Hotel Del Pacifico

Hotels
8.7 (24 reviews)
Av. 29 de Mayo, Santo Domingo, Équateur , Santo Domingo de los Colorados , EC

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Noise issues
Room quality concerns
Lack of elevator

Categories

Cleanliness
9.34
The line (blanca y toallas) is very clean, but noise issues in some areas affect the perception of cleanliness.
Service
9.31
The staff is exceptionally friendly and attentive, highlighted as a strong positive across multiple reviews.
Location
9.35
The hotel is centrally located, making it very convenient for guests.
Room Quality
7.8
Some concerns about the quality of pillows, mattresses, and lack of sound insulation in rooms.
Amenities
8.33
Basic amenities provided; lack of elevator and some safety suggestions for bathrooms noted.
Value for Money
8.29
Fairly priced for the quality provided, although some think the price doesn't match the room quality.
Food and Beverage
8.34
The food in the restaurant is highly rated but is considered somewhat basic.
Overall Experience
8.81
Overall, a positive experience with particular praise for service and location, balanced by room and amenity concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:20

Property Description

Luxurious 4-Star Accommodation
Located in Santo Domingo de los Colorados, Hotel Del Pacifico offers a luxurious 4-star experience with top-notch amenities. The hotel boasts a 24-hour front desk, convenient airport transfers, and complimentary room service. Stay connected with free WiFi throughout the property.

Comfortable and Well-Equipped Rooms
Each room at Hotel Del Pacifico is thoughtfully designed for comfort and convenience. Guests can expect a spacious desk, a modern flat-screen TV, and a private bathroom stocked with plush bed linen and fluffy towels.

Delicious American Breakfast
Start your day right with a delicious American breakfast served at the hotel. Whether you prefer a hearty meal or a light bite, Hotel Del Pacifico has something to satisfy every palate.

Experience luxury and comfort at Hotel Del Pacifico. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.7
Based on 24 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.81
E
Edwin • couple • ec
7
Pros:

Desayuno y atención

Cons:

Habitación no funcionó la TV

2026-01-12 • via Nuitee
L
lucia • couple • ar
6
2026-01-10 • via Nuitee
A
Austin • solo_traveller • gb
8
2025-12-20 • via Nuitee
E
Espinosa-Iñiguez • solo_traveller • ec
6
El precio no está de acuerdo con la habitación
Pros:

la atención de la gente

Cons:

El precio

2025-10-30 • via Nuitee
P
Pablo • solo_traveller • ec
6
un hotel básico bien ubicado pero personal amable
Pros:

sí es muy centrico, el personal mmuy amable. El desayuno está bien.

Cons:

3er piso sin ascendosr, la calidad de las almohadas y el colchón, la ducha eléctrica, los acabdos y la decoración, nada de eso

2025-10-09 • via Nuitee
A
anamar25 • solo_traveller • ec
9
Pros:

La atención del personal super buena y la comida del restaurante muy rica

2025-08-15 • via Nuitee
C
Carlos • couple • ec
8
Buena relacion precio calidad
Pros:

El desayuno bueno pero elemental. La ubicación es buena, pleno centro, tiene parqueo dentro del establecimiento y con cámaras de seguridad. La linea (blanca y toallas) muy limpia. El personal es muy amable en especial la sta. Fanny.

Cons:

El Hotel debería tener un cartel en forma VERTICAL ya que el que tiene sobre la entrada del parque es casi invisible. Si bien el hotel es confortable no cuenta con la insonorización adecuada ya que se sienten las conversaciones y ruidos provenientes tanto de la recepción como el restorán en especial en aquellos cuartos que dan al espacio común de ventilación. No tiene ascensor. Recomendamos poner en los baños una barra de seguridad en la ducha.

2025-07-04 • via Nuitee
L
Luis • review category business travellers • ec
10
Short trip, good stay
Pros:

Central location, good staff

Cons:

Nothing

2024-12-15 • via Nuitee
P
Peter • solo traveller • be
7
Good
2024-06-16 • via Nuitee
N
Nigel • review category business travellers • au
10
Exceptional
2024-02-05 • via Nuitee
V
Vallejo • group • ec
8
Very good
2023-11-08 • via Nuitee
D
Daniel • solo traveller • au
7
I thought it was a bit expensive for what it is but the staff are all friendly & helpful & it’s nice & quiet
Pros:

Friendly Staff, good Location, Quiet,

Cons:

The value for money, the breakfast, noisy bed,

2023-10-30 • via Nuitee
M
Marnie • solo traveller • us
8
Very good
Pros:

The breakfast was good and staff very friendly.

Cons:

The hotel was good. It's just located in a really busy part of the city. A lot of people.

2023-09-11 • via Nuitee
D
Danny • young couple • ie
10
Exceptional
Pros:

It was a very pleasant stay for us. The location was great for heading around Santo Domingo.
The room was very comfortable. The staff were great with any requests that we had.

2023-06-19 • via Nuitee
A
Andres • solo traveller • us
10
Exceptional
2023-06-02 • via Nuitee
R
Rosana • solo traveller • ec
10
Very pleasant
Pros:

The staff was very good helping me to get my requests

Cons:

The room had a humidity smell. But the A.C. helped

2023-05-22 • via Nuitee
N
Nigel • review category business travellers • gb
7
Basic but great food
Pros:

Excellent food in the restaurant. Great value lunches and dinners cooked by proper chef although restaurant closes on Mondays

Cons:

Rooms facing the street were quite noisy

2023-05-14 • via Nuitee
L
Leonardo • young couple • ec
10
Exceptional
2023-05-08 • via Nuitee
D
Danilo • review category business travellers • ec
9
Superb
2023-02-22 • via Nuitee
M
Manuel • solo traveller • ec
9
Superb
Pros:

The lady at the counter was friendly and very kind. She asked the right questions and did a good follow up in regards to my Invoice.

Cons:

The towel had stains on it but it was not a big deal

2022-10-21 • via Nuitee