Brion City Hotel BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2222 reviews)
Brionplein Z/N , Willemstad , CW
+599 9 724 8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent central location / views
Spacious rooms (in some cases)
Daily room cleaning reported by some guests
Generally helpful/courteous staff (many reports)
Good for sightseeing / convenient for activities
Cons:
Bathroom cleanliness issues and reports of cockroaches
Repetitive or limited breakfast; coffee machine inconsistent
No windows in some rooms; unpleasant smells reported
Noisy AC and noise outside
Instances of rude staff / poor complaint handling
Broken or missing amenities (coffee maker, hair dryer), limited parking

Categories

Cleanliness
6.5
Mixed reports: multiple guests cite unclean bathrooms, cockroaches and trash not emptied, while others mention daily room cleaning — net negative-to-average cleanliness.
Service
9
Mostly positive interactions reported (cordial/front-desk/buffet service), though several guests reported rude reception/portier and poor complaint handling; overall service generally helpful with isolated negative incidents.
Location
9.5
Consistently praised in many reviews — central, excellent for sightseeing, near the bridge/harbor; location is the standout feature.
Room Quality
6.5
Several complaints about no windows, unpleasant smells, noisy AC, uncomfortable beds and worn items; some guests noted spacious/clean rooms, giving an overall below-average room quality.
Amenities
8.5
Basic amenities present but inconsistent: issues reported with coffee machine, hair dryer not provided, noisy/old AC; otherwise functional (room cleaning, views, buffet service).
Value for Money
8.5
Location and generally acceptable services make the stay good value for many guests despite cleanliness/room issues; some guests felt it was not worth recommending.
Food and Beverage
6.5
Frequent complaints about repetitive/limited breakfast and intermittent coffee machine operation, though a few guests found the breakfast adequate.
Overall Experience
9
Overall a positive experience for guests prioritizing location and convenience (good for layovers/central stays); recurring issues (cleanliness, breakfast, some staff) lower the experience for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Luxurious Amenities

Brion City Hotel BW Signature Collection offers a range of luxurious amenities for guests to enjoy. From the outdoor swimming pool and fitness center to the on-site restaurant and bar, there is something for everyone to indulge in during their stay.

Family-Friendly Atmosphere

With spacious family rooms and a sun terrace available, Brion City Hotel BW Signature Collection ensures a comfortable and welcoming atmosphere for families. The 24-hour front desk, shared lounge, and currency exchange services also cater to the needs of families traveling together.

Convenient Location

Situated in Willemstad, the hotel is conveniently located near Avila Beach and Queen Emma Bridge, offering guests easy access to popular attractions. Additionally, being just 9 km from Curaçao International Airport makes traveling to and from the accommodation a breeze.

Book your stay at Brion City Hotel BW Signature Collection now to experience luxury, comfort, and convenience all in one place.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 2222 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 9
C
Cheyenne • family_with_children • gy
9
Pros:

Excellent location! Lovely staff, especially David at Front Desk

Cons:

Bathroom could use a bit of upgrade

2026-11-07 • via Nuitee
D
De Abreu Novais Neves • couple • br
7
Café da manhã simples todos os dias a mesma coisa
Pros:

Boa

2026-11-05 • via Nuitee
M
Miguel • extended_group • pt
4
2026-11-05 • via Nuitee
A
Andrea • extended_group • ca
7
great location for exploring Willemstad
Pros:

the location was great - very easy to get around Willemstad from the hotel. The bed was big and comfortable

Cons:

When I arrived, I was given a key to room 232, and when I reached the room, there was a man in it repairing the floor and there were tools all over the bed. I went back to the front desk and received attitude from the employee but um, this wasn't MY issue! I was then given a key to room 219, which was fine. There was a weird smell in the room and bathroom when I first arrived, but I later realized it was from the river and it went away after a day. The breakfast buffet was minimal with no yogurt so I only used it once and just made coffee in my room and then walked down to the smoothie stand down the the street.

