Hotel Il Castagno

Hotels
8.7 (644 reviews)
Via Cantonale , Mugena , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Noisy rooms at times
Issues with room heating

Categories

Cleanliness
8.16
Some guests mentioned a dated bathroom and issues with heating.
Service
9.13
Numerous reviews praised the friendly and helpful staff.
Location
9.17
Guests appreciated the peaceful setting, away from tourist crowds.
Room Quality
8.12
Rooms were generally quiet but some found them small or dated.
Amenities
8.65
Amenities such as breakfast and restaurant quality were positively mentioned.
Value for Money
8.61
The price was frequently highlighted as reasonable given the overall experience.
Food and Beverage
9.16
Multiple reviews focused on the excellent food quality and variety.
Overall Experience
8.63
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:20

Property Description

Idyllic Retreat in Mugena

Modern Comforts: Hotel Il Castagno offers a comfortable stay with amenities like free bikes, a garden, and a shared lounge. The rooms feature a flat-screen TV and a hairdryer for your convenience.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, including Italian, Pizza, and local dishes. Special dietary requests like vegetarian and vegan options are also catered to.

Leisure Activities: Enjoy recreational activities such as table tennis and cycling during your stay. Explore the picturesque surroundings or unwind in the garden terrace.

Book your stay at Hotel Il Castagno for a memorable and relaxing experience in Mugena.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When travelling with pets, please note that an extra charge of CHF 18 per pet applies. All requests are subject to confirmation by the property.

Please note that check-in for Double Room - Annex is at Hotel Il Castagno, 750 metres from the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children from 4 years old to 14 years old stay for CHF 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 644 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
D
Davide • solo_traveller • ch
8
2026-07-24 • via Nuitee
E
Ellis • family_with_children • nl
10
2026-07-24 • via Nuitee
F
Fatemeh • family_with_children • se
8
2026-07-24 • via Nuitee
F
Frascadore Ernestina • solo_traveller • it
9
2026-07-22 • via Nuitee
M
Marieke • family_with_children • nl
8
Prettig verblijf, aardige mensen, goed restaurant!
Pros:

Restaurant, fijne bedden en personeel

Cons:

Warm op de kamer

2026-07-21 • via Nuitee
K
Kviper_gt4rs • solo_traveller • ch
10
Pros:

L hotel très beau et calme , et personnel super

Cons:

Rien

2026-07-21 • via Nuitee
J
Johan • couple • nl
10
Geweldig
Pros:

Prima locatie , netjes,zuiver en heerlijk eten.

2026-07-20 • via Nuitee
A
Albert Hartmann • solo_traveller • ch
9
2026-07-20 • via Nuitee
A
Athanasios • solo_traveller • be
10
2026-07-18 • via Nuitee
K
Katalin • couple • ch
10
Ein rundum gelungener Aufenthalt mit herzlicher Gastfreundschaft – wir kommen gerne wieder!
Pros:

Wir waren bereits vor 10 Jahren hier und damals wie heute sehr zufrieden. Das Personal ist ausgesprochen freundlich und herzlich. Die Pizza und das Frühstück waren sehr lecker. Das Zimmer war sauber, die Betten sehr bequem und wir haben uns rundum wohlgefühlt. Alles war einfach magnifico! Wir kommen sehr gerne wieder.

Cons:

Es gibt eigentlich nichts zu beanstanden. Wir waren mit allem sehr zufrieden.

2026-07-17 • via Nuitee
M
Manon • extended_group • ch
10
Note 6+! Ich würde definitiv wiederkommen und die Unterkunft weiterenpfehlen
Pros:

Total saubere Anlage, grosser Parkplatz und schöner gepflegter Garten. Das Restaurant bietet eine tolle Menukarte und wir von Reisenden wie von Lokals gleichermassen geschätzt. Sauberkeit der Zimmer und Badezimmer absolut perfekt und Frühstück hervorragend.

Cons:

Nicht gefallen wäre total übertrieben, aber vielleicht als Anmerkung für heisse Sommertage wäre eine leichtere Decke toll.

2026-07-16 • via Nuitee
W
Weghorn • couple • de
8
sehr gut
2026-07-13 • via Nuitee
S
Stefan Rüdiger • solo_traveller • ch
10
Pros:

Es wahr Fantastisch rundherum

2026-07-12 • via Nuitee
L
liesbeth • solo_traveller • nl
10
Pros:

Heerlijk locaal hotel. Persoonlijke bediening en mensen met hart en liefde voor hun bedrijf.

Cons:

Het was warm geen airco wel ventilator.

2026-07-12 • via Nuitee
E
Eva • couple • de
9
Sehr zu empfehlen!
Pros:

Wir sind sehr herzlich empfangen worden. Schönes, sehr sauberes Zimmer. Das Dinner hat ausgezeichnet geschmeckt. Nachts sehr ruhig. Sehr gutes Frühstück mit vorzüglichem Kaffee.

Cons:

Da z.Zt. sehr hohe Temperaturen herrschen, hat uns ein wenig die Klimaanlage gefehlt - es gab nur einen Ventilator. Dieses ist aber nur ein vorübergehendes Manko.

2026-07-12 • via Nuitee
E
Eirik • family_with_children • no
8
2026-07-11 • via Nuitee
A
Audrey • couple • fr
10
Un très bon séjour
Pros:

Le lieu est très apaisant

Cons:

Rien tout était parfait

2026-07-11 • via Nuitee
F
Filippo • solo_traveller • it
10
2026-07-09 • via Nuitee
D
Daniela • solo_traveller • it
9
Luogo immerso nella natura
Pros:

La posizione e lo staff

2026-07-08 • via Nuitee
J
Jennifer • solo_traveller • es
10
Pros:

El lugar , la comida y la gente agradable

2026-07-06 • via Nuitee