Hotel Alcazar

Hotels
7.7 (172 reviews)
Calle 49 no. 53-40 , Medellín , CO

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Pets allowed
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good service from staff
Central location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
3.94
Many complaints about dirty rooms, cockroaches, and unclean bedding.
Service
8.91
Positive feedback on the helpfulness of staff, particularly the receptionist.
Location
9.45
Central location with easy access to amenities.
Room Quality
5.9
Mixed comments; some rooms uncomfortable and noisy.
Amenities
7.93
Basic amenities noted; cleanliness issues affected overall perception.
Value for Money
8.89
Affordable price point, but unexpected tax charges noted.
Food and Beverage
7.94
Food options not mentioned in reviews.
Overall Experience
8.61
Overall experience mixed due to recurring hygiene issues and customer service problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:23

Property Description

Central Location
Hotel Alcazar, conveniently located in the heart of Medellín, offers easy access to popular parks and attractions such as El Poblado Park and Lleras Park, making it an ideal choice for travelers looking to explore the city.

Convenient Amenities
Guests can enjoy a range of amenities including a 24-hour front desk, shuttle service, and a shared lounge, ensuring a comfortable and hassle-free stay. The free WiFi throughout the property allows guests to stay connected during their visit.

Nearby Attractions
With key points of interest like Plaza de Toros La Macarena and Berrio Park within close proximity, Hotel Alcazar provides the perfect base for guests to immerse themselves in the vibrant culture and attractions of Medellín.

Book your stay at Hotel Alcazar now and experience convenience and comfort in the heart of Medellín!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 172 reviews
Cleanliness: 3.94
Service: 8.91
Location: 9.45
Room Quality: 5.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.61
G
Gonzalo • solo_traveller • ar
8
Pros:

Cerca de todo, fácil acceso, para estadias cortas es perfecto. Volveria à usarlo

2026-09-19 • via Nuitee
D
Dogni Soler • solo_traveller • co
9
2026-09-14 • via Nuitee
D
Dogni Soler • solo_traveller • co
9
2026-09-14 • via Nuitee
D
David • solo_traveller • co
10
2026-09-13 • via Nuitee
C
Carlos Cañon • solo_traveller • co
10
Pros:

Limpieza, Servicio 24 horas, buena atención

2026-09-12 • via Nuitee
N
Nestor • solo_traveller • co
7
2026-09-11 • via Nuitee
V
Vargas Falla • couple • co
6
Aceptable, pero no volveria
Pros:

El alohamiento es aceptable

Cons:

Me entregaron a las 6pm

2026-09-10 • via Nuitee
L
LUIS • family_with_children • co
10
2026-09-10 • via Nuitee
V
Valentina • solo_traveller • co
8
2026-09-09 • via Nuitee
G
Galvis • solo_traveller • co
10
2026-09-08 • via Nuitee
A
adriana • extended_group • co
10
Muy agradable
Pros:

La ubicación es excelente muy cerca a la salida de la maratón, para visitar sitios turísticos y hacer compras, las instalaciones son agradables, el servicio del personal muy bueno las chicas de recepción son unos amores.

Cons:

Que no tiene parqueadero de pronto pueden hacer convenio con alguno cerca

2026-09-08 • via Nuitee
A
adriana • solo_traveller • co
10
2026-09-08 • via Nuitee
D
Danilo • couple • co
1
2026-09-05 • via Nuitee
M
Martha yolanda • solo_traveller • co
4
2026-08-18 • via Nuitee
D
Dogni Soler • solo_traveller • co
8
2026-08-17 • via Nuitee
K
Ken • solo_traveller • ca
3
Wish I paid a bit more and went elsewhere.
Pros:

Nothing

Cons:

The area is horrible. Just walk outside and there’s drug addicts smoking crack and meth everywhere. As well as whores everywhere. Although the staff were great and very helpful; the room was not very clean. Long black hairs and what looks to be boogers on walls and ceiling.

2026-08-17 • via Nuitee
R
Rojas Garibello • solo_traveller • co
2
Pros:

Nada

Cons:

Limpieza, asistencia del personal y ubicación

2026-08-12 • via Nuitee
M
Mario • solo_traveller • pt
6
Pros:

Relativamente perto da praça Botero e de estação de metro

Cons:

Ruído dos outros hóspedes, com música e conversa a altas horas e de ter que trocar de quarto, pois o primeiro nem algunas vidraças tinha

2026-08-12 • via Nuitee
L
Leiner Jose • couple • co
6
Agradable
Pros:

El lugar donde está ubicado, cerca del centro

Cons:

Había uno que otro mosquito por ahí volando y sería bueno también que tuviese aire acondicionado la habitaciones

2026-08-11 • via Nuitee
R
Rodrigo • couple • us
10
Pros:

Excelentes el personal se portó bien con mis mascotas ! Todo muy en orden ! Execelente ubicación.

2026-08-11 • via Nuitee