The Swan Hotel

Hotels
8.5 (285 reviews)
Church Street , Kington , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Garden
Bar
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Small rooms
Cleaning product smell

Categories

Cleanliness
8.14
Some guests noted strong smells of cleaning products.
Service
9.11
Staff were consistently described as friendly and accommodating.
Location
8.65
Multiple reviews highlighted the good location of the hotel.
Room Quality
7.6
Some complaints about room sizes and temperatures.
Amenities
8.63
Standard amenities, though some guests desired additional options.
Value for Money
8.59
Overall good value, with mentions of portion sizes and service.
Food and Beverage
8.64
Positive remarks about food quality, but breakfast options could improve.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:07

Property Description

Charming Accommodation
Indulge in comfortable guest rooms with flat-screen TVs and private bathrooms at The Swan Hotel.

Convenient Amenities
Enjoy free private parking, complimentary WiFi, and an on-site restaurant and bar during your stay.

Nearby Attractions
Explore historical sites like Clifford Castle, Wigmore Castle, and Kinnersley Castle just a short drive away.

Book your stay at The Swan Hotel in Kington for a relaxing and memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 285 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
R
Rob • solo_traveller • gb
9
Pros:

Very friendly staff, amazing food and great rooms with everything you require

2026-09-13 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Really lovely people who couldn’t do enough to help

2026-09-10 • via Nuitee
A
Andrew • solo_traveller • ie
9
An excellent find!
Pros:

An excellent pub/hotel in a great position both in Kington and for exploring Herefordshire. Within walking distance of shops, other pubs & restaurants. The staff operate as a team and they were all very welcoming and helpful. The food (both for breakfast and evenings) is very tasty and plentiful. The bar is well supported by a strong local community (speaks volumes) and we were made welcome by them as well. A thoroughly lovely holiday and we look forward to going back there. They are shortlisted for Herefordshire Hotel of the Year....they thoroughly deserve it....good luck!

Cons:

Nothing

2026-09-09 • via Nuitee
K
kathryn • couple • gb
9
2026-09-07 • via Nuitee
J
John • couple • gb
8
I would stay again
Pros:

Walking Offa's Dyke. Perfectly positioned with good access to shops etc. Lovely lively hotel.

Cons:

Bedrooms above the bar are noisy until closing time.

2026-08-25 • via Nuitee
G
Garnett • couple • gb
9
2026-08-24 • via Nuitee
S
Simon • solo_traveller • gb
10
Clean and bright room value for money including a wonderful breakfast
Pros:

Clean bright & the staff were professional and friendly

Cons:

The only negative was when I called up yesterday afternoon about 3pm ish to say that I left my phone charger in the room the member of staff said they were busy and had the Bingo on and would not look for it now but would do later in the day but her attitude was not great - that was not good customer service even though it was my error. Another member of staff called me later in the evening around 730pm - 8pm and was the polar opposite - so helpful and said that had it and would post it to me !!

2026-08-24 • via Nuitee
T
Terry • solo_traveller • au
7
Nice enough place, bit noisy as I expected. Clean room, I didn’t realise I’d booked a room with a remote bathroom but it
Pros:

Location was great for what I was there for.

Cons:

Noise

2026-08-23 • via Nuitee
S
Scicinska • couple • us
10
Comfortable stay in a welcoming environment.
Pros:

Friendly helpful staff. Great location.

2026-08-21 • via Nuitee
W
Winsor • couple • gb
9
2026-08-18 • via Nuitee
K
Kevin • couple • gb
10
Very.pleasant
Pros:

Breakfast excellent

2026-08-17 • via Nuitee
E
Elkington • couple • gb
9
2026-08-16 • via Nuitee
J
Jonathan • couple • gb
8
Pros:

Clean
Good food
Helpful staff
Good value

Cons:

Shower a bit small

2026-08-15 • via Nuitee
G
Geraldine • solo_traveller • gb
5
We were looking forward to the advertised steakhouse so that was disappointing and noise outside lasted until 1
Pros:

Nice friendly hotel Staff were apologetic about the situation!

Cons:

Unfortunately we had booked a non refundable night the previous evening as we received a message to say restaurant was closed and road works right outside.

2026-08-11 • via Nuitee
J
Jacqui • couple • gb
10
Second excellent stay - won’t be the last!
Pros:

The staff - all so welcoming and go above and beyond
The room - very comfortable with lovely fluffy robes
The pub and restaurant - amazing atmosphere, everyone was so welcoming
The breakfast - amazing breakfast - cooked exactly to my liking

Cons:

Nothing

2026-08-10 • via Nuitee
V
Valerie • solo_traveller • gb
8
I would definitely stay again at The Swan.
Pros:

The location was very convenient and easy to find. The staff were polite and helpful. Lovely to have both still and sparking water provided. Excellent breakfast.

2026-08-08 • via Nuitee
S
Samantha • solo_traveller • gb
10
Pros:

staff were friendly

Cons:

bathroom was very small

2026-07-23 • via Nuitee
R
Roberts • couple • gb
8
2026-07-22 • via Nuitee
R
Richard • extended_group • gb
8
Second time stayed and would recommend it - though the food menu limited ( it’s a steak restaurant)
Pros:

A pleasant 2 night stay, with friendly staff. Well located for town centre- a lot of effort in making the hotel have its own individual style

Cons:

Unfortunately a wedding reception one night on ground floor which was noisy. Not a major issue, but more intrusive than originally understood.

2026-07-21 • via Nuitee
R
Robert • solo_traveller • pl
8
2026-07-20 • via Nuitee