Hotel Schwarzsee

Hotels
8.4 (372 reviews)
Klein Matterhorn , Zermatt , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food options
Cons:
Dated room quality
High prices
Cleanliness issues noted

Categories

Cleanliness
8.23
Mixed sentiments about cleanliness; some reviews mentioned a need for improvement.
Service
9.2
Overall, the service is described very positively with friendly and helpful staff.
Location
9.24
Consistently praised for its exceptional location near Matterhorn.
Room Quality
7.69
Some reviews described the rooms as dated and lacking in quality.
Amenities
7.72
Amenities are considered basic but functional; improvement noted.
Value for Money
8.18
Some value concerns due to high prices but generally seen as reasonable.
Food and Beverage
8.23
Mixed reviews regarding food quality; some meals praised, others noted issues.
Overall Experience
8.7
Overall a positive experience, though with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:39

Property Description

Breathtaking Alpine Views
Hotel Schwarzsee, situated at 2583 metres altitude, offers stunning vistas of the Valais Alps and convenient ski-to-door access to the Matterhorn Glacier Paradise Ski Area. The nearby Schwarzsee Gondola Lift provides easy transportation for guests.

Comfortable Accommodation Options
Guests can enjoy free WiFi throughout the hotel and choose between rooms with private or shared bathrooms. Select rooms even feature a balcony with picturesque views of the Matterhorn or Zermatt, ensuring a memorable stay.

Delightful Dining and Relaxation
Start your day with a delicious buffet breakfast made from fresh ingredients. The hotel's restaurant offers a diverse menu of international and traditional dishes. After a day of activities, unwind on the terrace or socialize at the hotel bar.

Ready to experience the charm of Hotel Schwarzsee? Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that Hotel Schwarzsee is only reachable with the gondola elevators from Zermatt to Schwarzsee via Furi (or by a 2.5 hour walk in the summer). The last gondola leaves Zermatt at 15:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 372 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
M
Michelle • couple • nl
9
2026-09-19 • via Nuitee
宮崎時子 • couple • jp
6
山小屋での一泊
Pros:

レストランの食事が良かった。早く着いたので荷物をあずかってもらえた。シャワーとトイレが部屋外なのが戸惑った

Cons:

天気がもうひとつだったのが残念でした

2026-09-06 • via Nuitee
A
Akiko • couple • jp
9
2026-09-05 • via Nuitee
D
Daria • family_with_children • us
10
2026-09-01 • via Nuitee
M
Marcel • solo_traveller • cz
10
2026-08-30 • via Nuitee
M
Margrete • couple • de
10
Mega
Pros:

Die Lage ist atemberaubend
Wenn abends die Gondeln eingefahren werden gibt es nichts außer das Matterhorn und die Sterne
Personal Mega nett und essen am Abend durchaus lecker und das Frühstück sehr liebevoll
Vielen Dank immer wieder

Cons:

Nichts es ist so wie es sein muss

2026-08-29 • via Nuitee
M
Marco • couple • ch
8
2026-08-28 • via Nuitee
T
Tomas • solo_traveller • lt
10
2026-08-26 • via Nuitee
J
Jean-François • couple • ch
8
2026-08-25 • via Nuitee
D
Daniel • extended_group • ch
9
Breithorn
Pros:

gutes Frühstück, geeigneter Ausgangspunkt für die Wanderung zur Hörnlihütte und zur Besteigung des Breithorns, preisgünstige Variante zur Übernachtung in Zermatt, Gondelbahn direkt vor dem Hotel

Cons:

nichts

2026-08-24 • via Nuitee
K
Kirstyn • couple • no
10
2026-08-16 • via Nuitee
K
Kirstyn • solo_traveller • no
10
2026-08-16 • via Nuitee
R
Rune • solo_traveller • no
10
2026-08-14 • via Nuitee
C
Cristina • couple • es
7
Hotel con vistas maravillosas
Pros:

Ubicación de ensueño!
La amabilidad del personal , en especial el chico de granada🤩

Cons:

Mobiliario anticuado en las habitaciones, poca variedad en el desayuno y no reponían, no tenían tostadora de pan

2026-08-13 • via Nuitee
S
Samuel • solo_traveller • ch
8
Pros:

Sehr schön und komfortabel für so weit oben. Nachtessen und Frühstück ist inklusive. Bergbahn kostet extra. Sehr empfehlenswert.

Cons:

nichts

2026-08-13 • via Nuitee
A
Andrew • solo_traveller • us
5
Pros:

Location

Cons:

Dinner was very disappointing. Quite pathetic. Over cooked schnitzel, with runny mash potato, with coleslaw. Dessert was a rather dry carrot cake. For the overnight price, bad value too.

2026-08-12 • via Nuitee
V
Valentina • solo_traveller • ch
9
Pros:

Super nahe an der Wanderroute, unkompliziert, einfach.

Cons:

Frühstück um 7.30 Uhr ist für Wanderer etwas spät.

2026-08-09 • via Nuitee
C
cicine15 • solo_traveller • ch
10
Pros:

L'hôtel est accueillant, confortable, le personnel agréable et la vue magnifique !!

2026-08-07 • via Nuitee
H
heidi • couple • ch
10
Pros:

Wunderbare Lage, aussergewöhnlich freundliches Personal!

2026-08-07 • via Nuitee
Мельник • solo_traveller • ua
10
2026-08-05 • via Nuitee