Alexandra Hotel

Hotels
9 (391 reviews)
12 Bridge Square Ballater Aberdeenshire , Ballater , gb

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Bar
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Room size may be small for some guests
Some found the room hot at night

Categories

Cleanliness
9.08
Hotel was noted to be very clean and well-maintained.
Service
9.05
Staff were described as friendly and helpful, contributing positively to the experience.
Location
9.09
The location was frequently praised as ideal and central.
Room Quality
8.54
Rooms were generally comfortable, though feedback about room size and temperature was mixed.
Amenities
9.07
Amenities included a smart TV and a good breakfast offering.
Value for Money
9.03
Overall value was considered high for the quality of service and offerings.
Food and Beverage
9.08
Food quality received multiple positive mentions, including excellent breakfasts.
Overall Experience
9.05
Guests reported a very positive overall experience, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:26

Property Description

Charming Accommodation in Ballater

Exquisite Dining Experience: Indulge in delicious meals at our on-site restaurant.

Modern Comforts: Enjoy non-smoking rooms with free WiFi and flat-screen TVs in every room.

Convenient Location: Explore nearby attractions like Balmoral Castle and CairnGorm National Park.

Experience the perfect blend of comfort and convenience at Alexandra Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 391 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
W
William C couple gb
7
Pros:

Good

2026-07-10 via Nuitee
J
John couple us
10
great place good food and staff
Pros:

the rooms were great and the staff awesome

Cons:

elevator

2026-07-08 via Nuitee
D
Dieter extended_group de
10
2026-07-06 via Nuitee
P
Pamela couple gb
10
Nice and relaxing
2026-07-06 via Nuitee
J
Jennifer couple gb
8
2026-07-01 via Nuitee
G
Gordon solo_traveller gb
10
Comfortable stay in Royal Deeside
Pros:

Friendly Staff, comfortable room, great food. Superb location for exploring surrounding area.

Cons:

Nothing

2026-07-01 via Nuitee
C
Christopher couple gb
10
Enjoyed our stay
Pros:

Pretty & convenient

Cons:

Lovely location & staff. Breakfast excellent

2026-06-29 via Nuitee
C
Charles solo_traveller gb
9
Alexandra experience
Pros:

Location very good. Breakfast very good and a decent menu selection. Staff were excellent and room very clean

Cons:

No soap in bathroom. Only one small tube of shower gel for two people. Not replenished for second day.
Room a bit smaller than expected. A wee bit expensive for what it is

2026-06-26 via Nuitee
J
Jean-Louis solo_traveller be
8
Pros:

Gezellig hoteltje. Goede locatie voor bezoek aan Dee-vallei. Erg vriendelijk en hulpvaardig personeel.

2026-06-25 via Nuitee
L
Lynda couple gb
10
2026-06-24 via Nuitee
A
Alix solo_traveller fr
10
Very enjoyable Clean and updated yet not losing its charm. Excellent location for Balmoral
Pros:

Caring attentive flexible staff. A very refreshing change after experiencing stays in other similar size properties when young staff are caught up with inflexible roles in regard to guests (ie in another property, front desk young staff when I asked for a plug for my bath tub told me housekeeping was closed for the day)
Also for an old hotel, it is very well maintained and charming

Cons:

Booking.com was misleading as to choice of bath or shower in single rooms . Luckily when I requested a room with bath tub , the property got right back to me to explain that there were only showers in the single rooms

2026-06-21 via Nuitee
T
Thierry solo_traveller fr
9
Parfait pour une étape à proximité du château de Balmoral
Pros:

Personnel accueillant et sympathique

Cons:

Tout était ok

2026-06-18 via Nuitee
M
MariO solo_traveller fr
8
Tarif trop élevé
Pros:

Lit très confortable

Cons:

Manque rangement pour trousses de toilette

2026-06-18 via Nuitee
C
Catherine solo_traveller gb
8
2026-06-15 via Nuitee
J
Joseph solo_traveller gb
10
2026-06-14 via Nuitee
J
Julia couple gb
8
Lovely small hotel in a beautiful location.
Pros:

Good choice of hot and cold food and drinks. Excellent location, convenient for Balmoral and other castles. Very clean and comfortable.

Cons:

Bed was a little soft for our liking. No on-site parking, however there is a large free car park a short walk away.

2026-06-12 via Nuitee
D
david solo_traveller gb
8
Pros:

Fine for a short stay. Quiet rooms

Cons:

All ok

2026-06-11 via Nuitee
R
Roberts solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-06-08 via Nuitee
D
DI Christian solo_traveller at
9
Pros:

Sehr netter Familienbetrieb, gutes schottisches Frühstück, bodenständig

2026-06-08 via Nuitee
G
Guylaine couple ca
7
Décevant.
Pros:

Bonne nourriture pour le petit déjeuner et au resto de l'hôtel.

Cons:

Petite chambre et salle de bain.

2026-06-06 via Nuitee