Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options
Some service delays

Categories

Cleanliness
7.01
Several reviews indicate issues with room cleanliness, including dirty rooms and unpleasant odors.
Service
7.98
Mixed reviews about service quality; some staff were noted as friendly, but there were complaints about staff responsiveness.
Location
9.02
Guests appreciated the prime location, near bars and restaurants despite nighttime noise.
Room Quality
7.47
Rooms described as spacious but issues with maintenance and comfort noted.
Amenities
7.5
Basic amenities mentioned; some issues with gym availability and parking arrangements observed.
Value for Money
8.46
Opinions vary, but several guests noted good value relative to the pricing.
Food and Beverage
7.01
Disappointment expressed about breakfast quality and variety, but some enjoyed the buffet.
Overall Experience
7.98
Guests had an overall positive experience but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:37

Property Description

Modern Rooms with Free WiFi

Experience comfort and convenience in our minimalist rooms equipped with a cable TV, desk, and en suite bathroom. Enjoy complimentary toiletries and the luxury of free WiFi during your stay.

Convenient Amenities

Benefit from our 24-hour front desk, luggage storage, and tour desk services. Let us assist you with area recommendations and enjoy the convenience of grocery deliveries for a fee.

Relaxation and Entertainment

Unwind at our full-service bar with a selection of cocktails, beer, and wine, or grab a quick bite at our snack bar. With free coworking facilities available, stay connected and productive throughout your visit.

Book your stay at Santander BGA Hotel for a memorable and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 1631 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 7.98
N
Nalay • extended_group • co
9
2026-05-30 • via Nuitee
O
Oscar • solo_traveller • co
9
2026-05-28 • via Nuitee
R
Remberto Ramos • solo_traveller • co
8
Pros:

Habitación amplia

Cons:

Algo de ruido de la calle

2026-05-28 • via Nuitee
M
Manuel Jacobo • solo_traveller • co
8
2026-05-27 • via Nuitee
S
Sandra • couple • co
10
2026-05-24 • via Nuitee
O
Orlando • couple • co
6
2026-05-23 • via Nuitee
S
Silvana • family_with_children • us
7
Confianza, amabilidad y buena ubicación
Pros:

The staff , excellent service

Cons:

The bed

2026-05-20 • via Nuitee
S
Simon • solo_traveller • cl
8
2026-05-20 • via Nuitee
O
Olga • couple • pr
4
- El acceso al hotel es incómodo, solo tienen escaleras y no hay una rampa para personas con equipaje grande, problemas
2026-05-19 • via Nuitee
A
Alexander • solo_traveller • co
4
Pros:

La ubicación relación a restaurantes es buena

Cons:

Al lado tienen un karaoke que hasta las 2 AM cantan y no dejan dormir, si se busca para descansar esta no es la mejor opcion

2026-05-19 • via Nuitee
O
ospino • solo_traveller • co
9
Pros:

la Comodidad de las camas, amplitúd de los cuartos,

la amabilidad del personal

Cons:

el desayuno, algo pobre.

2026-05-19 • via Nuitee
R
Rafael Armando • solo_traveller • co
8
Pros:

La habitación amplia y con buen aire acondicionado

Cons:

Detalles de limpieza que se deben mejorar y ampliar las opciones en el desayuno

2026-05-16 • via Nuitee
A
Alb • solo_traveller • it
7
2026-05-16 • via Nuitee
K
KELLY • extended_group • co
5
insatisfecha
Pros:

Nada me gusto

Cons:

Estado de la habitacion; desayuno; espacios, cafeteria, personal

2026-05-13 • via Nuitee
O
ospino • solo_traveller • co
8
Pros:

la amplitud de las habitaciones, la calidez de la atencion

Cons:

desayuno con pocas opciones

2026-05-12 • via Nuitee
C
Cortes • extended_group • co
7
No cumplió mis expectativas
Pros:

La ubicación

Cons:

Desayuno muy poca variedad
La habitación olía a guardado y a humedo
Ruido originado por los bares del sector

2026-05-12 • via Nuitee
O
ospino • solo_traveller • co
8
Pros:

atencion del personal, limpieza y aseo, la comodidad y amplitud de las habitaciones

Cons:

el desayuno: pocas opciones

2026-05-12 • via Nuitee
J
Jaimes • solo_traveller • co
10
Mejorar la limpieza de los baños
Pros:

La ubicación, la atención del recepcionista muy atento él.
También la habitación está muy bien

Cons:

En el baño hay cosas x mejorar no estaba del todo limpio en el borde de la llave está negro del mugre debe lavarse bien.

2026-05-11 • via Nuitee
T
Triana Farfan • couple • co
4
Cons:

No hubo agua, el wifi no funcionó, DEMASIADO RUIDO de moto toda la noche.

2026-05-07 • via Nuitee
H
Humberto • family_with_children • co
9
2026-05-04 • via Nuitee