Hotel Salento Mirador

Hotels
8.7 (1180 reviews)
Carrera 7 # 4 - 23 , Salento , co

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast options
Cons:
Rooms lack windows
Noise issues
Cleanliness inconsistencies

Categories

Cleanliness
8.34
Several reviews mentioned inconsistency in cleanliness, with some issues related to bathroom amenities and maintenance.
Service
9.31
Positive sentiments highlighted the friendliness and helpfulness of the staff throughout the stay.
Location
9.35
Frequent praise was given for the hotel's central location and proximity to various attractions.
Room Quality
7.8
Rooms lacked windows and sound insulation, impacting the overall quality of the stay.
Amenities
8.33
Amenities were deemed satisfactory, though some guests suggested improvements like better heat and additional facilities.
Value for Money
8.79
Mixed feedback; while some appreciated the value, others felt it could be improved given certain inconveniences.
Food and Beverage
8.84
Breakfast options received high marks, with many guests enjoying the quality and location of the dining area.
Overall Experience
8.81
Overall enjoyment of the stay was good, with noted areas for improvement but a generally positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:42

Property Description

Terrace with Scenic Views
Hotel Salento Mirador offers a picturesque setting with a terrace overlooking the city, providing guests with a perfect spot to unwind and enjoy the stunning views.

Comfortable Rooms with City Views
The rooms at Hotel Salento Mirador are designed for comfort and relaxation, with some offering city views. Each room features a private bathroom, shower, and free toiletries, ensuring a pleasant stay for every guest.

Delicious Breakfast Options
Start your day right with a choice of à la carte, continental, or American breakfast at the hotel. Enjoy a delicious meal before heading out to explore the nearby attractions.

Book your stay at Hotel Salento Mirador now and experience a relaxing getaway with excellent amenities and beautiful surroundings.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1180 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
A
Angelica • family_with_children • co
5
Muy buen hotel, pero la atención al cliente debe mejorar
Pros:

Las instalaciones y la vista del hotel en la parte trasera son muy bonitas, el desayuno es delicioso.

Cons:

Lamentablemente, la atención en recepción dañó por completo nuestra impresión.
La recepcionista que se identificó como Andrea Pérez nos atendió con muy mala actitud desde nuestra llegada. Al hacer el check-out salimos aproximadamente 45 minutos después del horario establecido y nos cobraron el cargo correspondiente. Entiendo y respeto las políticas del hotel; mi inconformidad no es por el cobro, sino por la forma en que fuimos tratados.
Cuando le comenté que era la primera vez que me cobraban por un retraso tan corto y que, estando de vacaciones, uno espera un trato amable, su respuesta fue: “Ojalá en su siguiente hospedaje la hospeden gratis”. Considero que fue un comentario irrespetuoso, poco profesional y totalmente fuera de lugar.
Las reglas pueden aplicarse con amabilidad y respeto. Es una lástima que la actitud de una sola persona haya opacado una estadía que, por todo lo demás, fue muy buena. Ojalá la administración del hotel revise este tipo de situaciones y tome las medidas necesarias, porque la calidad de la atención al cliente debería estar al mismo nivel de las excelentes instalaciones que ofrecen.

2026-07-04 • via Nuitee
C
Christina • couple • gb
7
Great location but hotel a bit dated
Pros:

The location was brilliant. It was super central in Salento and very close to the place where you can pick up a jeep (Willy). The bed and shower were good enough.

The breakfast was lovely, with nice options and a beautiful view from the terrace.

Cons:

The soundproofing was so bad that we were kept awake at night and awoken early each day - it felt like we could hear every single noise in the whole hotel, including hammering at 10-11pm one night.

The facilities could do with an upgrade, for example the extractor fan in our bathroom was so loud that you literally couldn’t hear yourself speak.

2026-07-04 • via Nuitee
W
Wanessa • couple • br
9
2026-07-03 • via Nuitee
W
Wanessa • couple • br
9
Pros:

A vista e a localização são espetaculares

2026-07-03 • via Nuitee
J
Jaime • solo_traveller • co
10
Pros:

Bien

Cons:

Todo bien

2026-07-02 • via Nuitee
S
Sofie • solo_traveller • be
8
Pros:

Good location in Salento, friendly staff. Possible to eat breakfast outside with a view on the mountains.

Cons:

One room had a window to the patio where breakfast is served so noise from breakfast prep early in the morning and not able to open the curtains because other guest could look into the room.

2026-07-02 • via Nuitee
J
Jaime • solo_traveller • co
9
Pros:

Bien

Cons:

Todo bien

2026-07-02 • via Nuitee
J
Judith • couple • es
9
Buenas vistas para desayunar
Pros:

Buena ubicación.
Camas cómodas.
Tienes diferentes opciones de desayuno.
Vistas.

Cons:

Baño pequeño.

2026-07-01 • via Nuitee
A
Andrés Felipe • solo_traveller • co
10
Excelente estadia
Pros:

La atención del hotel

Cons:

Todo estuvo bien

2026-06-30 • via Nuitee
V
Vanessa • couple • de
10
2026-06-30 • via Nuitee
A
Angel • couple • es
10
2026-06-28 • via Nuitee
S
Sofia • solo_traveller • es
10
2026-06-28 • via Nuitee
S
Stuart • solo_traveller • co
9
Pros:

La ubicacion, la vista de las montañas.

2026-06-28 • via Nuitee
R
Ronald • couple • pe
10
Un buen desayuno con una vista estupenda!
Pros:

La vista desde el comedor. Desayunos muy bueno con una vista increíble del valle.

Cons:

Que la habitación no tenía ventana.

2026-06-27 • via Nuitee
M
Maria Luisa ml • solo_traveller • es
9
Pros:

La ubicacion y las vistas

Cons:

El baño era muy pequeño y se salía el agua de la ducha

2026-06-24 • via Nuitee
V
Vannick • couple • ca
8
2026-06-23 • via Nuitee
I
Isabel • solo_traveller • es
7
Pros:

La ubicación, las vistas, la limpieza y comodidad de la cama

Cons:

Las personas de recepción no son muy amables,ni serviciales. Apenas te saludan. Ni adiós dijeron.

2026-06-22 • via Nuitee
C
camilovawa • solo_traveller • co
10
2026-06-20 • via Nuitee
M
Martina • couple • it
8
Ottima posizione a Salento
Pros:

Posizione

Cons:

Lavori in corso durante il soggiorno

2026-06-20 • via Nuitee
G
Giselle • solo_traveller • co
5
Cons:

Mucho ruido en la habitación que me asignaron ya que estaba al lado del restaurante y el ruido era desde las 6am y no logré descansar.

2026-06-20 • via Nuitee