Lakes Hotel & Spa

Hotels
9.2 (6760 reviews)
Lake Road, Bowness On Windermere , Bowness-on-Windermere , gb

Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Great amenities
Cons:
Inconsistent room temperatures
Breakfast quality issues

Categories

Cleanliness
8.18
Some reviews highlighted issues with cleanliness in the pub and the overall rooms.
Service
9.99
Staff were consistently described as friendly, helpful, and professional across multiple reviews.
Location
9.69
The hotel is noted for its brilliant location, with easy access to local attractions.
Room Quality
8.64
Rooms were spacious and comfortable, but some issues with temperature and bathroom quality were mentioned.
Amenities
9.67
The spa and dining experiences received high praise from guests.
Value for Money
8.63
Guests felt that while some aspects were excellent, the overall value did not meet expectations considering the price.
Food and Beverage
9.18
The food quality was generally praised, but there were some mention of poor breakfast experiences.
Overall Experience
9.65
Overall, many guests had a fantastic experience and expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:15

Property Description

Luxurious Accommodations with Stunning Views

Experience the ultimate relaxation at The Lakes Hotel & Spa, offering rooms with private hot tubs on balconies overlooking Lake Windermere. Indulge in the on-site spa, poolside seating, and a trendy cocktail bar.

Convenient Location with Exciting Activities

Explore the bustling village of Bowness-on-Windermere and easily access nearby attractions like Ambleside and Wray Castle. Enjoy wakesurfing, paddleboarding, or take advantage of the concierge-led walking tours right from the hotel gates.

Exclusive Services for a Memorable Stay

With a prime location just minutes from shops and restaurants, Windermere train station, and top-notch amenities, including bike hire and Bentley collection, The Lakes Hotel & Spa ensures a luxurious and stress-free getaway. Book now for an unforgettable experience!

Important information:

Please contact the property in advance for extra beds and children cots.
Children under 16 years are permitted in the pool and Spa area from 08:00 to 14:00 (last entry to the pool is 1:00).
On arrival you will be required to present the card you have made your deposit/pre-payment with at hotel reception.
This card will be swiped for a minimum value of £50.00 plus any outstanding balances to allow charges to your room.
Please note, unless previously arranged with Lakes Hotel and Spa, we do not accommodate any groups/parties.
Hotel bedrooms are available to check in from 3.00pm and apartments are available to check in from 4.00pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

9.2
Based on 6760 reviews
Cleanliness: 8.18
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.65
N
Nicholas couple au
9
Elegance and a good touch of luxury
Pros:

Beautifully decorated, view over water, efficient checkout and checkin from knowledgeable staff. Good restaurant and bars. Room upgrade! Quiet, big room but some traffic noise. We didn’t use the spa facilities.

Cons:

Limited space for bathroom items, small shower in big bathroom. Hotel wifi poor mostly from busy weekend. No room fridge. Expensive parking fee.

2026-05-23 via Nuitee
A
Adam solo_traveller gb
10
Amazing hotel will be back
Pros:

Great hotel second time here and was great as the first time.
Spa is great although can be a little busy and seating becomes an issue but this was only once or twice throughout our stay
Room was wonderfull, hot tub was excellent, food was reasonably priced for the area and couldn't really find anywhere cheaper outside hotel, toiletries included were great along with hairdryer and bottled water on request. Room was spacious and beautifully decorated. Tv had access to everything you could want to watch, tea and coffee provided in Room also lovely

Cons:

Only thing that was an issue was there was a small mark on the bed when we got there and once cleaners had been in next day they hadn't changed the bed but just made it, very minor issue nothing to make a fuss about

2026-05-23 via Nuitee
G
Gillian couple gb
5
Lovely staff; lovely location but not enough of those extras to merit five star
Pros:

Initially we were given a hugely disappointing room - no wardrobe, no drawers, lower floor, small and dark. I asked for a room with a wardrobe and we were immediately given one.

Cons:

This is a 5 star hotel. There was no fridge, no coffee machine, nowhere to put anything in the bathroom where the fan made a dreadful noise long after it was turned off. The spa was in a pub, there was loud music all the time, nowhere to sit peacefully

2026-05-23 via Nuitee
A
Aled couple gb
10
2026-05-23 via Nuitee
R
Ryan couple gb
9
Fantastic location real luxury
Pros:

Fantastic facilities room was amazing
wow factor appeal instantly
Reception staff & Barman Sid excellent service

Cons:

One rude patronising barman only reason this wasn’t a 10 made me feel uncomfortable and after excellent service from Sid the night before standards were so high & I hate to make complaints this was the most tempted I’ve ever been

2026-05-23 via Nuitee
C
Charlotte couple gb
9
2026-05-23 via Nuitee
G
GRANT couple gb
9
Our stay was memorable, enjoyable and we will definitely stay again.
Pros:

Location, Service, Food and Staff were all excellent. the grounds were beautiful and well maintained. Arrival and greeting were exceptional. Overall comfort and relaxing atmosphere.

Cons:

Overall, there was nothing that we didn't like apart from the slow filling time for the bath.

2026-05-23 via Nuitee
S
Steven couple gb
10
2026-05-23 via Nuitee
C
Carl couple gb
10
2026-05-23 via Nuitee
A
Anthony extended_group gb
10
It’s our third stay in 15 months. Need I say more?
Pros:

It just feels special

Cons:

Car parking charge for those not booking direct

2026-05-22 via Nuitee
M
Michelle couple gb
10
2026-05-22 via Nuitee
C
Chloe couple gb
10
Lovely stay, would stay again
Pros:

Great location, lovely clean room with comfortable bed.

2026-05-22 via Nuitee
H
Hayley couple gb
10
One of the best luxury hotels in the Lakes!!!
Pros:

I came back to one of my favourite places for my friends birthday and they kindly upgraded us, which was so amazing. The rooms are lovely, beds are so comfortable. Hot tub outside is a bonus. Food on property is delicious. Highly recommend this place.

Cons:

There is nothing I can say that I didn’t like.

2026-05-21 via Nuitee
A
Anthony solo_traveller gb
10
2026-05-21 via Nuitee
L
Leigh couple gb
10
2026-05-21 via Nuitee
L
Lina Alejandra solo_traveller es
9
Pros:

La tranquilidad y la ubicación. También la atención en la recepción. Nos recibieron con champán y muy atentos a todo.

2026-05-21 via Nuitee
C
Clare couple gb
10
Relaxing spa in a wonderful setting with delicious food and friendly staff x
Pros:

The hotel is beautiful, with a fab location . The staff are very friendly and welcoming . It has great facilities including the very relaxing spa. The hotel offers a variety of places to dine from the on site pub , terrace and Japanese restaurant.
Def give ⭐️⭐️⭐️⭐️⭐️

Cons:

The rooms are very warm even on a dull and drizzly day .

2026-05-21 via Nuitee
S
Steven couple gb
9
2026-05-20 via Nuitee
G
George couple gb
10
Best hotel around, incredibly welcoming!
Pros:

The hotel itself is stunning, everything is well kept and gives a luxurious feel.

Cons:

Not Applicable the place is amazing

2026-05-20 via Nuitee
S
Summer couple gb
10
2026-05-20 via Nuitee