Hotel Marta - 1950's architecture in Zurich's vibrant old town, near main station

Hotels
8.4 (5120 reviews)
Zähringerstrasse 36 , Zürich , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean rooms
Cons:
Small rooms
Noise from trams
Limited amenities

Categories

Cleanliness
8.21
Most reviews mentioned cleanliness positively, with some noting the rooms were clean and tidy.
Service
9.18
Multiple reviews highlighted the excellent customer service and friendly staff.
Location
9.72
The location received high praise for its convenience and access to attractions.
Room Quality
7.67
Room size and comfort received mixed feedback, with some rooms described as small and basic.
Amenities
7.2
Amenities were varied; some reviews noted missing items like a fridge or TV.
Value for Money
7.96
Some comments suggested the cost was high compared to room quality.
Food and Beverage
8.71
Breakfast was mentioned positively in several reviews.
Overall Experience
8.58
Overall experience was generally positive, with most guests satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:53

Property Description

Newly Renovated Hotel in the Heart of Zürich

Modern Rooms with Free Wi-Fi
All rooms at Hotel Marta feature private bathrooms and flat-screen cable TVs, ensuring a comfortable stay. Stay connected with complimentary Wi-Fi available throughout the entire building.

Convenient Location near Major Attractions
Located in the charming Niederdorf quarter, the hotel is a short walk from Zürich Main Station and attractions like Bahnhofstrasse and Lake Zurich. Guests can easily access the Polybahn cog railway to ETH Zurich just 50 meters away.

Socially Responsible Stay
Hotel Marta operates with a social welfare policy, providing employment opportunities to 10 women facing psychological and learning challenges. By staying at our hotel, you support a noble cause.

Book your stay at Hotel Marta now for a memorable experience in Zürich!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 16 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5120 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.72
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.96
Food and Beverage: 8.71
Overall Experience: 8.58
F
Francisco family_with_children pt
8
Zurique estadia excelente
Pros:

Excelente localização, próximo da estação Ferroviária Zurique HB e das paragens de transportes púbicos, o que facilitou a nossa locomoção. Zona com muitos restaurantes. Pequeno almoço bom. Staff do hotel muito simpático e atencioso. Hotel muito fresco e limpo.

Cons:

Nada a referir

2026-06-20 via Nuitee
N
Norbert solo_traveller au
8
Perfect for 1.person or.a.short.stop
Pros:

The location is fantastic. Close to the station and near all the river.restaurants .

Cons:

The room we had was small and no extras.

2026-06-19 via Nuitee
K
Konstantina couple gr
4
In such a beautiful city, such a disappointment.
Pros:

The size of the room and the location.
The personnel was overall very polite especially Ms. Britta (a tall blonde lady on the weekends), except of Ms. Lagrac (I think that's her name, she's a dark skin lady) who did our check in and she was Very rude because we arrived at 8 pm (our bus had a half an hour delay from France) and she had to leave. From this moment our disappointment began.

Cons:

Very very bad soundproofing. We were given a room next to the elevator, 601, and even though when I made the reservation, almost one year ago, I particularly asked for a quiet room, this room was also facing the street with Heavy noise (earplugs were offered so they acknowledge how noisy it is). I asked if this is the only large room and they told me there is another one on this floor on the quiet side so I realized that the room upgrade we got from Booking.com was a disadvantage for us.
The breakfast was very poor, no cold cuts, sausages or omelettes as it was a vegetarian breakfast which unfortunately we hadn't realized. They only had boiled eggs, two cheeses and some spreads. Coffee was good.
The cleaning was also poor and our bed looked unmade even after the cleaning lady tidied it up (there is a photo). The sheet had a hole as you can see in the picture. I wonder how come the cleaning lady didn't notice it when she was making the bed before the room was delivered to us. The bathroom bin was rusty (another photo).
The corridors and the breakfast room looked like being a part of a hostel rather than a 2 stars hotel.
We have stayed in 2 stars hotels in the past but there were, at least, in the room a TV, a kettle or sometime a mini fridge. The latter two were in the reception for everyone, like in hostels. And this hotel is newly renovated as their advertisement. Very disappointed!!!

