Blu Hotel Pamplona

Hotels
7.4 (1587 reviews)
Plaza de Europa, 13 - Ciudad del Transporte de Pamplona , Imárcoain , es

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near motorway
Cons:
Limited amenities
Cleanliness issues

Categories

Cleanliness
7.29
Several reviews indicated issues with cleanliness and old facilities.
Service
8.76
The friendliness of the staff and their helpfulness were positively highlighted.
Location
8.3
Mixed reviews on location, but noted convenience for highway access.
Room Quality
6.75
Complaints about small room size and uncomfortable beds were frequent.
Amenities
6.28
Limited amenities and issues with available services like breakfast.
Value for Money
7.74
Some guests felt the price was reasonable considering the overall stay.
Food and Beverage
6.29
Complaints about food services and off-site breakfast negatively impacted sentiment.
Overall Experience
7.76
Overall satisfaction varied; some positive but many concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:02

Property Description

Modern Comfort and Convenience

Blu Hotel Pamplona provides a modern and comfortable stay with 86 well-equipped rooms featuring functional design and cozy furniture. Enjoy amenities such as free Wi-Fi, satellite TV, and air conditioning for a relaxing experience.

Convenient Location and Access

Located just 9 km from the center of Pamplona and 3 km from the airport, the hotel offers easy access to the A15 Motorway, making it a convenient choice for travelers. Take advantage of the 24-hour auto check-in machine and free outdoor parking, including a private garage for added convenience.

Relaxing Stay with Ample Amenities

Experience a stress-free stay at Blu Hotel Pamplona with its range of amenities designed to make your stay enjoyable. Book your stay now and indulge in a comfortable and convenient hotel experience.

Important information:

Guests can use a machine for auto check-in, which requires their booking reservation number.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 1587 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.3
Room Quality: 6.75
Amenities: 6.28
Value for Money: 7.74
Food and Beverage: 6.29
Overall Experience: 7.76
N
NIEVES solo_traveller es
2
2026-08-22 via Nuitee
V
Victor Felix solo_traveller es
7
2026-08-22 via Nuitee
C
Christine solo_traveller fr
8
Pros:

La proximité de l'autoroute.

Cons:

Beaucoup de bruit dans les couloirs par contre on entend rien dehors donc insonorisé aux fenêtres mais pas au niveau de la porte

2026-08-22 via Nuitee
L
Laura solo_traveller it
1
Pros:

Niente. Perche alla mattina stessa mi hanno annullato la prenotazione per un problema con la carta, nonostante avessi spiegato per email che la carta era stata bloccata per un tentativo di frode., ma che stavamo per arrivare e avrei pagato subito. Ho fatto 2000 km .e non mi sono potuta fermare a Pamplona perche non mi hanno neppure risposto, cancellato e stop.

Cons:

Ho avuto un serio problema per una tentata truffa. Pazienza ! Di sicuro non andrò piu a Pamplona.

2026-08-21 via Nuitee
C
Carlos extended_group gb
8
2026-08-20 via Nuitee
J
JOAQUIN couple es
6
2026-08-20 via Nuitee
S
Sandra solo_traveller fr
9
Pros:

Su situación su precio y el parking

Cons:

Nada

2026-08-20 via Nuitee
S
susana solo_traveller es
7
Pros:

Habitaciones cómodas y limpias.Aparcamiento en el alojamiento.

Cons:

Olía un poco a tabaco porque fuman en la.entrada y las maquinas expendedoras estaban estropeadas.

2026-08-20 via Nuitee
J
John Richard solo_traveller fr
8
2026-08-20 via Nuitee
R
Rodolphe family_with_children fr
10
Pros:

Une ambiance internationale, avec beaucoup de routiers de toute l'Europe, en particulier des roumains.
Ayant voyagé pas mal en Europe de l'Est, ce n'était pas pour me déplaire.

Cons:

Cadre de sortie de ville avec des bâtiments en tôle ondulée mais on a quand même vue sur les monts pré-pyrénéens, donc ce n'est pas si mal.

2026-08-18 via Nuitee
J
Juan solo_traveller es
8
2026-08-18 via Nuitee
G
Geraldine solo_traveller gb
6
Disappointed
Pros:

Convenient for motorway. Clean room, nice bathroom.

Cons:

Booked a 'deluxe double' but not sure that description fits. It was an adequate room & clean with nice bathroom but quite a small room to be called deluxe with not much room around the bed. The bed was extremely uncomfortable/hard - we have been staying here on & off for 10 years & the beds have previously been very comfortable. Also only one bolster pillow with no extras (had to put spare blanket under pillow to raise it). The room description states socket near bed (sockets are on opposite wall to bed or next to door), desk (just a shelf under window), dining area (not sure where this was but only one chair anyway). Also states entire room wheelchair accessible - although this didn't affect us, anyone who was in a wheelchair wouldn't have been able to access the bed except from the end & also wouldn't have been able to use the shower (which was in the bath). The ramps to access the hotel outside are way too steep to push a wheelchair up or down - & were blocked by a bin on one side. Disappointed after many years of staying here. We didn't mention anything to the hotel staff at the time as had been driving all day & just wanted to rest.

2026-08-17 via Nuitee
S
Sébastien extended_group fr
7
2026-08-17 via Nuitee
I
Isabelle extended_group fr
10
Rapport qualité prix impeccable
Pros:

Toute la journée les chambres sont faites, lits refaits, salle de bain toilette nettoyer, quelque soit l’heure où vous quittez la chambre.

Cons:

Rien à dire.

2026-08-17 via Nuitee
J
Jacqueline extended_group fr
9
Tres bon sejour
Pros:

Tout était très bien. Personnel très à l’ecoute et tres reactif.

Cons:

RAS

2026-08-17 via Nuitee
B
BONNEAU solo_traveller fr
8
2026-08-17 via Nuitee
M
Massimo couple it
8
2026-08-16 via Nuitee
G
Gomez extended_group es
8
Pros:

La atención de El personal de recepción

2026-08-16 via Nuitee
R
Rachel solo_traveller fr
7
2026-08-16 via Nuitee
F
Federico extended_group it
8
2026-08-15 via Nuitee