Berghotel Bastei

Hotels
8.6 (145 reviews)
Bastei , Lohmen , DE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean facilities
Varied breakfast options
Cons:
High fees for amenities
Aging room features
Inconsistent service quality

Categories

Cleanliness
8.86
Very clean rooms, but some reviews indicate an issue with housekeeping frequency.
Service
9.13
Generally friendly staff, some concerns regarding appropriateness at the front desk.
Location
9.37
Phenomenal location with beautiful views and access to hiking.
Room Quality
7.82
Rooms showing age, with reports of small size and outdated amenities.
Amenities
7.85
Spa and sauna are available at an additional cost, which some found unjustified.
Value for Money
8.31
Some amenities come with extra charges, impacting perceived value.
Food and Beverage
8.56
Breakfast options were varied and enjoyable, though some found items stale.
Overall Experience
8.93
Overall a pleasant stay with many highlights but some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 04:50

Property Description

Luxurious Mountain Retreat

Spectacular Views and Relaxation: Nestled in the heart of Saxon Switzerland, Berghotel Bastei offers a sun terrace with stunning mountain views and a tranquil spa centre with a sauna for ultimate relaxation.

Elegant Rooms with Modern Amenities: Each air-conditioned room boasts a flat-screen TV, safe, and minibar, with some rooms featuring a private terrace or balcony. The hotel ensures a comfortable stay with free toiletries and a hairdryer in every private bathroom.

Outdoor Adventures and Cultural Excursions: Explore the picturesque surroundings with popular hiking and biking trails, or visit nearby attractions like Castle Rock Neurathen and Bastei Bridge. Don't miss the chance to experience the beauty of Saxon Switzerland at Berghotel Bastei.

Important information:

Please note that the property must be informed of children and extra beds in advance and require the property's approval prior to arrival. Guests can add this information in the 'special request' box in their booking confirmation.

Please note that wellness treatments must be booked in advance.

From 01.11.2021 we no longer offer bicycle rental
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.6
Based on 145 reviews
Cleanliness: 8.86
Service: 9.13
Location: 9.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.56
Overall Experience: 8.93
K
Karola • solo_traveller • de
7
Kurz Urlaub
Pros:

Die Berg aussieht war wunderschön

Cons:

Das Zimmer waren jetzt nicht der Hit für eine suite viel zu klein . Fernseher ohne Internet Zugang sehr schade.

2026-09-15 • via Nuitee
P
Posch • solo_traveller • at
7
Pros:

Lage, Zimmer, Restaurant

Cons:

Unfreundliches Personal an der Rezeption. Informationen hat man nur sehr spärlich erhalten

2026-09-15 • via Nuitee
S
Sylvia • couple • nl
9
Prachtige omgeving van het hotel
Pros:

Ligging van het hotel vlak bij Bastei brug en uitzichtpunt

Cons:

De lounge bar was niet open

2026-09-12 • via Nuitee
S
Soeren • couple • de
8
alles super
Pros:

Sehr gutes Frühstück

2026-09-11 • via Nuitee
O
Oliver • family_with_children • ch
9
2026-09-08 • via Nuitee
K
Kerstin • solo_traveller • at
8
Pros:

Super Lage und unglaublicher Ausblick aus unserem Zimmer! Alle Mitarbeiter sehr freundlich, später check in ohne Probleme. Frühstück umfangreich und gute Auswahl, Kaffee sehr gut! Minibar inklusive!

2026-09-05 • via Nuitee
B
Birhan • solo_traveller • tr
9
Konum harika ama imkanlar kısıtlı
Pros:

Konumu harika

Cons:

Çalışanların asık suratlı ve ters cevap vermesi, ayrıca çay kahve olanağı olmaması

2026-09-05 • via Nuitee
E
Eike • solo_traveller • de
8
Pros:

Lage, Aussicht top, direkt am Fels

Cons:

Das Hotel ist halt etwas älter, Badezimmer renoviert, ansonsten 80er Charme. Das Frühstück ist auch nicht mehr wirklich zeitgemäß. Dafür aber günstig, bzw inkludiert.

2026-09-03 • via Nuitee
E
Elke • solo_traveller • de
9
Pros:

Die Lage ist prima.

2026-09-01 • via Nuitee
V
Viktor • couple • de
9
2026-08-29 • via Nuitee
G
Genzel • solo_traveller • de
10
Pros:

Sehr freundliches Personal.

2026-08-27 • via Nuitee
I
Igor • couple • de
10
2026-08-26 • via Nuitee
O
Oleksandr • couple • cz
10
2026-08-24 • via Nuitee
H
Heidenreich • solo_traveller • de
8
2026-08-21 • via Nuitee
P
Petra • couple • de
9
Wer dringend eine Auszeit benötigt: 1-2 Tage auf der Bastei in atemberaubender Umgebung verbringen.
Pros:

Besonders positiv beeindruckt war ich von der ausgesprochen herzlichen Gastfreundlichkeit des Personals. Fragen und Wünsche wurden geduldig beantwortet bzw. prompt erfüllt. Im Panorama-Restaurant wurden wir von einer sehr netten und aufmerksamen Kellnerin bedient, die uns später sogar anbot, an die Fensterfront zu wechseln, um den phantastischen Weitblick noch besser genießen zu können. Der Aufenthalt auf der Bastei war einfach toll. Die absolute Ruhe in der Nacht und am frühen Morgen vor dem Touristenansturm waren etwas ganz Besonderes. Der nächste Aufenthalt ist bereits in Planung.

Cons:

Nichts.

2026-08-20 • via Nuitee
A
Amy • couple • us
10
Fabulous hotel experience with great location!
Pros:

Wow! The location of this hotel in the national park was fabulous. It allowed for meals with great views of nature at both ends of each day. We were also able to beat the crowds in the mornings & likewise avoid the largest crowds in the middle of the day.

Cons:

Can’t think of any negatives.

2026-08-18 • via Nuitee
M
Maria • family_with_children • us
3
Don’t go to the restaurant and bring your own pillow. Flattest things ever.
Pros:

Close to Bastei. So easy. Great breakfast

Cons:

The restaurant was terrible. My friend and I ordered the same steak. Hers cooked medium and mine cooked well. They didn’t offer medium well so I had to get well done. My steak was a third the size of hers. They insisted it shrinks. They yelled at her for suggesting it was too small. Then they gook it and cooked another and this time charred it and brought something inedible and tinier out. My daughter had the gnocchi, she hated it. Service was slow. We kept having to ask for water multiple times. The restaurant was extremely hot. Just a miserable experience. We were so hungry afterwards but it was late and no other food options available. Do not recommend!!!!!

2026-08-16 • via Nuitee
M
Maria • solo_traveller • de
4
2026-08-13 • via Nuitee
F
Fabian • couple • de
7
2026-08-10 • via Nuitee
S
Sessylu • solo_traveller • dk
7
Fantastic view overlooking the mountain and beautiful landscapes.
Pros:

The location overlooking the mountain view.

Cons:

No doubt it was a splendid location there was not much to do in the evenings. We were there during the week. However it was a shame that the lounge bar was closed. They only open on friday. Also it was rainy weather when we were there. Most facilites closed early evening. No doubt the paranoma restaurant closed at 10 pm. There were not much to choose from theirs menu card if you were to stay there for a week. Also most service staff personal were not smiling seems they had no F&B training. Conclusion its not a friendly relaxing ambience for a cosy vacation inspute of its wonderful mountain venue. Its just great for hiking and mountain exploration.

2026-08-03 • via Nuitee