Hotel Il Castagno

Hotels
8.7 (611 reviews)
Via Cantonale , Mugena , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Noisy rooms at times
Issues with room heating

Categories

Cleanliness
8.16
Some guests mentioned a dated bathroom and issues with heating.
Service
9.13
Numerous reviews praised the friendly and helpful staff.
Location
9.17
Guests appreciated the peaceful setting, away from tourist crowds.
Room Quality
8.12
Rooms were generally quiet but some found them small or dated.
Amenities
8.65
Amenities such as breakfast and restaurant quality were positively mentioned.
Value for Money
8.61
The price was frequently highlighted as reasonable given the overall experience.
Food and Beverage
9.16
Multiple reviews focused on the excellent food quality and variety.
Overall Experience
8.63
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:20

Property Description

Idyllic Retreat in Mugena

Modern Comforts: Hotel Il Castagno offers a comfortable stay with amenities like free bikes, a garden, and a shared lounge. The rooms feature a flat-screen TV and a hairdryer for your convenience.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, including Italian, Pizza, and local dishes. Special dietary requests like vegetarian and vegan options are also catered to.

Leisure Activities: Enjoy recreational activities such as table tennis and cycling during your stay. Explore the picturesque surroundings or unwind in the garden terrace.

Book your stay at Hotel Il Castagno for a memorable and relaxing experience in Mugena.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When traveling with pets, please note that an extra charge of 18 CHF per pet applies. All requests are subject to confirmation by the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children from 4 years old to 14 years old stay for CHF 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 611 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
R
Reyners M • solo_traveller • be
10
Pros:

Uiterst verzorgd familiehotel met warm onthaal en erg comfortabele kamers, en uitstekende keuken.

2026-05-30 • via Nuitee
A
Akos • couple • de
9
Sehr angenehmer Aufenthalt bei Zwischenstopp
Pros:

Schöne Lage, ausgezeichnete Küche, freundliches Personal

2026-05-29 • via Nuitee
A
Alexander • family_with_children • de
10
Pros:

Schönes Zimmer, wundervolles Essen und eine schöne Lage mitten im Grünen.

2026-05-29 • via Nuitee
M
Mauro • solo_traveller • it
8
2026-05-28 • via Nuitee
U
Ulrich • couple • ch
8
Wir waren auf einer Weitwandertour und haben dort eine Etappenübernachtung gemacht. Sehr gemütlich und mit gutem Restaur
Pros:

Sehr gemütlich

2026-05-26 • via Nuitee
F
Floris • couple • nl
9
Pros:

Schoon, prachtige locatie, zeer vriendelijke personeel. Mooie kamers.

2026-05-25 • via Nuitee
J
Joris • solo_traveller • nl
9
2026-05-25 • via Nuitee
E
Ernst • solo_traveller • ch
9
Sehr schönes Hotel, ruhige Lage und sympatisches Personal
Pros:

Bei unserem Kurzaufenthalt (2 Nächte) fühlten wir uns rundum sehr wohl.

Cons:

es gibt nichts zu bemängeln

2026-05-25 • via Nuitee
S
Sophie • couple • nl
10
Een heerlijke oase van rust, prachtige tuin en heerlijk eten.
Pros:

Erg mooie en rustige plek waar je onverwacht terechtkomt na zo’n 3 kilometer kronkelweg omhoog de bergen in. Erg vriendelijke en attente eigenaar en bediening.

2026-05-24 • via Nuitee
C
Claude • solo_traveller • ch
8
2026-05-23 • via Nuitee
W
Walter • couple • ch
9
Pros:

Sehr reichhaltiges Frühstück. Sehr schöne Lage. Aufmerksames Personal.

2026-05-23 • via Nuitee
J
Jens • extended_group • ch
9
Pros:

Die Lage des Hotels.
Das sehr freundliche Personal.
Das gute Hotelrestaurant.

2026-05-21 • via Nuitee
L
Ludovic PRUNIER • extended_group • ch
9
2026-05-21 • via Nuitee
A
Adrian • extended_group • ch
8
2026-05-20 • via Nuitee
M
Monica • couple • ch
8
Alto Malcantone
Pros:

Personale gentile. Parcheggio comodo. Il ristorante serve buoni piatti e pizza. Camera pulita e letti comodi.

Cons:

Mi è piaciuto tutto ma mi permetto di consigliare di mettere due bicchieri in bagno (uno a testa) e di potenziare la luce in bagno.

2026-05-18 • via Nuitee
W
Wolf • couple • ch
9
Klassische Schweizer Gastfreundschaft.
2026-05-18 • via Nuitee
Y
Yannick • solo_traveller • at
8
2026-05-18 • via Nuitee
R
Robert • family_with_children • de
9
2026-05-17 • via Nuitee
L
Leslie • couple • ch
10
2026-05-16 • via Nuitee
J
Jürgen • solo_traveller • ch
8
2026-05-13 • via Nuitee