Hotel Schwarzsee

Hotels
8.4 (359 reviews)
Klein Matterhorn , Zermatt , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food options
Cons:
Dated room quality
High prices
Cleanliness issues noted

Categories

Cleanliness
8.23
Mixed sentiments about cleanliness; some reviews mentioned a need for improvement.
Service
9.2
Overall, the service is described very positively with friendly and helpful staff.
Location
9.24
Consistently praised for its exceptional location near Matterhorn.
Room Quality
7.69
Some reviews described the rooms as dated and lacking in quality.
Amenities
7.72
Amenities are considered basic but functional; improvement noted.
Value for Money
8.18
Some value concerns due to high prices but generally seen as reasonable.
Food and Beverage
8.23
Mixed reviews regarding food quality; some meals praised, others noted issues.
Overall Experience
8.7
Overall a positive experience, though with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:39

Property Description

Breathtaking Alpine Views
Hotel Schwarzsee, situated at 2583 metres altitude, offers stunning vistas of the Valais Alps and convenient ski-to-door access to the Matterhorn Glacier Paradise Ski Area. The nearby Schwarzsee Gondola Lift provides easy transportation for guests.

Comfortable Accommodation Options
Guests can enjoy free WiFi throughout the hotel and choose between rooms with private or shared bathrooms. Select rooms even feature a balcony with picturesque views of the Matterhorn or Zermatt, ensuring a memorable stay.

Delightful Dining and Relaxation
Start your day with a delicious buffet breakfast made from fresh ingredients. The hotel's restaurant offers a diverse menu of international and traditional dishes. After a day of activities, unwind on the terrace or socialize at the hotel bar.

Ready to experience the charm of Hotel Schwarzsee? Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that Hotel Schwarzsee is only reachable with the gondola elevators from Zermatt to Schwarzsee via Furi (or by a 2.5 hour walk in the summer). The last gondola leaves Zermatt at 15:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 359 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
T
TOSHIYUKI • solo_traveller • jp
10
Pros:

マッターホルンが間近に見られて良いです。
マーモットやシュタインボックも見られました。
トロッケナーシュテックからマッターホルングレッシャートレイルの帰着地として宿泊しました。
マッターホルンに登る人も見えます。

Cons:

移動時に天気が悪いと最悪です。ゴンドラが止まるほどの天候になると移動できなくなります。

2026-07-25 • via Nuitee
A
Alexandra • solo_traveller • ch
10
Friendly staff, delicious food and amazing view of the Matterhorn
Pros:

Super friendly staff, delicious food and pets are welcome

2026-07-23 • via Nuitee
S
Sophie • family_with_children • ch
8
Pros:

L'emplacement, l'amabilité du personnel. Le buffet du petit déjeuner.

2026-07-23 • via Nuitee
T
TOMINAGA • solo_traveller • jp
10
2026-07-23 • via Nuitee
A
Angela • solo_traveller • ch
6
Gute Lage, Führung des Hotels minimalistisch
Pros:

Lage, d.h. berhalb von Zermatt, am Fuss des Matterhorns und damit ausserhalb des Jubel-Trubels, umfangreiches Frphstück, freundlicher „Mädchen für alles“

Cons:

Man spürt, dass es minimalistisch geführt wird (1 Mann für Reception und Restaurant, 1 Koch) und eigentlich einer Überholung bedarf, überall sind Zeichen des langsamen Verfalls(kaputte, verbrauchte Einrichtung, Löcher im Bettleintuch) und man hat das Gefühl, jetzt wird einfach noch das Letzte herausgeholt, was möglich ist (man fragt sich, wer hier denn der Besitzer ist…). Das Essen kommt aus der Tiefkühltrue (Schweinsscnitzel mit Pommes), ist trocken und zäh und der Salat, mit VIEL Mayonnaise, kommt aus dem Glas. - Keine wirklich gute Reklame für - vor allem - Ausländer, die da sind… Keine wirklich „Schweizerische“ Qualität… was sich das ältere asiatische Ehepaar wohl gedacht hat??

2026-07-19 • via Nuitee
P
Peter • couple • ch
7
Ideal für Wanderungen nahe am Matterhorn
Pros:

Super reichhaltiges Frühstück

Cons:

Abendessen war ok, aber nicht hervorragend
Wasser ab dem Hahn nicht trinkbar

2026-07-09 • via Nuitee
I
Inagaki • couple • jp
10
過去最高の宿泊
Pros:

店員さんがフレンドリー
料理も美味しい

Cons:

ない

2026-07-09 • via Nuitee
P
PASCALE • solo_traveller • lu
9
2026-07-09 • via Nuitee
M
Marc • extended_group • de
9
2026-05-29 • via Nuitee
C
Covitti • couple • it
5
2026-05-24 • via Nuitee
M
Marianne • solo_traveller • nl
9
Pros:

Het uitzicht, vanuit je bed zicht op de Matterhorn. Een hele speciale plek om te overnachten. Geweldig!!

Cons:

Niets.

2026-05-09 • via Nuitee
G
Giovanni • family_with_children • it
6
Pros:

La posizione spettacolare con vista su Zermatt

Cons:

La cena / colazione

2026-05-03 • via Nuitee
M
mark • family_with_children • nl
8
Pros:

Amazing location

Cons:

Food was better in prior years

2026-05-03 • via Nuitee
R
Raquel • extended_group • ch
10
2026-05-01 • via Nuitee
L
Larissa • solo_traveller • us
10
Definitely will be back!
Pros:

The location is amazing!
The dinner was really good!

Cons:

The only way to get to the hotel is by gondola.
I missed the last gondola my first night in town.
There should be a memo in the big bold letters on booking engine warning travelers about that.

2026-04-27 • via Nuitee
B
buscaglia • extended_group • ch
9
2026-04-12 • via Nuitee
J
Jörg • couple • ch
10
Wahnsinn 🤩🚠⛷️
Pros:

Die Lage, die Aussicht 🏆

Cons:

Nix negatives zu berichten

2026-04-04 • via Nuitee
D
Deborah • couple • it
8
Pros:

Posizione

2026-04-03 • via Nuitee
M
Markus • solo_traveller • de
8
2026-03-31 • via Nuitee
S
Schmid • family_with_children • de
10
Pros:

Personal essen Lage

Cons:

Nichts

2026-03-15 • via Nuitee