Hotel Santa Sofia

Hotels
8.1 (196 reviews)
Serrano 1211 , Concepción , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Kind staff
Good value for money
Tasty breakfast
Cons:
Small rooms
Cleanliness issues
Location safety concerns

Categories

Cleanliness
7.43
Feedback indicated some issues with room odor and overall cleanliness.
Service
8.9
Most comments praised the staff for their kindness and willingness to help.
Location
7.94
Location received mixed reviews, with some concerns about safety.
Room Quality
6.89
Several mentions of rooms being cramped and uncomfortable.
Amenities
8.42
Amenities acknowledged positively, benefiting from breakfast and basic needs.
Value for Money
8.88
Guests generally found the price to be reasonable for what was offered.
Food and Beverage
7.93
Food quality was highlighted positively, but some critiques on breakfast variety.
Overall Experience
8.4
Overall sentiments indicate decent experiences with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:28

Property Description

Prime Location in Concepción
Hotel Santa Sofia, ideally situated within proximity to major universities and stadiums, offers a comfortable stay with modern amenities.

Convenient Services
Guests can enjoy complimentary WiFi, private parking, and a welcoming shared lounge. The 24-hour front desk, concierge service, and luggage storage ensure a hassle-free experience.

Comfortable Accommodations
Each room is equipped with a desk, flat-screen TV, and a private bathroom. The cozy bed with quality linens guarantees a restful night's sleep.

Plan your stay at Hotel Santa Sofia for a seamless blend of convenience and comfort.

Important information:

All Chilean citizens, resident foreigners and foreigners must pay an additional fee (IVA) of 19%. Rates and additional fees must be paid in local currency.
This additional fee (IVA) is not included in the hotel rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 196 reviews
Cleanliness: 7.43
Service: 8.9
Location: 7.94
Room Quality: 6.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 8.4
M
MENESES MUÑOZ • couple • cl
10
Descanso pleno
Pros:

La atención de sus recepciones amables en todo horario

Cons:

Quizás el tamaño de la habitación... pero en general casi no estuvimos ahi asi qué todo ok

2026-09-19 • via Nuitee
A
Alvaro • solo_traveller • cl
8
2026-09-15 • via Nuitee
D
Delfina • solo_traveller • cl
10
Pros:

Todo limpio, personal amable y atentos

Cons:

Nada

2026-09-14 • via Nuitee
Y
yohany • solo_traveller • cl
9
2026-09-14 • via Nuitee
A
ARAYA • solo_traveller • cl
10
2026-09-14 • via Nuitee
M
Mariana • solo_traveller • cl
6
2026-09-11 • via Nuitee
A
Alejandro • solo_traveller • cl
6
Pros:

Atención agradable

Cons:

No habia desayuno fui a las 10 y no habia nadien en el casino

2026-09-11 • via Nuitee
H
Héctor • couple • cl
10
Excelente experiencia.
Pros:

La ubicación fue precisa para el lugar donde quedaba el trabajo que tenía que realizar.

2026-09-09 • via Nuitee
C
Carles • solo_traveller • es
9
Personal excelent
2026-09-08 • via Nuitee
A
Abraham • solo_traveller • cl
9
2026-09-07 • via Nuitee
D
Délano Bahamondez • solo_traveller • cl
10
2026-09-01 • via Nuitee
V
Viviana Emil • solo_traveller • es
5
Normal
Pros:

Los empleados muy agradables

Cons:

La ducha, y los desayunos repetidos todo los días tranquilo

2026-08-31 • via Nuitee
E
Elizabeth • solo_traveller • cl
10
Muy buena opción
Pros:

Habitaciones temporadas en invierno, cama cómoda, y limpieza impecable. Buen desayuno y amabilidad del personal.

2026-08-25 • via Nuitee
R
Rubiera • solo_traveller • cl
8
Pros:

La amabilidad del personal

Cons:

El desayuno

2026-08-23 • via Nuitee
E
Escarlet • couple • cl
10
Cons:

Que se supone que salió $30.000 el alojamiento y cuando llegue me cobraron $35.000

2026-08-23 • via Nuitee
A
Ana Marañao • solo_traveller • cl
5
Lugar económico
Pros:

El desayuno

Cons:

Las instalaciones

2026-08-23 • via Nuitee
F
Fernando • solo_traveller • cl
10
2026-08-17 • via Nuitee
R
Robert • couple • cl
9
2026-08-15 • via Nuitee
F
Francisco • solo_traveller • cl
10
2026-08-14 • via Nuitee
M
Mieses Fabian • family_with_children • cl
5
2026-08-11 • via Nuitee