2026-11-05 • via Nuitee
C
cristina • family_with_children • ar
10
Pros:

La limpieza

Cons:

La poca simpatía y paciencia de las recepcionistas a la hora de dar información a quienes llegamos por primera vez a Willamstad.

2026-11-04 • via Nuitee
B
Bruno • couple • uy
8
Buena opcion
Pros:

buena ubicacion, personal amable, habitaciones lindas

2026-11-03 • via Nuitee
E
ELZA LAURA • couple • br
9
Excelente localização! E excelente custo benefício
Pros:

Os funcionários que atuam no café da manhã.

Cons:

O estacionamento

2026-11-03 • via Nuitee
J
Jagroe • solo_traveller • sr
8
2026-11-02 • via Nuitee
Q
Queens'z • solo_traveller • cw
9
2026-10-31 • via Nuitee
J
Jodeline • extended_group • aw
7
Pros:

The hotel is in very good area.

Cons:

The bathroom wasn’t clean.

2026-10-29 • via Nuitee
S
Suhail • family_with_children • aw
7
Pros:

Location

Cons:

Noise outside

2026-10-29 • via Nuitee
S
Sierodjniwatie • family_with_children • sr
1
Pros:

Only the location

Cons:

Room
Not clean
Airco need to renew ( to old and make alot of noice)
Bathroom full of cockroach)
When you complain the staff only laugh.

2026-10-27 • via Nuitee
F
Francisco • couple • bq
8
2026-10-26 • via Nuitee
W
Walter • couple • br
7
Localização maravilhosa , limpeza excelente , funcionários cordiais. Tive problema durante a madrugada com o ar condicio
Pros:

Localização

Cons:

O café da manhã repetitivo . A máquina de café funcionava dia sim , dia não

2026-10-25 • via Nuitee
J
Jineth • family_with_children • co
9
Pros:

La ubicación

Cons:

Las chicas de la recepción un poco odiosas

2026-10-25 • via Nuitee
M
Mohammed • extended_group • tt
5
My stay was nice the location was the best part
Pros:

The breakfast was just ok

Cons:

The room was not cleaned properly. The coffee filter was dirty. The ironing board needs changing. The towels were hard and there was no hand towel

2026-10-24 • via Nuitee
A
Andrés Pajarito • family_with_children • co
10
Pequeños ajustes.
Pros:

La ubicación del hotel inmejorable.

Cons:

Si bien el aseo del hotel es muy bueno, a veces no depuraban la basura del cuarto.
Cuando llegamos encontramos bolsas de café ya usadas dentro de la cafetera en la parte del deposito del agua.
Por lo demas muy bien.
El cuarto muy amplio, lo cual les permitiría contemplar la opción de un clóset o guardaropa para poder organizar el equipaje, ya que dejamos nuestra ropa en las maletas por falta de este.

2026-10-24 • via Nuitee
B
Barrios • family_with_children • aw
10
2026-10-23 • via Nuitee
R
Rafaela • couple • br
6
Só é bom pela localização. De resto, não indicaria para ninguém.
Pros:

Gostei da localização.

Cons:

Não gostei de quase nada. Os funcionários todos grossos. Café da manhã HORRÍVEL. Sempre faltando café. Você só pode pedir 1 opção (ovo/ ovo mexido/ omelete/ croissant) e demora HORRORES para ser atendido. O quarto apesar de grande, não tem uma janela sequer. Não tem onde pendurar as roupas molhadas da praia. A cama é barulhenta, os travesseiros são finos. Todos os funcionários foram grossos.

2026-10-21 • via Nuitee
A
Adrienn • couple • bq
8
Mooi centraal in playa, achter bus station.
Pros:

De locatie is top, ruime kamer, schoon en netjes.

Cons:

Ontbijt, schaaltje fruit was om 9h al op. Keus uit wit of bruin brood, kaas of vlees beleg, voor eieren moest je bijbetalen.

2026-10-20 • via Nuitee