Britannia Hotel Aberdeen

Hotels
Britannia Hotels
6.7 (2091 reviews)
Malcolm Rd, Airport Hotel , Aberdeen , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean facilities
Cons:
Cleanliness issues
Inconsistent service
Limited amenities

Categories

Cleanliness
5.45
Many reviews noted cleanliness issues, with specific mentions of dirt and lack of proper cleaning.
Service
7.45
Staff were generally friendly and helpful, although some negative experiences were reported.
Location
6.95
Location is central and convenient for many guests, though not extensively discussed.
Room Quality
6.45
Guests enjoyed room size and comfort, but issues like cleanliness were noted.
Amenities
5.95
Basic amenities were available, but some guests mentioned limited bar options.
Value for Money
6.45
Generally considered fair for the price, although some negative experiences impacted this.
Food and Beverage
8.45
Food was frequently praised as excellent and enjoyable across several reviews.
Overall Experience
6.45
Feedback was mixed with some positive experiences and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:06

Property Description

Convenient Location
Located just 3 miles from Aberdeen Airport, Britannia Hotel Aberdeen offers free parking and is a short drive from the city centre.

Modern Amenities
The hotel features modern rooms with private bathrooms, satellite TV, tea/coffee facilities, and work desks. Enjoy the convenience of a wake-up service during your stay.

Dining and Services
Indulge in delicious meals at the on-site restaurant and bar, and benefit from a 24-hour front desk for all your needs.

To experience the comfort and convenience of Britannia Hotel Aberdeen, book your stay now for a memorable visit to Aberdeen.

Important information:

Please note, we do not accept any cash payments at this property.

WiFi is free in all public areas and in rooms it is free for up to 20 minutes, after that there is a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.7
Based on 2091 reviews
Cleanliness: 5.45
Service: 7.45
Location: 6.95
Room Quality: 6.45
Amenities: 5.95
Value for Money: 6.45
Food and Beverage: 8.45
Overall Experience: 6.45
S
Sarunas solo_traveller gb
10
2026-07-23 via Nuitee
J
John solo_traveller gb
8
All in all good location and good value and reasonable food .
Pros:

Generally ok at the price point!

Cons:

Little details , bed could do with a new mattress and net curtains in corridors were needing changed by nice new bathrooms !

2026-07-22 via Nuitee
D
Dawn solo_traveller gb
8
Pros:

Staff were lovely

Cons:

Had to ask for toom service

2026-07-21 via Nuitee
W
William family_with_children gb
1
Just a dirty stinking dump of a place
Pros:

The car park

Cons:

Dirty hole
Bed broken
Furniture scrap looked like it all came from skip
Carpet looked like something out of dog kennel
Seagull shite running down the windows

2026-07-20 via Nuitee
J
Janis solo_traveller gb
8
2026-07-17 via Nuitee
F
Flett solo_traveller gb
10
Happy short stay.
Pros:

Friendly helpfulness from the staff. Lovely clean practical room.

Cons:

Building entrance and some doors and corridors could do with a spruce up.

2026-07-16 via Nuitee
Z
Z3611ZZalisonb Family
6
Basic stay if you don't want luxury
Pros:

Stayed three nights on a coach trip to Balmoral. The hotel looks worse than it actually is. I am a relatively fussy eater but I found the food was hot and of decent quality. Value for the price. I did not enjoy the seating arrangements, more like boarding school! but this was probably due to the coach trip experience. Waiting staff were quick and overworked...and looked it!
Carpets etc are generally tired and badly fitted.
Beds were clean but both the bed and the pillows were extremely hard and I suffered with my back. The attitude of the reception staff woman left a lot to be desired.
Our room looked onto a flat roof which was covered in debris, cans, old socks etc....nobody showed any interest when I mentioned this.
The cost of the trip reflected the quality of the hotel but I have to say for a 3 star I have been in worse!

2026-07-14 via Tripadvisor
R
Rhona solo_traveller gb
4
Sadly to say I would seriously think twice before I book with you guys again..
Pros:

The bed was comfy

Cons:

The overall smell wasn’t great, it was worse in the room, shower was a nightmare the noise coming from it sounded like it was going to takeoff, the shower curtain kept sticking to me the bathroom floor was like one big swimming pool mould in the grouting, the Tv was tiny and the tv guild was weird never seen that before

2026-07-13 via Nuitee
C
Caleb couple gb
6
Bit too warm and seagulls living in roof
Pros:

Location was great and the staff were incredibly helpful

Cons:

The room was like a sauna, they changed my room because the first one wasn’t ready. Sounded like i had seagulls in my room all night

2026-07-12 via Nuitee
S
Scott extended_group gb
5
It really needs done up windows were dirty bathroom very tiered silcon round bath coming away carpets very dirty curtain
Pros:

Nothing

Cons:

It is very rundown

2026-07-10 via Nuitee
M
Michael solo_traveller gb
4
Cheap but good location
Pros:

Ok

Cons:

Ok

2026-07-10 via Nuitee
J
John solo_traveller gb
9
Pros:

Location & parking.

2026-07-07 via Nuitee
J
Jamie solo_traveller gb
5
Cheep and cheerful. Done a job. Friendly staff though.
Pros:

Location to hospital

Cons:

Like all Britannias they are cheap and cheerful, which means you have to compromise a little on standards a bit. Some hairs on bed, leaky iron. Generally dated room.

2026-07-03 via Nuitee
J
John solo_traveller gb
4
Pros:

Convenience

Cons:

The dead bugs, dirty pillows

2026-07-02 via Nuitee
K
Krzysztof couple gb
7
Dobry tani hotel
Pros:

Codziennie można było uzupełnić zapas kawy i herbaty do pokoju

Cons:

Problem z oknami na dole ciężko się zamykały

2026-07-01 via Nuitee
N
Nathyn family_with_children gb
3
Nice to see refurb. Unclean, blunt staff, paid more than I should have! Expect full refund please!!
Pros:

Newly refurbished which was nice to see considering the outside was very dated and run down!

Cons:

Staff were a little rude and blunt. Didn’t get much conversation out of them! Also the whole hotel in the stairwell and hallways looked very unclean and had white residue everywhere including our hotel window on the inside. Which put us on edge! We also paid for 3 rooms when in fact we only needed 2 as we had 5 guests staying however had 3 family rooms! Out of good gesture I would expect my full refund back due to the cleanliness and being charged for more than 2 rooms when it was not needed!

2026-06-30 via Nuitee
B
Babatunde solo_traveller gb
8
2026-06-25 via Nuitee
D
Dawn solo_traveller gb
9
Pros:

Staff were lovely and very helpful.

Cons:

Had to ask for room to be serviced

2026-06-22 via Nuitee
S
Stephen couple gb
10
2026-06-21 via Nuitee
V
VasylK solo_traveller ua
5
Pros:

Доступна ціна

Cons:

Чистота, запах

2026-06-20 via Nuitee