Hotel Kreuz

Hotels
8.4 (1038 reviews)
Luzernstrasse 63 , Malters , ch
+41 41 497 14 01

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Good food and beverage options
Convenient location
Cons:
Rooms in need of renovation
Security concerns regarding personal belongings

Categories

Cleanliness
7.65
Many reviews indicate that the rooms are old and have a strong smell, suggesting cleanliness issues.
Service
9.15
Most reviews highlight the friendliness and accommodation of the staff.
Location
9.15
The location is praised in several reviews as being convenient and central.
Room Quality
7.65
Reviews mention that rooms are old and poorly maintained, with issues highlighted.
Amenities
8.15
Amenities like the restaurant are frequently mentioned as good, although some are disappointed by other features.
Value for Money
8.15
Some guests feel the pricing might be a bit high for the accommodations provided.
Food and Beverage
8.65
The food, particularly in the restaurant, received positive comments.
Overall Experience
8.65
General sentiment is good, but with specific security issues raised that could affect future guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Convenient Location
The family-run Hotel Kreuz in Malters, just on the edge of Lucerne, offers easy access to the city center only 10 km away via train.

Comfortable Accommodation
The simply furnished rooms at Hotel Kreuz come with cable TV, private bathrooms, and free WiFi, providing a cozy stay for guests.

Family-Friendly Amenities
Guests can indulge in traditional cuisine at the in-house restaurant while children have a blast at the kid's world equipped with Playstations, a Lego house, and engaging animation programs.

Experience a delightful stay at Hotel Kreuz, where convenience, comfort, and family-friendly amenities await. Book now for an unforgettable experience!

Important information:

The restaurant is closed on Mondays and Tuesdays.

The elevator is in the main building. Persons with a disability are therefore kindly asked to inform the hotel thereof in advance so a room in the main building can be arranged for them.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1038 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
B
Bine • solo_traveller • de
9
2026-09-09 • via Nuitee
7
72SR • solo_traveller • it
8
2026-09-08 • via Nuitee
M
Marcel • extended_group • ch
8
Ein Hotel mit viel Charm und einer guten Küche, gutes und freundliches Personal
Pros:

Abendessen und Morgenessen waren jeweils sehr gut.
Die lage des Hotel ist sehr Zentral und gut zu Fuss ereichbar.
Das Personal ist sehr freundlich und die Qualität des Essen sehr hoch und gut.

Cons:

An die Kirchenglocken muss man sich erst gewöhnen, wenn man dies so nicht kennt.

2026-09-07 • via Nuitee
R
Roger • solo_traveller • ch
8
Gute Adresse für Business-Aufenthalt im Raum Malters.
Pros:

Ich war nicht das erste Mal da, das spricht für sich.

Cons:

Dank der Kirchenglocken kannte ich während der Nacht im Rhythmus einer Viertelstunde die Uhrzeit.

2026-09-07 • via Nuitee
Y
Yigal Y • solo_traveller • il
8
המלון לא מתאים לרגישים לרעש
Pros:

צוות המלון היה מאוד ידידותי והחדרניות ביצעו את עבודתן ביעילות

Cons:

צלצוליהכנסיות כל הלילה לא איפשרו להירדם.

2026-09-07 • via Nuitee
K
Kaushik • family_with_children • dk
10
2026-09-03 • via Nuitee
F
Fatih • family_with_children • tr
10
Worth to stay
Pros:

Family room was quite big and very comfortable beds. Staff was very helpfull. Breakfast was good enough for us. Hotel is very close to main train station.

2026-09-03 • via Nuitee
X
xevi • extended_group • es
10
2026-09-02 • via Nuitee
E
Eveline • couple • ch
8
2026-08-31 • via Nuitee
S
Stijn • couple • nl
7
2026-08-31 • via Nuitee
M
Monica • solo_traveller • ch
9
Pros:

Tutto era in ordine e pulito. Lo staff molto cortese e disponibile.

2026-08-31 • via Nuitee
S
Stefano • solo_traveller • it
7
Carino, ma troppo caro
Pros:

Il parcheggio gratuito

Cons:

Il prezzo troppo elevato, considerando la struttura

2026-08-29 • via Nuitee
G
Germán • family_with_children • es
8
Pros:

El desayuno y las vistas de la terraza

Cons:

Poco aparcamiento

2026-08-27 • via Nuitee
H
Horst • solo_traveller • de
6
Pros:

Ok

Cons:

Die Schalldämmung zum OG

2026-08-27 • via Nuitee
S
Sutapa • extended_group • ie
6
2026-08-26 • via Nuitee
M
Markus • solo_traveller • de
7
2026-08-25 • via Nuitee
W
Wei • extended_group • se
10
a nice room to visit Lucerne
Pros:

excellen breakfast(fresh, large, served to table), free parking, free and perfect public transport/bus to Luzern city(10 meter from hotel, 4xtimes per hour till late night, 20 min journey to city center), very clean room

Cons:

could be nice to have a smal refrigrator in the room

2026-08-25 • via Nuitee
M
Marco • family_with_children • it
8
Pros:

Pulizia, gentilezza del personale, atmosfera familiare. Camera molto spaziosa e funzionale.
Abbiamo riposato bene.

Cons:

Secondo noi il prezzo per una notte è decisamente alto. La nostra camera dava sulla strada principale. Non siamo, però , stati disturbati dai rumori (come temevamo) quanto dal fatto che non si potessero aprire le finestre verso quel lato per avere luce.
Per una notte è andato bene così.

2026-08-25 • via Nuitee
M
Marc • solo_traveller • ch
8
Pros:

oui et très bonne accueil

2026-08-24 • via Nuitee
B
Beat • solo_traveller • ch
10
Pros:

Eigentlich alles, Lage, Essen, Freundlichkeit...
Danke für den tollen Aufenthalt.

2026-08-23 • via Nuitee