2026-06-19 via Nuitee
F
Fabienne solo_traveller ch
8
Pros:

Lage war super. Personal war freundlich. Gratis Wasser, Tee und Kaffee während dem ganzen Tag.

Cons:

Etwas hellhörig

2026-06-18 via Nuitee
W
wilson roberto couple br
8
Pros:

O hotel fica bem próximo ao terminal de trens e facilita a chegada à pé e também para o deslocamento pela cidade. A equipe foi prestativa e atenciosa.

Cons:

O café da manhã é vegetariano com pouca variedade. Apesar de oferecer ovos cozidos, queijo e iogurte, achei o pequeno almoço muito leve.

2026-06-17 via Nuitee
C
Caroline Seibt solo_traveller br
9
Pros:

Muito bem localizado, funcionários atenciosos, café da manhã era ótimo. Água, café e chá sempre disponíveis na recepção. Além disso pudemos usar o refeitório para fazer nossas refeições. Facilidade de check in pois chegamos após a meia noite.

Cons:

O colchão era macio demais, ou já estava muito usado. Os quartos virados para a rua são bem barulhentos. Não tem televisão.

2026-06-15 via Nuitee
D
Denise couple br
8
Zurich com acolhimento!
Pros:

A vista do quarto e a gentileza da equipe.

Cons:

Cama apertada, quarto quente, só com ventilador mais velho e barulhento.

2026-06-15 via Nuitee
A
ATALAY solo_traveller tr
10
2026-06-15 via Nuitee
D
Dayoon couple kr
9
2026-06-15 via Nuitee
D
Debra solo_traveller us
8
Pros:

Staff was very helpful in answering questions about restaurants, bus schedules and things to do.

Cons:

There was quite a bit of noise outside the hotel during the night.

2026-06-15 via Nuitee
J
Jose solo_traveller br
7
2026-06-14 via Nuitee
S
Sara solo_traveller cl
10
Excelente ubicación, limpieza y amabilidad
Pros:

Limpieza, ubicación, amabilidad

2026-06-13 via Nuitee
S
stefan family_with_children se
6
2026-06-12 via Nuitee
B
BRUNO family_with_children br
6
Pros:

Fica tudo proximo e pertinho de supermercado como o Coop

Cons:

Maioria dos quartos são virados para uma rua bem movimentada e a noite e mto barulho de carros esportivos passando e barulho sem para ate umas 23hs

2026-06-12 via Nuitee
A
Andrew couple au
9
Very happy
Pros:

Very clean
Great staff
Nice kitchen with coffee tea and water

Cons:

Clean
Close to station

2026-06-10 via Nuitee
B
Byung Dae solo_traveller kr
8
2026-06-10 via Nuitee
S
Simeon solo_traveller au
10
Brilliant and thank you!
Pros:

Everything about this hotel was great. Great room. Great location and fantastic care by the front of house team.

Cons:

Nothing negative

2026-06-10 via Nuitee
V
Vitor solo_traveller pt
8
Pros:

Excelente localização.
Excelente atendimento.

2026-06-09 via Nuitee
M
Marina Phang solo_traveller pe
10
Excelente ubicacion , y conectividad .desayuno completo.
Pros:

La amabilidad de las personas, llegada flexible , guarda equipaje de cortesía, indicaciones para conocer lugares , incluido pkano.Buen desayuno, completo.
Fue como llegar a casa.La habitacion cómoda.La ubicación inmejorable, todo caminando.

Cons:

En realidad quedé muy satisfecha.

2026-06-08 via Nuitee
B
BAŞAK solo_traveller tr
10
2026-06-08 via Nuitee