Hotel Santa Sofia

Hotels
8.1 (177 reviews)
Serrano 1211 , Concepción , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Kind staff
Good value for money
Tasty breakfast
Cons:
Small rooms
Cleanliness issues
Location safety concerns

Categories

Cleanliness
7.43
Feedback indicated some issues with room odor and overall cleanliness.
Service
8.9
Most comments praised the staff for their kindness and willingness to help.
Location
7.94
Location received mixed reviews, with some concerns about safety.
Room Quality
6.89
Several mentions of rooms being cramped and uncomfortable.
Amenities
8.42
Amenities acknowledged positively, benefiting from breakfast and basic needs.
Value for Money
8.88
Guests generally found the price to be reasonable for what was offered.
Food and Beverage
7.93
Food quality was highlighted positively, but some critiques on breakfast variety.
Overall Experience
8.4
Overall sentiments indicate decent experiences with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:28

Property Description

Prime Location in Concepción
Hotel Santa Sofia, ideally situated within proximity to major universities and stadiums, offers a comfortable stay with modern amenities.

Convenient Services
Guests can enjoy complimentary WiFi, private parking, and a welcoming shared lounge. The 24-hour front desk, concierge service, and luggage storage ensure a hassle-free experience.

Comfortable Accommodations
Each room is equipped with a desk, flat-screen TV, and a private bathroom. The cozy bed with quality linens guarantees a restful night's sleep.

Plan your stay at Hotel Santa Sofia for a seamless blend of convenience and comfort.

Important information:

All Chilean citizens, resident foreigners and foreigners must pay an additional fee (IVA) of 19%. Rates and additional fees must be paid in local currency.
This additional fee (IVA) is not included in the hotel rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 177 reviews
Cleanliness: 7.43
Service: 8.9
Location: 7.94
Room Quality: 6.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 8.4
P
puga nuñez • solo_traveller • cl
7
2026-06-17 • via Nuitee
N
Nelson • solo_traveller • cl
10
Pros:

Todo okay

2026-06-16 • via Nuitee
G
garay • solo_traveller • cl
8
2026-06-01 • via Nuitee
E
Erick Nelson • solo_traveller • cl
1
Pros:

????

Cons:

o que no me gusto que al ultimo minuto avisa que no hay estacionamiento

2026-05-31 • via Nuitee
D
Diana • family_with_children • cl
7
Pros:

La atención nos dejaron guardar cosas antes de la hora del check-in

Cons:

La opción del desayuno por ese precio me he quedado en mejores hoteles en Santiago con desayuno mejor

2026-05-31 • via Nuitee
E
Edgardo • solo_traveller • cl
5
2026-05-28 • via Nuitee
D
Daviu Rojas • couple • cl
1
Mediocre
Pros:

Nada

Cons:

La recepcionista muy poco amable , me hizo abrir el portón para sacar el auto de mala forma , no escucho mi crítica constructiva como pasajero , el desayunos deficiente

2026-05-20 • via Nuitee
J
Jorge • solo_traveller • cl
10
2026-05-18 • via Nuitee
A
Alejandra • solo_traveller • cl
10
2026-05-16 • via Nuitee
F
Francisco • solo_traveller • cl
6
Pros:

La ubicacion

Cons:

El baño se mojaba producto del uso del sanitario y ducha

2026-05-14 • via Nuitee
R
Rolando • solo_traveller • cl
10
Buen estadia
Pros:

Ubicación excelente, buen precio calidad, personal muy amable

2026-05-11 • via Nuitee
C
Cecilia • family_with_children • cl
5
Pros:

Fue fácil llegar

Cons:

el estacionamiento, ya queda en otro pasaje el vehículo

2026-05-11 • via Nuitee
F
FERNANDO • couple • cl
8
Muy bueno
Pros:

Sector tranquilo, estacionamiento seguro, excelente amabilidad de personal, 👍

2026-05-10 • via Nuitee
J
Jorge • solo_traveller • cl
9
2026-05-08 • via Nuitee
M
MONARDEZ • solo_traveller • cl
10
2026-05-08 • via Nuitee
C
Claudia • family_with_children • cl
10
Ducha
Pros:

Las camas eran muy cómodas y las sábanas se algodón se agradecen

Cons:

La ducha muy pequeña quizá cambiar la cortina para que. No salpique tanto el agua

2026-05-07 • via Nuitee
L
Liliana • couple • ar
8
Muy bien
Pros:

Permiten usar la mesa del desayuno para realizar los almuerzos y cenas

2026-05-07 • via Nuitee
V
Vanniaa • solo_traveller • cl
10
Pros:

La ubicación, a pasos de Puente Llacolen para quién quiere conocer o recorrer la comuna de San Pedro de la paz

2026-05-05 • via Nuitee
A
Araos • couple • cl
10
Excelente
Pros:

Ubicacion , tranquilidad y buena atencion del personal, buen desayuno

Cons:

Todo bien, nada malo

2026-05-04 • via Nuitee
N
NELSON ALEJANDRO • couple • cl
4
Cons:

Falta limpieza a las cortinas estaban llenas de polvo, el baño no tenia jabon, la televisión era muy basica con canales que se ven mas o menos

2026-05-04 • via Nuitee