26
Room Quality: 8.4
Amenities: 8.83
Value for Money: 8.7
Food and Beverage: 9.05
Overall Experience: 9.22
A
Adonai • extended_group • co
10
Genesis Excelente
Pros:

Muy central

2026-07-02 • via Nuitee
T
Tatiana • couple • co
7
2026-06-30 • via Nuitee
J
Jose • family_with_children • co
8
Pros:

Buena cama, oscuridad del cuarto

Cons:

Funcionarios toscos en la recepcion y en el servicio de limpieza, se recomienda sigerir un poco mas de gentileza y amabikidad al atender al cliente

2026-06-30 • via Nuitee
G
Gomez • solo_traveller • co
10
2026-06-29 • via Nuitee
M
Maria Elena • solo_traveller • co
10
Volveré,
Pros:

Excelente
Habitación amplia, muy completa, desayuno muy bueno, parqueadero
Personal muy amable

Cons:

Excelente todo

2026-06-29 • via Nuitee
L
LINA • family_with_children • co
8
2026-06-28 • via Nuitee
V
VERGARA MATUTE • solo_traveller • co
10
2026-06-28 • via Nuitee
L
Laura Vanessa • couple • co
10
Excelente
Pros:

Todo, las personas muy amables

Cons:

Todo estuvo excelente

2026-06-27 • via Nuitee
C
Christian Javier • solo_traveller • co
9
Pros:

Habitación amplia, cerca un ARA y algunos restaurantes.

Cons:

La zona no es la mas bonita pero no esta mal

2026-06-27 • via Nuitee
S
Sigifredo • solo_traveller • co
10
Pros:

La atención del personal. Para resaltar el excelente trato de la señora de la cafetería al momento del desayuno

2026-06-27 • via Nuitee
F
FRANK • solo_traveller • co
5
2026-06-27 • via Nuitee
J
Juan Carlos • couple • co
10
2026-06-26 • via Nuitee
R
reyes perez • solo_traveller • co
9
Pros:

El silencio y la tranquilidad del hotel

Cons:

Creo que deben tener más variedad en los desayunos

2026-06-26 • via Nuitee
S
Samuel • solo_traveller • co
8
2026-06-25 • via Nuitee
F
Flores • family_with_children • co
10
2026-06-24 • via Nuitee
N
Nohora Patricia • family_with_children • co
8
Pros:

la sra que sirve el desayuno muy amable y cordial, todo muy bien

2026-06-23 • via Nuitee
Z
Zayra • solo_traveller • co
10
Pros:

Tranquilidad que hay en el hotel

2026-06-20 • via Nuitee
J
Joemi • couple • co
10
2026-06-20 • via Nuitee
J
Jhonatan • solo_traveller • co
10
2026-06-19 • via Nuitee
S
Sayonara • solo_traveller • co
9
Inconformidad con el desayuno
Pros:

La amplitud de la habitación, su limpieza, el mobiliario, el excelente funcionamiento del AA.
LA BUENA atención del chico de recepción.

Cons:

El desayuno, estuvo muy simple: solo chocolate, huevos revueltos sin guiso y 2 arepitas asadas de queso, NO hubo fruta de entrada, tampoco acompañaron el desayuno con alguna carne frías.
Pero lo que menos me gustó fue el servicio, la señora del área del restaurante encargada del desayuno, aún no tenía el desayuno listo a las 8 y 30 am, ya se había acabado, siendo que el horario es de 6 a 9 am, tocó esperar.
Y al preguntar x que no sirvieron el mismo desayuno que a los que fueron a las 7 am y dijo que era x que habían dejado unas yucas del día anterior xa fritar al desayuno xa que no se dañaran y ya se habían acabado. Me pareció un comentario y un manejo muy doméstico, NO de hotel.

2026-06-18 • via Nuitee