Hotel Ristorante Grotto Serta

Hotels
8.7 (133 reviews)
Via Serta 6 , Lamone , ch

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Excellent food
Cons:
Location in a commercial area
Rooms might be dated

Categories

Cleanliness
8.48
The hotel was described as clean and functional, though a bit dated in some areas.
Service
8.95
Staff were consistently praised for being friendly, helpful, and attentive.
Location
8.59
Primarily a commercial area, but some reviews indicated it was relatively quiet despite noise from nearby roads.
Room Quality
8.34
Rooms were noted as spacious but dated, with some mentioning modern amenities.
Amenities
8.67
Generous facilities with a good restaurant and breakfast offerings, though some amenities were noted as basic.
Value for Money
8.83
Many reviews highlighted the excellent price-to-quality ratio.
Food and Beverage
9.08
Food quality received high praise, with a fantastic breakfast and dinner options.
Overall Experience
8.65
Generally positive experiences were shared with a recommendation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Charming Hotel in Lamone, Canton of Ticino

Individually Furnished Rooms: Experience comfort and style in our uniquely decorated rooms equipped with a TV, minibar, and private bathroom.

Delicious Dining Options: Indulge in a culinary journey with Swiss and Italian cuisine offered at our restaurant, along with a scrumptious continental breakfast to start your day right.

Convenient Amenities: Benefit from complimentary Wi-Fi, free private parking, and easy access to transportation with a nearby bus stop and train station.

Ready to immerse yourself in a delightful stay at Hotel Grotto Serta? Book now and experience the perfect blend of relaxation and convenience.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

The property will serve breakfast from 07:00 to 09:15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 133 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.59
Room Quality: 8.34
Amenities: 8.67
Value for Money: 8.83
Food and Beverage: 9.08
Overall Experience: 8.65
M
MartijnD • family_with_children • nl
9
Aanrader, ideaal
Pros:

Persoonlijke aandacht, lekker ontbijt. Zelfs de koelelementen even in de vriezer in de keuken was geen probleem. Fijne speeltuin voor de deur voor de kinderen

2026-07-23 • via Nuitee
F
Fulvio • extended_group • ch
9
Bien situé, pas besoin de sortir, le restaurant est top.
Pros:

L'emplacement par rapport à mon but de visite.
L'amabilité du personnel.
Le restaurant au top.
Le petit déjeuner servi avec le sourire et la bonne humeur en plus de produits de qualité

Cons:

Ma chambre donnait sur la route principale et malgré les fenêtres fermées les camions et voiture bruyantes se font entendre.
La climatisation est efficace mais un peu bruyante

2026-07-22 • via Nuitee
P
Peter • couple • be
8
Ideaal verblijf voor doortocht naar het zuiden.
Pros:

Zeer gastvrij onthaal door Nederlandse gastvrouw. Zeer lekkere pizza´s. Prima ontbijt. Ideaal hotel voor doortocht naar Italië.

Cons:

Ligging in industriezone was een beetje raar, maar we waren op doortocht naar Toscane, dus voor één nacht was dit geen probleem. De gastvrijheid en het restaurant maakten veel goed. CHF 79 voor een fles rosé vonden we ook wat overdreven.

2026-07-22 • via Nuitee
R
Ronald • solo_traveller • nl
8
Pros:

Mooie locatie. Goed ontbijt. Bedden waren prima. Vriendelijk personeel. Uitstekend restaurant. goede parkeergelegenheid.

Cons:

Badkamer was klein. Doucheruimte voor langere personen een probleem.

2026-07-21 • via Nuitee
B
Blanche • extended_group • ch
8
Pros:

Etwas abseits gelegen, grosser Parkplatz, schönes Restaurant draussen auf der Terrasse, gutes Frühstück, sehr nette Mitarbeitende.

2026-07-20 • via Nuitee
K
Karin • solo_traveller • ch
6
2026-07-18 • via Nuitee
W
Willemijn • couple • nl
9
2026-07-16 • via Nuitee
E
Endrit • couple • ch
9
2026-07-12 • via Nuitee
K
Koryzna • solo_traveller • be
9
Pros:

Je tiens à remercier le personnel de l'hôtel pour son accueil chaleureux , attentionné , souriant, aimable et courtois.

2026-07-11 • via Nuitee
D
Darius Jens • couple • ch
9
Perfekt für die Durchreise.
Pros:

Sehr grosszügiges Zimmer, super freundliche Gastgeberin beim Frühstück!

2026-07-09 • via Nuitee
F
Frank • couple • de
8
Buona posizione vicina a Lugano...
Pros:

Tutto bene!

2026-07-08 • via Nuitee
M
Moergeli • solo_traveller • ch
9
2026-07-08 • via Nuitee
P
Pius • solo_traveller • ch
10
2026-07-04 • via Nuitee
A
Adrian • extended_group • ch
9
2026-07-03 • via Nuitee
M
Marco • solo_traveller • it
7
Pros:

Buona posizione, camera ampia, letto comodo, disponibilità a farmi arrivare prima dell'orario del check in

Cons:

Scuri rotti, temperatura della camera all'arrivo troppo alta (estate).

2026-07-02 • via Nuitee
M
Michael • solo_traveller • ie
10
Pros:

Excellent restaurant on the property and off street parking.

2026-06-26 • via Nuitee
M
Myriam • solo_traveller • ch
9
Kurze Auszeit mit dem Motorrad
Pros:

Lage war sehr gut, direkt an der Strasse. Parkplatz gut befahrbar, waren mit dem Motorrad dort. Sehr freundliche Mitarbeiter. Zimmer grosszügig, Klimatisiert und sauber. Mini Bar gefüllt. Badezimmer eher klein, jedoch funktional, waren nur 1 Nacht. Das Nachtessen - Salat war frisch und lecker. Das Dessert war der krönende Abschluss 🥰

2026-06-25 • via Nuitee
F
funpilot • solo_traveller • de
10
Pros:

Das Personal war extrem engagiert und freundlich. Das klimatisierte Zimmer war super schallgedäumt sodass die Geräusche von der vielbefahrenen Straße vor dem Hotel und von der Restaurantterasse darunter überhaupt nicht zu hören war. Der persönliche Service beim Frühstück und das Klo leckere Frühstückbuffet rundeten den sehr guten Eindruck ab.

2026-06-18 • via Nuitee
F
Félix • solo_traveller • ch
9
2026-06-08 • via Nuitee
D
Dubuis • solo_traveller • ch
10
2026-06-07 • via Nuitee