Hôtel historique Chez Elsy - Crans-Sapins

Hotels
8.7 (116 reviews)
Rue du Pas-de-l'Ours 48 , Crans-Montana , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Comfortable beds
Cons:
Limited breakfast options
Traffic noise
Aging facilities

Categories

Cleanliness
8.38
Some reviews mention that the hotel is very clean, while others express concerns about aging facilities.
Service
9.35
Overall positive mentions of friendly and accommodating staff.
Location
8.89
Location is a bit outside but accessible; generally well-received.
Room Quality
8.34
Some rooms are described as basic and showing age, affecting overall satisfaction.
Amenities
8.87
Basic amenities noted; some lacking, such as insufficient breakfast options and charging points.
Value for Money
8.33
Pricing was mentioned as high relative to the quality of the room and breakfast.
Food and Beverage
8.38
Breakfast options are simple, with some mismatch to dietary needs.
Overall Experience
9.05
Guests generally enjoyed their stay, highlighting charm and comfort despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:44

Property Description

Charming Mountain Retreat

Scenic Views: Enjoy breathtaking mountain views from the comfort of your own balcony in select rooms.

Convenience at Your Fingertips: Benefit from room service, a concierge service, and complimentary WiFi throughout your stay.

Tranquil Surroundings: Unwind in the peaceful garden, take a stroll on the terrace, and make use of free private parking during your visit.

Ready to experience the perfect blend of comfort and nature at Chez Elsy - Crans-Sapins? Book your stay now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 6 years old to 10 years old stay for CHF 43.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 116 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.05
C
Christoph • solo_traveller • ch
8
2026-07-03 • via Nuitee
C
Corentin • solo_traveller • fr
8
2026-07-03 • via Nuitee
P
Pieter • solo_traveller • nl
5
This is not a hotel
Cons:

This is not really a hotel. There is no staff, except for breakfast. It's more like apartments.
Head pillows were incredibly flat.

2026-07-01 • via Nuitee
E
Eric • couple • fr
8
Séjour à Crans-Montana
Pros:

Facile à trouver - Parking privé - chambre spacieuse - caractère « historique » de l’établissement

Cons:

Des moutons parqués qui bêlent tôt le matin juste en bas des fenêtres (peut-être la saison qui veut ça) - manquent un coffre-fort et un petit réfrigérateur

2026-07-01 • via Nuitee
D
Diletta • solo_traveller • it
5
Pros:

Posizione, pulizia, struttura caratteristica per lo stile

Cons:

Assenza della reception, impossibilità oggettiva di comunicare con qualcuno per esigenze urgenti o info. Riassetto della stanza molto sommario

2026-06-30 • via Nuitee
C
Christina • couple • gr
8
Pros:

The view

2026-06-27 • via Nuitee
Y
Yves • couple • ch
9
Sympa
Pros:

Vue superbe depuis la terrasse de la chambre.
Confiture maison au petit-déjeuner.
Idéal pour fuir la canicule. Propriétaire très arrangeant et personnel sympa.

Cons:

Vu le rapport qualité/prix … rien à redire.

2026-06-23 • via Nuitee
N
Nathalie • couple • fr
8
Très bon service,je recommande vivement!
Pros:

À l’écart de la ville,c’est très agréable!
Hotel vintage très sympa,chambre très propre avec petit balcon vue sur montagnes!

2026-06-22 • via Nuitee
G
Gabrielle • extended_group • ch
10
Séjour parfait
Pros:

L'emplacement et le calme

2026-05-23 • via Nuitee
S
Stefano • couple • ch
9
2026-05-16 • via Nuitee
A
Anton • couple • ru
10
2026-05-07 • via Nuitee
R
ROSY • couple • ch
5
Pros:

Zimmer war sauber.

Cons:

Frühstück war okay.
Die Person, die für das Frühstück zuständig war, war sehr kurz angebunden. Eher unfreundlich.

2026-05-04 • via Nuitee
Y
Yan • solo_traveller • ch
6
环境不错，服务欠佳
Pros:

阳台不错，房间干净

Cons:

热水不充足，淋浴头没有动力
退房时间10:30 太可怕啦…

2026-05-02 • via Nuitee
J
Jean-Michel • solo_traveller • ch
10
Pros:

Très sympathique

Cons:

Rien

2026-04-30 • via Nuitee
J
Jonathan • solo_traveller • ch
8
2026-04-12 • via Nuitee
P
Patrick • couple • ch
8
2026-04-10 • via Nuitee
Y
YurVol • family_with_children • ch
8
Unbeatable value in Crans-Montana
Pros:

Just a short walk from the center, free parking on-site, spotlessly clean room, and a genuinely warm receptionist who also took care of breakfast — a nice personal touch.

Cons:

The breakfast could be a little more varied, but given the price, that's a minor quibble rather than a real complaint.

2026-04-06 • via Nuitee
R
Renata • family_with_children • ch
7
2026-03-29 • via Nuitee
N
Nicole • couple • ch
8
Pros:

La tranquillité du lieu, la propreté et le personnel

Cons:

Ça pourrait être mieux insonorisé, mais en même temps cet hôtel est sympathique par sa simplicité et son style des années 60.

2026-03-29 • via Nuitee
S
Silvio • family_with_children • ch
7
2026-03-29 • via Nuitee