OYO Lily Hotel Blackpool

Hotels
48 King Edward Avenue , Blackpool , gb

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Cons:
Misleading advertising (no bar/restaurant)
Room not provided as booked
Unhelpful staff / attempted to 'fob off' the guest
Overall negative experience

Categories

Cleanliness
1
Standard quality for this hotel tier
Service
1
Guest reports staff tried to 'fob you off' and were unhelpful during the stay.
Location
1
Standard quality for this hotel tier
Room Quality
1
Guest did not receive the room they paid for; room allocation/expectation not met.
Amenities
1
Hotel lacked advertised amenities — no bar and no restaurant as stated.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
No restaurant as advertised; negative food and beverage experience.
Overall Experience
1
Guest summary: 'not very good place at all' indicating an overall negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-28 22:33

Property Description

Garden and Shared Lounge: Relax in the tranquil garden or socialize in the cozy shared lounge at Lily Hotel.

Delicious Dining Options: Indulge in a scrumptious Full English/Irish or vegetarian breakfast at the hotel's restaurant and bar.

Sun Terrace: Soak up the sun and enjoy picturesque views from the sun terrace at Lily Hotel.

Experience comfort and convenience at Lily Hotel - Book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
daniel solo_traveller gb
9
Pros:

rooms clean its very tidy staff are lovely

2026-07-25 via Nuitee
R
Rachel solo_traveller gb
10
2026-07-24 via Nuitee
R
Rachel solo_traveller gb
10
2026-07-24 via Nuitee
S
Susan couple gb
10
Perfect
Pros:

We arrived and the staff was there to greet us asking if we needed help with our bags. The room was so cosy and exceptionally clean. The bed was so comfy. Facilities in the room and toiletries were provided. Thank you for a lovely stay we will be returning soon. x

Cons:

Nothing

2026-07-19 via Nuitee
C
Charlene family_with_children gb
3
Pros:

The location was great close to the tram stop so super convenient to get to the tower and all the places you would want to go.
The room was very clean and the beds were comfy

Cons:

The bathroom wasn’t the best. The shower was like a game of roulette it was either freezing cold or scolding hot. There was also a very unpleasant smell in the hotel. We were on the top floor and could smell it but the lower you went the stronger it was. There were air fresheners around the hotel but unfortunately it did not cover the smell.

2026-07-17 via Nuitee
B
Bethany family_with_children gb
10
We only stayed for one night and it was great the room was lovely!
Pros:

It was lovely room was perfect and it smelt lovely

Cons:

Nothing it was great

2026-07-16 via Nuitee
K
Kerstin solo_traveller de
9
2026-07-14 via Nuitee
J
Jordan solo_traveller gb
10
2026-07-12 via Nuitee
A
Allysa couple gb
4
It was a clean environment but I won’t be returning as I had a disrupted sleep due to other people staying in the same h
Pros:

The room was clean

Cons:

When arrived no one was there to check us in, I tried to phone the number a couple of times and eventually got a call back and was told she had popped out. However there was no security at all she told me my name and then gave me a code to open the key safe (i could’ve been anybody). There was a very unpleasant smell throughout the hotel. Room was very small, was a squish. Can hear other people throughout the hotel throughout the night/morning.

2026-07-12 via Nuitee
J
Jeasea solo_traveller gb
10
Pros:

1st time at this hotel, recommended by a friend, not disappointed, staff lovely near everything we want to go
Would highly recommend

Cons:

N/a

2026-07-02 via Nuitee
A
Alison couple gb
9
Stayed here a few times will definitely recommend
Pros:

Lovely owners , great location and very reasonable prices

2026-06-30 via Nuitee
D
Darren solo_traveller gb
1
Look at your hotel policy and about refunding
Pros:

Nothing room was smelly the host was very understaning didnt stay wont book through booking .com again

Cons:

Eveything thats why i didnt stay and told them that

2026-06-28 via Nuitee
A
Anderson solo_traveller gb
10
Pros:

It was easy access to buses and trams met will a helpful and polite owner

Cons:

Nothing I could think of any

2026-06-25 via Nuitee
R
Rebecca family_with_children gb
8
Would come again.
Pros:

Location and comfortable

Cons:

Could have done with some coffee sachets in the room, and a hairdryer, but that’s being fussy. It was good!

2026-06-15 via Nuitee
H
Hamer solo_traveller gb
7
2026-06-14 via Nuitee
R
Ronnie couple gb
7
Budget hotel, good value very clean but no customer service
Pros:

Access was easy and price point

Cons:

Seems to be very noisy, not a lot of soundproofing, rang number on the day but got no answer. I never seen a member of staff or the owner.

2026-05-30 via Nuitee
R
Rachel solo_traveller gb
10
Pros:

Very nice

Cons:

There nothing I cant say bad about it

2026-05-28 via Nuitee
B
Bryony family_with_children gb
1
AWFUL
Pros:

Nothing

Cons:

Disgusting experience at the Lilly Hotel in Blackpool. We were promised our room would be ready for 2pm, only to be left waiting around until after 3:30pm before they finally let us in. Travelling with children made it even worse.

To make matters worse, our “family room” was FOUR flights of stairs up with no proper access for a pushchair, and the hallways were ridiculously narrow. Absolute nightmare trying to carry bags and get the pram upstairs. No help offered either.

When we finally got into the room, it was filthy. The bedding had marks all over it, including what looked like dried blood. The towels were old, stained and smelled unclean. The whole room had a horrible damp, stale smell, and honestly the entire hotel stinks.

The shower was unusable — freezing cold one second, boiling hot the next, then back to freezing again. Completely unsafe, especially with children.

The photos online are completely misleading too. None of the things shown in the pictures were there, including the “Sea Brooks crisps” welcome items. It feels like false advertising.

I genuinely do not understand how this hotel has positive reviews because after staying here they seem completely fake. One of the worst places we have ever stayed and absolutely not worth the money. Avoid at all costs.

2026-05-25 via Nuitee
G
graham solo_traveller gb
8
Pros:

Luvly stay8

2026-05-25 via Nuitee
C
Craig solo_traveller gb
5
Pros:

Bed was comfy

Cons:

Tb don't work no staff on hand very rude and no yea facilities

2026-05-24 via Nuitee