Hotel Il Castagno

Hotels
8.7 (633 reviews)
Via Cantonale , Mugena , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Noisy rooms at times
Issues with room heating

Categories

Cleanliness
8.16
Some guests mentioned a dated bathroom and issues with heating.
Service
9.13
Numerous reviews praised the friendly and helpful staff.
Location
9.17
Guests appreciated the peaceful setting, away from tourist crowds.
Room Quality
8.12
Rooms were generally quiet but some found them small or dated.
Amenities
8.65
Amenities such as breakfast and restaurant quality were positively mentioned.
Value for Money
8.61
The price was frequently highlighted as reasonable given the overall experience.
Food and Beverage
9.16
Multiple reviews focused on the excellent food quality and variety.
Overall Experience
8.63
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:20

Property Description

Idyllic Retreat in Mugena

Modern Comforts: Hotel Il Castagno offers a comfortable stay with amenities like free bikes, a garden, and a shared lounge. The rooms feature a flat-screen TV and a hairdryer for your convenience.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, including Italian, Pizza, and local dishes. Special dietary requests like vegetarian and vegan options are also catered to.

Leisure Activities: Enjoy recreational activities such as table tennis and cycling during your stay. Explore the picturesque surroundings or unwind in the garden terrace.

Book your stay at Hotel Il Castagno for a memorable and relaxing experience in Mugena.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When travelling with pets, please note that an extra charge of CHF 18 per pet applies. All requests are subject to confirmation by the property.

Please note that check-in for Double Room - Annex is at Hotel Il Castagno, 750 metres from the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children from 4 years old to 14 years old stay for CHF 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 633 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
E
Eleni • family_with_children • ch
8
Pros:

Sehr angenehme Atmosphäre, nettes Personal, gute Küche
wunderschön gelegen inmitten Kastanienwälder

Cons:

Rasenroboter lief die Nacht über und machte Lärm (Defekt?)
von Zeit zu Zeit lief eine Maschine? oder sowas und rumpelte ....

2026-07-03 • via Nuitee
R
Rudolf • solo_traveller • nl
9
Pros:

Ligging van de lokatie is perfekt

Cons:

NIETS

2026-06-28 • via Nuitee
V
Valentina • solo_traveller • it
10
Luogo di pace a due passi da Lugano
Pros:

La struttura è ubicata in un luogo tranquillissimo, immersa nella natura a due passi da Lugano. Un luogo di pace. Si mangia benissimo e le stanze sono di una pulizia che riempie il cuore di gioia. Tutto perfetto!

2026-06-28 • via Nuitee
C
Claudia • couple • de
8
Pros:

Das Personal war extrem freundlich und obwohl wir erst spät angereist sind, hat man uns herzlich willkommen geheissen und etwas zu Essen und Trinken angeboten, obwohl sonst nicht mehr viel los war. Sehr ruhig und idyllisch gelegen.

2026-06-26 • via Nuitee
E
Estella • couple • ch
9
2026-06-25 • via Nuitee
G
Gizem • couple • de
10
Pros:

leckeres Frühstück, sehr ruhige Lage zum Entspannen und sehr freundliches Personal! Nur zum empfehlen!

Cons:

-

2026-06-25 • via Nuitee
Z
Zoltan • solo_traveller • hu
10
Pros:

The scenic location is beautiful, the room was very comfortable.

2026-06-23 • via Nuitee
M
Melissa • solo_traveller • ch
9
2026-06-22 • via Nuitee
N
Natasha • couple • gb
8
2026-06-22 • via Nuitee
O
Oliver • solo_traveller • ch
10
2026-06-21 • via Nuitee
A
Angela & Simon • couple • ch
8
2026-06-21 • via Nuitee
G
Giuseppe • couple • it
9
Bellissimo posto
Pros:

Bellissimo posto, ottima colazione, personale/proprietari gentilissimi

2026-06-19 • via Nuitee
A
Alexandra • couple • fr
9
Pros:

Great staff, great pizza, great breakfast, great service

2026-06-19 • via Nuitee
J
J. • solo_traveller • nl
9
Pros:

Heel vriendelijk personeel. Het ontbijt was goed en het restaurant uitstekend!
De locatie is prachtig. Weg er naar toe is uitdagend maar goed te doen.

Cons:

Niets

2026-06-18 • via Nuitee
B
Bocci • solo_traveller • it
9
2026-06-16 • via Nuitee
M
Martin • couple • ch
7
2026-06-11 • via Nuitee
P
Paride • solo_traveller • it
8
Bene
Pros:

Colazione molto ricca di proposte fresche calde dolci e salate. Stanza molto accogliente e letto comodissimo.bagno grande.

Cons:

Non ci sta aria condizionata ma solo un ventilatore. Vicino alla stanza ci stava un impianto di qualcosa che ogni ora partiva e faceva rumore fastidioso anche in stanza, ma Solo di giorno. Ristorante buono ma prezzi eccessivi.

2026-06-11 • via Nuitee
S
Stefano • solo_traveller • it
10
2026-06-09 • via Nuitee
P
Pavel • solo_traveller • ee
10
Pros:

Charming hotel and restaurant, very welcoming staff that made my stay memorable. excellent location for some pre-alps hiking nearby.

2026-06-09 • via Nuitee
M
Marian • couple • nl
10
Super, voor herhaling vatbaar
Pros:

Fijne schone kamer, lekker bed, restaurant was top, heel vriendelijk personeel.

2026-06-07 • via Nuitee