Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent food
Cons:
Outdated room decor
Cold areas in the hotel

Categories

Cleanliness
8.9
The rooms were very clean and all communal areas appeared well cared for.
Service
9.9
Really great service, friendly and willing staff who couldn't do enough.
Location
9.4
Unbeatable position with beautiful views and close proximity to the town and attractions.
Room Quality
8.4
Rooms were large and nicely decorated, but some decor was a little tired.
Amenities
8.4
Basic amenities met expectations, but could improve, especially heating.
Value for Money
9.6
Overall great value for money with no hesitation to stay again.
Food and Beverage
9.6
Love breakfast and consistent quality of meals in the restaurant.
Overall Experience
9.4
Overall memorable experience with charming character despite some minor bumps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:16

Property Description

Stunning Cliff-Top Views and Victorian Charm

Luxurious Amenities
The rooms at our Victorian hotel feature Egyptian cotton bedding, flat-screen TVs, and free Wi-Fi. Guests can also enjoy complimentary tea and coffee, along with private bathrooms stocked with free toiletries.

Delicious Dining Options
Indulge in homemade meals at the Sea View Restaurant, which offers hearty breakfasts and locally sourced cuisine for dinner. During the day, it transforms into a cozy coffee shop with breathtaking sea views. The bar serves real ales and boasts a cliff-top beer garden.

Explore the Surrounding Beauty
Conveniently located near historic Whitby and the picturesque Goathland, our hotel provides easy access to the stunning North York Moors and the scenic Yorkshire Heritage Coast.

Experience luxury and breathtaking views at our Victorian hotel. Book now for an unforgettable stay!

Important information:

Please note that when traveling with pets, there is an extra charge of £10 per pet per night for the Captains Quarters rooms. This charge will be paid directly at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1111 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.4
B
Brian • solo_traveller • gb
10
Pros:

Great location and superb views, staff extremely friendly and attentive

2026-05-29 • via Nuitee
J
Jackie • extended_group • gb
10
Lovely hotel and we’ll be back.
Pros:

Beautiful views and location.

Cons:

All good.

2026-05-29 • via Nuitee
J
Jacquelyn • couple • gb
8
Lovely hotel. Would definitely go back!
Pros:

Decorated nicely with original features kept. Beer garden with views.

Cons:

Understaffed at busy time.

2026-05-28 • via Nuitee
M
michele • solo_traveller • gb
10
2026-05-28 • via Nuitee
C
Colin • couple • gb
10
2026-05-28 • via Nuitee
D
Dean • solo_traveller • gb
8
Pros:

Reception staff were really friendly and helpful. Tall waiter with beard was extremely helpful and made our dining on the second day great.

Breakfast was really good.

Cons:

The two days were different. It did seem like staff on the first day were frustrated/stressed. My French fries with the burger were barely cooked, and the Pepsi I ordered was flat. I asked for an exchange after having a sip, and was given attitude.

Also on first day, it was extremely hot in the room. One fan wasn't sufficient enough.

If staying at the front, be aware people drink at tables below and it can become loud and boozy until 11:30.

This could be down to bank holiday rush?

2026-05-28 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

The location

Cons:

Limited parking and the room was a little bit noisy, although was described as such when booking

2026-05-28 • via Nuitee
C
Carly • couple • gb
10
2026-05-27 • via Nuitee
D
Dawn • solo_traveller • gb
10
Lovely, relaxing stay
Pros:

The location and free parking, Friendly, helpful staff . Good choice of food and breakfast menu .

Cons:

Nothing

2026-05-27 • via Nuitee
K
Karen • solo_traveller • gb
8
2026-05-27 • via Nuitee
R
Rachel • couple • gb
8
An excellent stay! Highly recommend!
Pros:

The staff were extremely friendly and helpful when checking in. The room was spacious, very clean and nicely decorated. The bathroom was lovely, the shower was brilliant, very comfortable and large bed, overall an excellent room and we’d happily stay again. We were at the front of the annex upstairs and stayed on a Tuesday evening, no noise, it was a very hot day, but there was a fan in the room and the windows opened really wide with them being Victorian sash windows and they had black out curtains, so we both had a good nights sleep.

Cons:

Really short staffed in the restaurant which caused a delayed service, but very pleasant and friendly staff once being served.

2026-05-27 • via Nuitee
A
Ashley • couple • gb
9
A happy and comfortable interlude. We were staying only one night but were treated as valued guests.
Pros:

The staff were exceptional. I didn't note everyone's name but in the restaurant, Michael was the epitome of professional courtesy and helpfulness, exhibiting pride in his work and a certain elan.
At breakfast, the woman who appeared to be in control - I think of eastern european extraction - was effective, efficient and welcoming, exhibiting a pride in her work and a clear desire for her colleagues to excel as well.

Cons:

We were in annexe 33 and I thought that the connecting door to the hotel might allow for noise in the night. there were moments but nothing in the small hours.

2026-05-26 • via Nuitee
J
JENNY • family_with_children • au
7
Beautiful location best visited in the off season.
Pros:

The location is stunning perched on the cliff overlooking the bay. Drinks on the terrace were great.

Cons:

Do not get a room at the front of the property as it will be over what is essentially an outdoor extension of the bar. Both nights we were disturbed by drinkers right below our bedroom. Not their fault just unfortunate placement.

Room is hot with no air conditioning so if you go when it’s warm, you’ll be uncomfortable. Especially when you can’t open the one little window due to noise below.

2026-05-25 • via Nuitee
R
Raine • couple • gb
8
Lovely Venue
Pros:

It was extremely disappointing to book a room at £200 a night for my partners birthday and we could only see the sea view if we stood up.

Cons:

Everything apart from the above.

2026-05-25 • via Nuitee
S
Shane • couple • au
10
Excellent stay.
Pros:

Excellent staff and facilities.

Cons:

Nothing

2026-05-24 • via Nuitee
R
Rachel • solo_traveller • gb
9
Pros:

Lovely sized room in an amazing location

Cons:

We ordered pate as a starter and they didnt bring the bread, we waited so long by the time they remembered it,we had eaten it without

2026-05-24 • via Nuitee
M
Mexsha • solo_traveller • us
9
Charming hotel fit the image of Robin Hoods Bay
Pros:

Lovely traditional old hotel, beautifully modernized bathroom, plumbing etc

Cons:

Such a small thing but some herbal tea choices in the room would have been welcome . Also we would have preferred a bigger bed.

2026-05-23 • via Nuitee
S
Sarah • couple • gb
8
2026-05-22 • via Nuitee
G
Gillian • couple • gb
9
Always a lovely visit.
Pros:

Fabulous location - we love to visit a few times a year.

Cons:

Nothing

2026-05-21 • via Nuitee
C
Christine • couple • gb
10
Great staff great food
Pros:

Easy access to the beautiful RHB village and the views are superb

2026-05-21 • via Nuitee